SERVPRO OF DAVENPORT BETTENDORF

I cannot say enough good things about my experience with the both the office and field staff. The manager was extremely responsive and understood my need to deal with the house that is 165 miles away from my home. The field staff were hardworking, professional, yet also friendly and supportive during a difficult time for me. I felt that all of the staff went above and beyond to give excellent service in a timely manner. I have told family and friends about my high regard for this business and would not hesitate to recommend their services.

Outstanding! All technical and mold remediation personnel were extremely professional and highly efficient at their jobs. All individuals did an excellent job at maintaining both the integrity and cleanliness of my house throughout the entire process. After having dealt with other service providers in the past, Servpro tops the list without a doubt! Very impressed with all of their office and field staff and would hire them without a second thought in the future and recommend them to any of my family and friends. I don't often give reviews on this site but this was one well earned. Kudos to both management and field staff. Couldn't be happier!

SERVPRO did an excellent job and the staff was very friendly, punctual, and hard working. They knocked this job out in no time and were very thorough. I would recommend them again and will use their services if/when needed. Thank you.

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DONT USE!!!DON'T USE!! One of the absolute worst experiences I have ever had. Didn't show up for one appointment. We would go weeks without hearing from them. Took 5 weeks just to get an appointment for the Dry-Wall to be repaired. Eventually had to do the repairs myself. Seven weeks after we had the flood, called Serv-pro manager to check on the status of my carpet order, they told me they had not even ordered it yet, even though I had contacted them 3 weeks earlier with carpet and pad SKU's. Had to get State Farm involved. Aduster commented that "Serv-Pro had set a new standard for imcompetence" as far as he was concerned. Eventually contacted the local franchise owner, he was of little help.