Muncks LLC

unknown

Went real smooth truck operator was friendly and professional. Showed up a little late but that was Good Sam's time.

Had a quote frome Firestone for $1800.00 just for upper ball joints and decided to try this place. Brand new business with brand new facility, and the owner has a great positive honest personality. Great place to do business

the service was good

We took our minivan in to have a noise looked at that was coming from the rear driver side. We told the technician where the sound was coming from, we also wanted our DVD player looked at, and have our oil changed. We received a phone call the day after we dropped our van off that they thought our front brakes needed to be replaced. I told the technician that called that we just replaced our front brakes not even a year ago. I asked them why they thought the front brakes needed to be replaced when the sound was coming from the rear end. They convinced me the front brakes were worn down and they were making the squeal sound. I told them they could replace the front brakes as long as that was what would stop the squealing. When I picked up the van later that day I found out they didn't try to fix the DVD player they just pulled out the jammed DVD which made the problem worse. We left for vacation the next day and once we got on the highway the squeal started in the back end again. I called Muncks right away as soon as the sound started and all he told me as I could bring it back in and He would look at it. I took my van back in when we got home from vacation that Monday and found out that it was going to be another $500 in parts and labor to have the rear rotors replaced. I am so irritated that everything I took my van in for wasn't fixed and he still charged me then wanted to charge me on top of that to fix the original problem. Since he replaced the front brakes I now have a shimmy in my steering wheel.

Munck's agreed to look at it, and called me with both what they had discovered the issue was as well as the price for the part and labor. By the next day they had fixed my window as promised! I thought the price was reasonable, and I was pleased with the amount of time it took from me taking my car to the shop to them finishing fixing it (I'd taken it in at noon on Wednesday, and they had it fixed by noon on Thursday).

I went to firestone for an oil change and to fix a leaky tire. As it turns out the tire had a nail in it and firestone had told me that I needed to replace the tire because the nail was on the side wall of the tire. I took it to muncks to see how much they would charge to change my tire since firestone wanted way to much and they inspected the tire and found that the nail wasn't in the side wall at all and they could fix it easy. They showed me where it was a fixed it right in front of me completely for free. I love muncks I've taken my car there many times and they always do an amazing job. I will never take my car anywhere else.