Cedar Valley Heating & Air Conditioning
About us
Cedar Valley Heating and Air Conditioning is a locally owned and operated business in Cedar Rapids, IA. John Kinser has been a life long resident of Cedar Rapids and has been working with heating and cooling equipment in this area for 20 years. Cedar Valley offers 24 hour emergency service, same day response, and free estimates on unit replacement. Check out our monthly specials by going to http://cedarvalleyheatingcooling.com/services/specials/
Business highlights
Emergency services offered
21 years of experience
Services we offer
Residential & commercial furnaces, baseboard, boilers, coolers, drinking fountains, exhaust fans, faucets replacement, garbage disposals, heat pumps, heating & air conditioning., humidifiers, ice machines, plumbing, radiant heat systems, refrigeration, toilets, water heaters and piping
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.716 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 6% | ||
| 13% | ||
| 0% | ||
| 0% |
Showing 1-16 of 16 reviews
Jacqueline F.
Nov 2015
I have used them since Dec 2013 when my furnace went out. I had a home warranty situation and they were the last of 4 HVAC guys to my furnace. I was without heat for 20 days in single digit weather and snow on the ground. They worked as fast as my home warranty would let them. They fought very hard to get my furnace replaced and succeeded. They were very honest about the work and let me ask a bunch of questions since I am a first time home buyer. I called them to come back in the spring to tune up my air conditioner. They cleaned up the unit and added 4lbs of freon to my Lennox unit. Next, I had them come back in the Fall of 2014 for a furnace check. I know it's a new furnace, but I want to make sure I'm not without heat again. Since the summer of 2015 was weird, I didn't have them come back until late summer/early fall. They did a furnace check and also cleaned out my air conditioner.
They are always prompt and return my phone calls. They are always super reasonable with their prices as well.
They are always prompt and return my phone calls. They are always super reasonable with their prices as well.
Leah R.
Oct 2014
unknown
Donna N.
Jul 2014
unknown
Mary W.
Jun 2014
I called company on Tuesday and service call was scheduled that Thursday morning. He arrived on schedule, checked out why air conditioner wasn't cooling, found problem, fixed problem and was done within 1.5 hours. Pleasant and seemed very knowledgeable.
Emily K.
Jun 2014
Cedar Valley Heating and Air was great to work with. I called on a Saturday morning when the AC was not working. They were able to come out within an hour. When he got here, the unit was frozen and had to defrost. The service provider was able to come back the same day and fix the problem. I was very impressed that he was able and willing to come twice on a Saturday. The air conditioner is functioning well now. I would recommend this provider and plan to use them in the future.
Ann S.
Jun 2014
John service the AC unit at a rental property in Iowa City. He had to make two trips because the tenants had changed the locks and not provided new keys. He was able to quickly diagnose the issue, advise what we could do to prep for his return trip. He returned to finish the service and did everything in a timely manner. He was professional, prompt and accommodating. The price was just right! We will use him again!
Lois W.
Mar 2014
Our air conditioner was not functioning. They were given permission to repair. The repairs cost quite a bit and the unit stopped working soon thereafter. Not pleased with the service. Felt ripped off with the 65 coupon
Response from Cedar Valley Heating & Air Conditioning
"Looked in our system can not find this customer Usually if the unit stopped working days after someone was there a call is needed. 1. So we are informed. 2. So that we can check the unit and find out what happened. 3. $65.00 is a Tune and Clean not a trouble call, they are $77.00 + tax 4. Says the call was on march of last year ,usually to cold in March for A/C We can only solve problems if we are informed there is one ."
Jan A.
Nov 2013
He came on a Saturday and assessed the boiler problem so my husband could be present. That was when we used the coupon. He subsequently made the repairs and did another follow up visit to be sure all was well. He was prompt and extremely professional. I will use him in the future for all my heating issues.
David D.
Sep 2013
We called at 830 am and he arrived at 1030 am. Very informative. We didn't realize our unit was dirty due to living in the country and that caused it to shut itself down. He cleaned it out and showed us what to clean. Showed us the button to push if it shuts down. He was friendly, fast and efficient. We will call again.
Shelagh R.
Aug 2013
He did a superb job, cleaned out the bee infestation from the unit, treated and fixed the problems. My AC unit is working great this summer, thanks to Cedar Valley HVAC. He gave me a reasonable plan regarding the Freon/coolant leak and did not push replacing the AC unit which will eventually be needed. I will definitely call this company again.
Todd G.
Jul 2013
The technician showed up as scheduled, and worked with me over the phone as I couldn't break away from work. He serviced the air conditioning unit, and got us up and running for the summer. He noted a freon leak and advised their was no way to repair the leak, and that I'd need a new unit soon. He did get it running for the time being, and understood the challenges of paying for a new air conditioner. A quote for a new one was provided before the day was.over, with no pressure to buy now.
David P.
Jul 2013
They were quick to submit a bid and quick to start work. They finished their work quickly. We had a time limit with relatives coming to help with the basement remodel, so this was of utmost importance. The cold air return is now quitter as desired. They were neat, clean, and easy to work with.
The price was 60% higher than a second bid, which came to late to consider. They charged $50 and $45 / hour for labor. They had to rework the main cold air return because it extended beyond the wall they were told and shown would exist after they were done. This rework time was likely included in their final bill. They used the space between the rafters as ducts instead of running new duct work, which was ok. However, part of the extra rework involved no longer using one of those rafter ducts, which exposed shoddy workmanship: They had not removed a board between the rafters that restricted at least half of its air flow. They also closed off 10 unused feet of that rafter run, even though most of it was completely blocked by a board between the rafters. I haven't seen inside the two rafters that were used since they are blocked off, but was told that one of them is completely open and the other one is half blocked, which should be ok.
