Pella Windows and Doors
About us
SHOWROOM LOCATIONS; *Davenport, IA 2830 East 53rd Street *Peoria, IL 4308 North Sheridan Road
Services we offer
The Pella Promise is our commitment to help you find the right windows and doors for your home and budget. Provide a no-mess, no-guess installation day. And back your project with our exclusive Total Care Guarantee. We’ll make your replacement project easy. That’s our promise
Amenities
Free Estimates
Yes
Reviews
4.511 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 55% | ||
| 36% | ||
| 9% | ||
| 0% | ||
| 0% |
Showing 1-11 of 11 reviews
Laurie M.
Oct 2015
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Richard J.
Apr 2015
unknown
Response from Pella Windows and Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Barbara P.
Jan 2014
The product is excellent, while the local retailer is up-and-down. On the first occasion, the work took an extremely long time, and the workmanship on the installation was sub-par, especially on the framing. On the second occasion, the work took extremely long again, but the workmanship was fantastic. The representative I worked with was very cordial and polite, but was not very good at getting back to us. When the District Manager (who drove 90 miles to our house) finally got involved, we got the end result exactly where we wanted it. We need our patio door replaced, and I’m on the fence about whether to use them or not. Again, the product is great, but the service is dependent on the representative you work with. Pella is definitely expensive, and it’s difficult to say if the craftsmanship is worth it because I don’t know what kind of work their competitors do. I’d give this local retailer a B- overall.
Response from Pella Windows and Doors
"We have received your review and have forwarded it along to our Corporate Customer Service department. A representative will be reaching out to you as soon as possible. Thank you, Best regards, Wendy, Pella Community Manager"
Marbro O.
Jan 2014
It went very good! We’ve used them three different times over the last four years, and we would use them again if needed, as well as recommend them to others. I’d give them a B+. We had a few issues with the subcontractors on the 2nd round because someone had mismeasured. However, they corrected it so the end result worked out. Pella did everything they could to assist and they’re not using that subcontractor anymore. We’ve very happy and the product is excellent. Their price is competitive.
Response from Pella Windows and Doors
"Thank you for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thank you, Best regards, Wendy, Pella Community Manager"
Michael C.
Oct 2013
They provided good windows that open easily and did a good job with the installation.
Response from Pella Windows and Doors
"Thank you for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thank you, Best regards, Wendy, Pella Community Manager"
Richard B.
Oct 2013
They were excellent. They went above and beyond my expectations.
Response from Pella Windows and Doors
"Thank you for sharing your positive experience with Pella. We’d love for you to connect with us and share your before and after photos. Thank you, Best regards, Wendy, Pella Community Manager"
Heidi C.
Oct 2013
Their customer service is very responsive. There was a manufacturing error with six of the windows, but they came out to correct the problem. The service person who came out was able to correct the error by himself.
Sue M.
Oct 2013
The work turned our great. I would recommend them any day. The installers could not have been kinder or more informative. They even attempted to see what was wrong with the Jeld-wen door that was not working properly.
Marbro O.
Oct 2013
The work turned out very well. They have very good windows, and we have noticed that we have less heat loss. It is also a good sound barrier. We are happy with them.
Dennis K.
Oct 2013
They were fine. The work turned out well, but I had a bit of a problem with the windows in getting them to latch properly. They had to come over and show me how to work them properly.
Ed H.
Oct 2013
They were excellent. The people who did the installation did a great job, cleaned up after themselves, and you would never have known that they were in the house at all.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Pella Windows and Doors is currently rated 4.5 overall out of 5.
Yes, Pella Windows and Doors offers free project estimates.
No, Pella Windows and Doors does not offer eco-friendly accreditations.
No, Pella Windows and Doors does not offer a senior discount.
No, Pella Windows and Doors does not offer emergency services.
No, Pella Windows and Doors does not offer warranties.