Sternquist Garage &Tire

3.7(
3
)

Auto Service, Auto Inspections, Auto Accessories,

... +6 more

About us

Sternquist Garage & Tire, located in Boone, Iowa, has been your complete automotive repair and tire center since 1920. Were proud to say we only sell quality parts and tires with quality service, backed by our personal guarantee. For auto repair, transmissions, brakes, oil changes, tires, and air conditioning needs come see us today! You matter to us! Thats why our customers come back to us and refer us to their friends. Choose us! We are celebrating our 100th year in 2020.

Business highlights

105 years of trusted experience

Services we offer

Transmissions, Brakes, Oil Changes, Quick Lube, Tune-Ups, Computer Diagnostics, Fuel Injection, Front and Rear Suspension, Traction Control, Electrical Systems, Exhaust, Alignments, Air Conditioning, Tires - Including Trailer Tires, Scheduled Maintenance, Belts and Hoses, Exhaust System and Muffler Repairs, Head Gaskets, Engine Overhauls, Transmission Overhauls, Balance and Rotation, Cooling Systems, All Electrical Work, Winter Checkups, In Business for 100 Years, Oil Changes Start at $19.99, Free Mount and Balance on Tires, Auto Detail, Lawn Mower Repair

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.73 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%
Rating CategoryRating out of 5
quality
3.3
value
3.0
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Write a review
Showing 1-3 of 3 reviews
steve L.
02/2016
1.0
auto repair
  + -1 more
Sew above. Lawyers and court had to get involved.
Description of Work: Estimate was half of what the bill was. He never notified when he passed the estimate. He replaced parts that was not authorized. Car needed a water pump. He charged for labor for doing a water pump job (which should include time to remove all the parts needed to preform the repair. Instead he not only charged for the water pump job but also removing the belt, removing hoses ect . Which is double dipping. I could go on for hours.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$8,400
Response from Sternquist Garage &Tire
This customer review frankly is slanderous. The information in the above review is as far away from the truth as it possibly could be. During the time that we had [Member Name Removed] The customer that wrote the review's vehicle in the shop we had asked him multiple times if he wanted a estimate. Each time we asked, we were met with "Just fix the Mother F*****, Momma wants the car fixed". He in fact stopped in to shoot the breeze with us once a day while the car was being worked on and, was in the bay with the vehicle inspecting the work being performed. Once all the work had been completed he paid half the bill (with a check that bounced) and we were willing to let him take the vehicle, even though the total balance had not been paid. The customer declined the gesture and decided to leave the vehicle with us until he had the rest of the money. We tried to contact him once the original check bounced, and were unable to reach him. At the end of the day we had to involve both a lawyer and the sheriffs dept to resolve the issue. When the court date was getting close the customer decided it would be a good idea to settle out of the court room and pay his bill. Not only is this man a liar, he is also a coward. This business has been serving the local community since 1920, and have held an A++ with the Better Business Bureau for years. We pride ourselves in honesty and hard work. We employ ASE certified technicians, and constantly strive to uphold our work to the highest standards. When your born into this world, you enter with two things, Your Dignity, and your word. This man retains neither of those. - Don Elsberry, Owner - Sternquist Garage and Tire.
Jennifer J.
07/2014
5.0
auto repair
  + -1 more
Don was a joy to do business with and would definitely go back and or send friends and family.
Description of Work: Complete Auto check Replacement of major cadalac escalade parts:including seat warmers, window locks, and back hatch.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
John S.
07/2013
5.0
auto repair
  + -1 more
Every time I've been in there to get work done on a vehicle they've always done above and beyond with their service, products and expertise. I've had several vehicles in for them to work on and they are always good at getting the job done right. I've had serious extensive work that needed done and they were very professional at doing it right.
Description of Work: The last time I was in I had them change the oil in my 3/4 ton construction truck. They went through all the fluids and checked the levels, changed what was needed, and let me know if there was anything else that was in need of repair.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95

    Contact information

    1823 W 3rd Extension St, BOONE, IA 50036

    https://www.sternquistgarageia.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Auto Service,
    Auto Inspections,
    Auto Accessories,
    Auto Radiators,
    Electrical,
    Auto Transmission,
    Auto Tires,
    Auto Radio Service,
    Auto Mufflers

    FAQ

    Sternquist Garage &Tire is currently rated 3.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Sternquist Garage &Tire accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Sternquist Garage &Tire does not offer free project estimates.
    No, Sternquist Garage &Tire does not offer eco-friendly accreditations.
    No, Sternquist Garage &Tire does not offer a senior discount.
    No, Sternquist Garage &Tire does not offer emergency services.
    No, Sternquist Garage &Tire does not offer warranties.
    Sternquist Garage &Tire offers the following services: Transmissions, Brakes, Oil Changes, Quick Lube, Tune-Ups, Computer Diagnostics, Fuel Injection, Front and Rear Suspension, Traction Control, Electrical Systems, Exhaust, Alignments, Air Conditioning, Tires - Including Trailer Tires, Scheduled Maintenance, Belts and Hoses, Exhaust System and Muffler Repairs, Head Gaskets, Engine Overhauls, Transmission Overhauls, Balance and Rotation, Cooling Systems, All Electrical Work, Winter Checkups, In Business for 100 Years, Oil Changes Start at $19.99, Free Mount and Balance on Tires, Auto Detail, Lawn Mower Repair

    Contact information

    1823 W 3rd Extension St, BOONE, IA 50036

    https://www.sternquistgarageia.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM