
Randys Carpets & Interiors
About us
Locally owned & operated. We have been serving Eastern Iowa for over 34 years. Additional contact names - Paul Zachar, Russ Seaver, Ryan Homan, Amiee Wainwright, Ashley Buol, Brian Lake, Jim Kretzschmar. Additional emails - [email protected], [email protected], [email protected], [email protected],
Business highlights
Services we offer
LVT, We offer interior design with a emphasis on floors and window treatments. We have ceramic tile, and carpeting., cork, exotic hardwoods, glass tile, hardwood, marble, stone
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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75% | ||
25% | ||
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have found the hard way) do not like small jobs. But this salesman treated us so well - he offered advise and suggestions throughout the entire ordering process and yet let us come to our own decision. We could have been buying for a 4000 sq. foot house.
Very impressed and would highly recommend.
"Thank you for taking the time to submit your review. We look forward to helping you with your next project."
The installers arrived on time and were friendly. An older guy and a younger one that set up his radio there to play loud music all day.
I got a call at work shortly after leaving home with the news that they had not read the work order right and had accidentally torn up vinyl in the laundry area. They offered to either put the laminate flooring or another piece of vinyl down in it's place at no charge to me so it ended up being a plus for me. The overall job took a lot longer than they thought it would (It was one of those sweltering hot summer days) so they were there from morning to early evening after I got home.
I inspected the job afterwards and found several problem areas. There was a place that they had forgotton to put the trim board on at the base of a counter by the fridge and a spot at the bottom of the breakfast bar where they had not done a mitered edge, leaving it with an unfinished look. The carpeted areas just inside the bedrooms still had the little nails sticking up (ouch!) and the carpet was peeling up on the corners. There was also a small area in a corner where they had obviously forgotten not put the underlayment - the laminate bounced up and down.
I took some photos of the problem areas in to Gary at the store. He didn't try to make any excuses and immediatly apologized and started to deal with the problem, arranging for the older man to come back and make it right - which he did. After all was said and done I would say that I'm a satisfied customer, they are a little pricey, but I would recommend them. Just keep a close eye on things if you are detail oriented!
6 yrs. ago we worked with Lee Overton at Randy's Carpets to help us with getting new carpet for our basement. We were very happy with the price/quality and workmanship of that transaction, so when we decided to put new carpet in the first floor of our home we didn't hesitate and went right back to Lee at Randy's Carpets again. The installers were great (both times) and were right on time. The quality of workmanship is excellent.
In these days of financial distress, its nice to know that when you do spend a signifigant amount of money on a service, you are getting your moneys worth, and then some....Licensing
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