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Carpets Plus Color Tile

Laminate Wood or Stone Flooring Repair, Vinyl or Linoleum Sheet Flooring or Tiles Repair, Laminate Wood or Stone Flooring - Install,

About us

You’ll Find All the Latest Trends in Fashion Floors CarpetsPlus COLORTILE® retailers offer you a comprehensive selection of styles and colors, with the most up to date designs and fashions at prices right for you. With more products to choose from, more helpful and knowledgeable salespeople and stores that are easy to shop – there’s really no reason to shop anywhere else. CarpetsPlus Color Tile is your first step to a beautiful home.

Business highlights

32 years of experience

Services we offer

We Listen to You When you talk, our retailers will do their best to find the answer quickly. Just talk to a CarpetsPlus COLORTILE retailer and you’ll discover that we’re on your side. Staffs are hand picked for their ability to provide complete customer satisfaction from the minute you enter the showroom until after the installation. Striving to go beyond your expectations every time you walk into our stores - that’s CarpetsPlus COLORTILE., we listen. If you have a question

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
25%
1
0%
Showing 1-4 of 4 reviews
Theodore R.
Sep 2015
2.0
$1,200
They did not provide a complete estimate.  Was billed for a higher amount to include additional materials that were not discussed.  Have tried to go back twice to get resolution, first to sales person and then to manager.   Offered to split the difference, we are only talking about $200, told they would get right back to me, still no call back after 3 weeks.
Response from Carpets Plus Color Tile
"CarpetsPlus always provides complete and accurate estimates to the best of our ability. In the event additional materials are needed to complete the job, we advise the customer of the additional cost."

Brandy M.
Nov 2014
5.0
Yes, I recommend this pro
$2,800
.
Response from Carpets Plus Color Tile
"Thank you for the positive review."

Benjamin B.
Oct 2014
3.0
$7,400
We had 1 week between closing on our house and moving and went to a few flooring places to get an idea of what was out there, and asked if getting carpet in before our move was possible. We knew that this was about impossible on that short of a time frame, but we were told by Carpets Plus that if we picked something they had in stock, they would make it happen. It cost more than the big box stores, but we went with it with the prospect of arriving on move in day with new carpet. Two days before we moved I checked in and was assured it would be done, or near done, when we arrived with the moving truck. I will say that most of the contact after the sale was initiated by me, which didn't sit well. Anyway, we arrived in the moving truck and opened the door to our home to find that the pad was down and the carpet was not installed, cut but not installed, and installation tools laying out. It was 4pm Saturday afternoon, so we could not reach anyone at Carpets Plus (and did not hear anything until Monday morning in response to messages left Saturday). We ended up unloading in to the garage and trying to navigate the carpet flap left on the stairs to the basement to try and keep things off the carpet so it could get stretched in. Sunday morning a surprised installer rings the doorbell not expecting anyone to be home. He was under the impression that we were not moving until later in the week. Remember, I was assured it would be installed Saturday. Long story short, the installation was completed Monday morning, a full 2 days late. Carpets Plus made no real effort to make it right (but blame the installer). I went in to talk to them and they agreed to take the equivalent of $200 off of the $7400 total for our troubles. I was also told they would sell me the 150 sq ft of engineered wood flooring we were planning to put in our dining room at cost, which would have been a huge savings, so I agreed to this deal. We went in and picked out the flooring and asked them to work the sale. They provided us a proposal for the flooring at a discount of 5 cents per square foot and a full install - full price. They did take off $100 for an internet coupon they were running. I told them I was confused, and I was told they had been more than fair in what they offered on the carpet (the $200). The carpet is great and the installer (contracted by the store) did an excellent job. Carpets Plus I can not recommend. Their website states, "At CarpetsPlus Color Tile we strive to be in the customer’s view, the best service company in the business and we try to meet and exceed their expectations with professionalism, enthusiasm, pride and an empowered “whatever it takes” attitude." They did whatever it took to get our money. They also state, "Upon the choosing of your flooring needs, we will remain in constant communication with you to update you on the order process, the delivery process and the installation time frame. There should never be a moment where you are wondering where the process and project are at." We spent all weekend wondering what happened. The moral, if it is too good to be true it probably is.
Response from Carpets Plus Color Tile
"CarpetsPlus always, to the best of our ability, complete installations within the time frame discussed with the customer. Some factors beyond our control such as shipping, material availably and installer schedule adjustments can have an effect on our ability to complete every installation within the expectation of our customers."

Karen M.
Jan 2014
5.0
Yes, I recommend this pro
.
Response from Carpets Plus Color Tile
"Thank you so much. I will pass this on to the sales people. Bill Freeman"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Carpets Plus Color Tile is currently rated 3.8 overall out of 5.

Carpets Plus Color Tile accepts the following forms of payment: CreditCard

Yes, Carpets Plus Color Tile offers free project estimates.

No, Carpets Plus Color Tile does not offer eco-friendly accreditations.

No, Carpets Plus Color Tile does not offer a senior discount.

No, Carpets Plus Color Tile does not offer emergency services.

No, Carpets Plus Color Tile does not offer warranties.