The Blind Factory Group

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The representative showed up as scheduled, took very little time to measure, provided all available color and style options, and took our request. The blinds took several weeks to build but when done, the representative showed up and installed them quickly and without fuss.
Excellent service.

Fast forward to 2012 when I requested an estimate for roman shades for several windows. The designer was friendly and helpful. She worked diligently to help me to find what I wanted. I went to to the shop to order the shades and it was then that she told me she had messed up in not realizing that one of the windows was too wide for standard fabric, so all of the efforts to select a fabric were for naught. She suggested I take home new fabric samples ONLY with horizontal stripes that would be best to camouflage the necessary seam. Again, I went through the selection process and went back to the store to make the order. This time she told me she realized that the fabric could be turned sideways and I COULD select any fabric that had a pattern that didn't have a specific direction. Again, I went home with samples and selected one. I went back to the store to finalize the purchase and was told the receptionist would call me the next day with the final price. The next day the receptionist called and told me the final price would be over $1,000 MORE than the estimate. Since I'd been very careful in selecting fabrics that were all in the same price range ($30 - $40 a yard) I was stunned that the price could have risen that much. I felt that I either was a victim of a and quot;bait and switchand quot; scam, or the designer made a mistake in the initial estimate and the company wasn't willing to admit that. The receptionist was polite, but couldn't explain what had happened to raise the price nearly 100%.
Dos and Don'ts: Be SURE to ask the designer the cost of the fabric she uses in your estimate. If you select a more expensive fabric - be aware that the cost of the fabric is actually the smallest portion of the cost.

We first came across this company at a home show this past spring. They were our first stop when it came time to buy. We liked their selection in the showroom and the sale price they offered. Everyone was helpful and courteous. We are very pleased with our new blinds.