They moved some plumbing to an inconvenient location for our later finish work, which may have to be redone (by someone else at added cost). To replace two copper pipes with Pecks in a different location was a $480 add on. The pecks could have gone to a location that would not have interfered with the later work if they just chosen the other side of a large pipe that can not be moved.
They were asked to raise and anchor an existing rectangular duct to make clearance for a future ceiling, which they did, but they only anchored one side. The side they didn't anchor was too low so that work had to be completely redone by me.
We were told they would work Monday, perform a different job Tuesday, and finish up the job Wednesday. After nobody showed up by Wednesday noon I called and they had rescheduled my job for the next Tuesday. They revised their schedule and finished the job Thursday, which was before the relatives arrived. This was a misunderstanding, as they thought the job was ready for my relative visit when they left Monday, and the final finish would be scheduled at a later time.
The price was 60% higher than a second bid, which came to late to consider. They charged $50 and $45 / hour for labor. They had to rework the main cold air return because it extended beyond the wall they were told and shown would exist after they were done. This rework time was likely included in their final bill. They used the space between the rafters as ducts instead of running new duct work, which was ok. However, part of the extra rework involved no longer using one of those rafter ducts, which exposed shoddy workmanship: They had not removed a board between the rafters that restricted at least half of its air flow. They also closed off 10 unused feet of that rafter run, even though most of it was completely blocked by a board between the rafters. I haven't seen inside the two rafters that were used since they are blocked off, but was told that one of them is completely open and the other one is half blocked, which should be ok.
They moved some plumbing to an inconvenient location for our later finish work, which may have to be redone (by someone else at added cost). To replace two copper pipes with Pecks in a different location was a $480 add on. The pecks could have gone to a location that would not have interfered with the later work if they just chosen the other side of a large pipe that can not be moved.
They were asked to raise and anchor an existing rectangular duct to make clearance for a future ceiling, which they did, but they only anchored one side. The side they didn't anchor was too low so that work had to be completely redone by me.
We were told they would work Monday, perform a different job Tuesday, and finish up the job Wednesday. After nobody showed up by Wednesday noon I called and they had rescheduled my job for the next Tuesday. They revised their schedule and finished the job Thursday, which was before the relatives arrived. This was a misunderstanding, as they thought the job was ready for my relative visit when they left Monday, and the final finish would be scheduled at a later time.
Response from Cedar Valley Heating & Air Conditioning
"The Cons portion of [removed member name] review are not accurate. We gave [removed member name] a quote for what work needed to be done after coming and seeing the work space involved. He gave us the ok to start working then called for a second quote from another company after we started the job. The labor charges were included with the quote given by us. He also was concerned about a time frame because he had family coming in to town for a wedding and wanted it to be done quickly. Since it is summer and our busiest time, our company rescheduled multiple other appointments to fit [removed member name] in quickly as asked. Also we over quoted the amount the job would cost and did return any extra money that wasn’t used for this project. $150.00 In Regards to the duct work installed. [removed member name] suggested that we not run duct work and use the rafters instead, which we did per his request. The “Shoddy workmanship” [removed member name] is referring to is the fact that we did not remove any support joists in the rafters for safety concerns. We had recommended 3 joists places to make up for the lost area due to the bracing. Customer Changed original idea of 3 to 2. The cross braces between the floor joists are meant to stiffen the floor, share concentrated loads between the floor joists, and prevent the floor joists from twisting. Admittedly after they've fully dried out there is less risk of the floor joists twisting, however by removing them he has removed some of the floor’s stiffness. As a result, he may end up having a little more bounce on the first floor and deflection between adjacent joists under heavy loads. If he has tile flooring above, this could lead to crack and loose tile problems. In addition, even though the joists are fully dried out under a heavy load they could still twist a little. In regards to the plumbing work performed. We did discuss where to put plumbing in which [removed member name] agreed. Now he is saying that we placed it in a different area then we agreed. Also didn’t charge for 1 hour of labor for 2 technicians placing the plumbing work. $90.00 deduction trying to give the customer the best deal. In response to raising the existing duct work that was lower, [removed member name] asked “Can you put up a couple of anchors to support and raise the duct work higher” After installing two anchors and raising the existing duct work higher. [removed member name] replied “thanks, much better”. In addition to these things [removed member name] frequently changed his mind after work would begin on a project, so technicians would have to take out/ down and replace work already done. Costing more time from the technicians and money for [removed member name]."
Cody M.
Jul 2013
Air Conditioner is functioning. Thank God!
Mary F.
Feb 2013
He did a good job, it was fine. He is very professional and accommodating, but it was just that it was expensive. He had to leave because he didn't have a certain tool and then he came back and he started over with the toll - he didn't charge me from the first time he came. I think that was good of him. He went ahead and just did what he had to do to keep me going without doing a whole lot of extra stuff. He wanted to see if it would hold the pressure. As far as the availability and willingness to help me goes, that was an A.
Joyce H.
Jan 2012
It went well and he was gone in no time.
Chris F.
Oct 2011
real good experience. I would call him again.
Licensing
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FAQ
Cedar Valley Heating & Air Conditioning is currently rated 4.7 overall out of 5.
Cedar Valley Heating & Air Conditioning accepts the following forms of payment: CreditCard
No, Cedar Valley Heating & Air Conditioning does not offer free project estimates.
No, Cedar Valley Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Cedar Valley Heating & Air Conditioning does not offer a senior discount.
Yes, Cedar Valley Heating & Air Conditioning offers emergency services.
No, Cedar Valley Heating & Air Conditioning does not offer warranties.