Northwest Mechanical Inc
About us
Founded in 1923, Northwest Plumbing, Heating & AC has to grown into one of the most trusted residential plumbing, heating and cooling providers in the Quad City area and surrounding communities
Business highlights
Emergency services offered
102 years of experience
Services we offer
HVAC & garbage disposals., Residential & commercial plumbing, cooling, heating, humidifier, sewer, sump pumps, waste piping, water, water heater
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.514 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 7% | ||
| 0% | ||
| 14% | ||
| 0% |
Showing 1-14 of 14 reviews
James S.
Jun 2024
Kirsten was amazing. Just absolutely does everything correctly in an efficient time. Kelly is also amazing and helpful with stressful situations. I use northwest almost daily and they are great.
Janina G.
Aug 2015
unknown
Joseph O.
Aug 2015
Northwest performed a gas pressure test on my gas line so that hte utility company would turn my gas back on. They came out, put a pressure meter on my gas meter, left it there for the day, and came back the following day to pick it up. They were at my house for no more than an hour and they charged me $500. I didn't know any better at the time, but any plumber can perform the same test for about $100. It literally took them less than an hour to do the test. They were prompt, professional, and got the job done, but grossly overpriced.
Response from Northwest Mechanical Inc
"We are sorry to hear that you were not completely satisfied with your Northwest experience. We were unable to find a record of a service call at this particular location and date, but I would like to personally resolve the service issue. Please contact me at 563-391-1344 at your convenience. Thank you, Bill Durand - General Manager"
Daniel P.
Jul 2015
I will definitely use them again.
Heather B.
Jul 2015
Great company to work with.
Toni H.
Jun 2015
The service person was 45 minutes late, but once he got here, he was very professional, wore booties to avoid tracking mud all over the house, and finished his inspection quickly.
Linda R.
May 2014
Northwest did a great job. They arrived promptly, removed and carried away all the old machinery, brought with them everything they needed, and kept me informed during the process. The resulting installation looked good and performed very well. They completed certification to get me a rebate. They were nice to my cats and careful to keep the house as clean as they could. They were about $1000 under budget. I would recommend them highly.
John B.
May 2013
The service went very well, John found a blower capacitor was weak and was able to replace it on the spot. He was more through than any provider that has come in the past.
Kenneth H.
Oct 2012
Went well no problems.
Beryl W.
Oct 2012
I just needed a quick fix while waiting for a complete contractor remodel. This service call took care of that.
I have been using Northwest Mechanical for 15 years. They might be a little more costly but I gladly pay because all their service people are polite, clean, professional and not scary. I live alone so this is important. I have built up a relationship with this company and intend to use their services forever.
I have been using Northwest Mechanical for 15 years. They might be a little more costly but I gladly pay because all their service people are polite, clean, professional and not scary. I live alone so this is important. I have built up a relationship with this company and intend to use their services forever.
Sheila K.
Apr 2012
I would use them again. It was fairly priced considering we needed a new price and it was a Sunday. They responded right away and came right out. They worked quickly and got the job done. The worker was really good about explaining what he was doing and what he had to do to fix it.
Amy P.
Mar 2012
Way overcharged for the amount of work that was done.
Response from Northwest Mechanical Inc
"Customer, first my apologies for the late response. We just signed up with Angie's list and this is the first I have heard of your concern. I did pull the service tickets from this call and reviewed them. It appears the issue started with a leaking relief valve and we also found a bad gas valve. Unfortunately the gas valve was not in stock locally and had to be ordered from the manufacurer requiring a return trip. Once the gas valve was replaced we also found that the hot surface ignitor was bad (unfortunately we could not diagnose the ignitor until the gas valve was replaced). I can certainly understand that the repair was more than you expected and it looks like we made an adjustment of $116 on your invoice to try to address your concern. With the adjustment made, the charge just covered my cost on the service call. Please feel free to contact me personally if you would like to discuss this further 563 391-1344. Thank you, Bill Durand - General Manager"
Tom G.
Mar 2012
They were clean and friendly.
Duane M.
Mar 2012
.I don't have anything negative to say about this company. They did a great job and I would use them in the future if needed.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Northwest Mechanical Inc is currently rated 4.5 overall out of 5.
Northwest Mechanical Inc accepts the following forms of payment: CreditCard
No, Northwest Mechanical Inc does not offer free project estimates.
No, Northwest Mechanical Inc does not offer eco-friendly accreditations.
No, Northwest Mechanical Inc does not offer a senior discount.
Yes, Northwest Mechanical Inc offers emergency services.
No, Northwest Mechanical Inc does not offer warranties.