William Wesley Grand Salon and Spa

I've never written a review before in my life, but this is absolutely the worst salon I've ever been to. Not because of the fact one of the girls fried my hair, or because it turned orange and looked like a cat peed on my head, not because my hair cut was so uneven there was a 1 1/2 inch difference in the front, and not even because they chopped over 10 inches off of my hair without even asking me because they messed up so bad. This is the worst salon I have ever been to because the management is so rude. William Wesley and his Manger are probably the greediest people I've ever met. They did not care that my beautiful bellybutton length, dark brown hair was now shoulder length and yellow and that I was crying for a day straight.What they cared about was the money. They would not give me my $160 back I paid for them to ruin my hair that will take 3 years to grow back. Had they sincerely cared they ruined my hair, I would have returned because Cindy (a stylist who helped fix my hair the second time) was so kind and talented. I spend about $800 a year on my hair and would have gave that money to William Wesley (as well as refered numerous friends who are also looking for a good salon in the area(us not being from the area)) had I not known the lack of empathy and greed the management at this salon has. I WOULD NOT RECOMMEND. 

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Weather was a factor in rescheduling the massage but WW was flexible in the reschedule. And hair salon services were pushed back one hour due to inclement weather. Staff was knowledgeable and considerate and I will use the services in the future.

I was in a bind and had to have my hair done the next day unexpectedly for an event. I've been to William Wesley before, and always with excellent results. No matter who you get there, they are excellent, and you cannot say that about a lot of salons in the quad cities. There are a select few. I know from talking to the last three stylists that I saw there that they are constantly educated in the latest techniques and styles. Always have had top notch results. I love that they use high quality products and they listen to every detail when asking for certain things you want done to your hair. It's super convenient that you can book online and get in to someone the very next day if needed. I highly recommend this salon. I have never had a spa experience here, but if their spa matches their hair, then go for it!

This is my third time using the spa at William Wesley. I am consistently amazed at the professionalism, atmosphere, and over all quality that they offer.

They have very good service. I rate them highly and I will continue to use them.

I scheduled an appointment for the next day at William Wesley. I booked online which was very convenient. I showed up to my appointment and they were very punctual about getting starting on time. The massage was okay. It definitely was not the best massage I have ever had. The main issue I had was that I could hear people talking the entire time while I was receiving my massage. This was truly disappointing as a massage is supposed to be relaxing. I also asked for a comment card when I checked out and they told me they do not have comment cards. They said I could call back and leave a message.
I love massages and usually get 4-5 a year. I will not go back after this experience.

My therapist was kind, through, & well trained. She was able to help me work out my trouble spots & give me advice for keeping my muscles relaxed at home.

They were very attentive. The environment is very nice and calming. They offer aromatherapy, which was nice. The overall experience was good. The price was average. The staff was friendly. I would use this provider again.