Lampe's Appliance Svc

The technician diagnosed the problem and had to order a part. The part came in in a few days and the repair was completed. Washer has performed perfectly now for several weeks.

they found the problem the first time and dryer works just like new now ; I thought it was probably the heating element but they found it was an electrical problem

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My experience with them was very good.

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They were really good. They explained what was wrong and they called me with a quote. They were punctual and came prepared. I was very happy with the work.

Lempe's arrived on time, quickly identified the problem (required a part to be replaced), and scheduled an appointment for the repair once the part came in. They were able to get the part in earlier than planned and I was able to arrange an earlier time for the repair that fit both our schedules better. Repairman showed up right on time and quickly repaired the dryer. These guys were top notch and I'll hire them again next time there's an issue with any of my appliances.

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The cost was reasonable compared to what other people were charging. They are professional and up front. They don't try to sell you things you don't need.

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He bought his son with him and had him complete the work and just watched his son. 6 months later it started leaking and I ran into him in a local subway where I told him it was leaking. He told me he could come back out but I would be charged again. I think a company should stand behind there work within a 6 month time frame.

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Lampe's is a 2nd generation, small, family business repairing a wide range of appliances. Doug Lampe came quickly, made an initial diagnosis, which he verified with a call to his factory rep., who had the part to him by overnight delivery. Doug installed it the next day. Lampe's is a simple, quick, no-nonsense, low key service that consistently gives outstanding service. Don't look for a fleet of trucks with a fancy logo on the side with a repair team coming and going. Doug is the only person we saw. He's pleasant with a quiet sense of humor who is obviously eager to help.

Inspected unit and swapped a few modules to try and narrow down the problem. He did not have all the boards necessary to make a full diagnosis but by that point it was just more cost effective to buy a new washer.

Great Experience!

The service was prompt and excellent. He explained everything to me and answered my questions. I thought it was great that the service charge was only $78.

He was very prompt and professional.

I appreciated the service which took one of the problem and also appreciated comments about what their company has seen as far as the good quality of this refrigerator even though it is an older model.