BK Tile

Wife bought flooring from these guys for the kitchen. Flooring should not have been put in kitchen in the first place. Their sales person marta did not tell her this. Then the floor did not hold up and they wanted more money after only 4 months to fix it.. They did absolutely nothing to stand behind their flooring. All different gaps in flooring. Spent $2500 for flooring and they could care less once they got paid. Floor started curling in spots. Looked like h***. They wouldn’t do nothing so we had to rip it up and put in new flooring from somebody who stands behind their work. They told us it was the wrong flooring for the kitchen and B k did a terrible job installing. Once B k gets paid that is all they care about NOT the customer!

This was a great business to work with! The entire team was punctual, proficient, respectful. The job was done as described and at the same cost as the estimate.

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Service provider began on time and the work was well done.  There were the usual inexplicable delays here and there, when the tiler was apparently needed on other projects. The work has held up well so far. My only real problem is that the tile raised the floor level on both rooms, necessitating the addition of a mini-ramp to bridge the step up. The ramps are solid and nicely stained to match the floors outside, so they're not intrusive; I just wish they hadn't been necessary.

BK previously removed the cast iron tub, following demo by owner, of the existing leaking shower in the master bath. Jamie at BK then worked with us to design the tile based on what was previously there. The new design was a perfect update with incredible accents. Owner replaced the subfloor, sistered the wall studs, installed new insulation and completed the plumbing prior to the installation.

The installer arrived as scheduled with a 6 day timetable to complete the job. The design was complex enough that the job took a total of 8 days. Included was a 12/20 niche, three corner shelves and two assist bars. We really appreciated the fact that he took his time to do everything right and keep us up to date with how the work was being done. When it was over we had a new friend and actually missed having him around the house.

BK is not the cheapest place to go but the quality and service are well worth the price. Job total came in at the exact estimate presented by BK, no surprises. Highly recommended.