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SKINNER'S CARPET CLEANING INC

About us

FAMILY OWNED AND OPERATED

Business highlights

50 years of experience

Services we offer

CARPET AND UPHOLESTRY, RESIDENTIAL AND COMMERCIAL WORK

Reviews
4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
9%
2
0%
1
0%
Showing 1-11 of 11 reviews
Connie M.
Apr 2017
5.0
Yes, I recommend this pro
They are very good and on time. They are very professional and are an all around good company. I will continue to use them.

ROGER H.
Dec 2015
5.0
Yes, I recommend this pro
$150
unknown

Teresa S.
Jul 2015
5.0
Yes, I recommend this pro
$125
unknown

Holly Q.
Feb 2015
5.0
Yes, I recommend this pro
unknown

Jill S.
Jun 2014
5.0
Yes, I recommend this pro
$150
.

Jill S.
Jun 2014
5.0
Yes, I recommend this pro
$300
unknown

Sue G.
Aug 2013
5.0
Yes, I recommend this pro
$158
Great as always we have had them do our carpets and upholstered furniture for years . Always perfectly


Karen M.
Feb 2012
5.0
Yes, I recommend this pro
I have carpet upstairs that we have just made arrangements to have stretched because someone left too much water, and Skinners did not do the cleaning this time. My mother in law fell and cut her head on the carpet, and I had to have someone come and take care of it right away, and Skinner was not available, and this other guy came and now we have a problem. I didn't even know that could happen with too much water left. The other company that we used left too much water, and could not suck it up when they cleaned the rug. They kept pushing on it, they stretched it with their wand. The wand that they use when they do carpet cleaning. When they were cleaning the carpet, they pushed too hard and they stretched the carpet. Now I have a rolling carpet and then my mother in law tripped on it, that is why I am calling Skinner to come and fix it. Skinner was here two years ago. They did a sofa for me before also. Skinners are very good, I have had them come for many years. I have hard wood floor underneath and we are thinking of taking the carpet out.

Ed A.
Jun 2010
3.0
$175
Fair, but had been excellent. I first heard about them through referrals, and had been a regular customer for a few years. Why good and not excellent anymore to me? It's because of the attitude. I had scheduled an afternoon cleaning one day, and the owner (a male) who typically have cleaned in the past showed up. My cleaning and shampooing order was for the first floor and stairway carpet to the 2nd floor. About a few minutes into his work, I was very friendly asking him if he can also shampoo and clean the basement carpets. Much to my very shock, he quickly snapped, turned red, then told me how much of tight schedule he was on, was not prepared for extra cleaning, did not like surprises, blah, blah, blah. His solution was that I were to call and make an appointment. He has never, ever acted like that before! Sure he may of had a bad day, but to take it out on a friendly, loyal, regular customer who is requesting MORE business...is out of line. Plus, I've never changed orders like that before. Before he left, he had time to cool off, was friendly and that I were to call in the office to schedule an appointment for the basement shampoo and cleaning. I did not call Skinners. I instead called Dream Steam to shampoo and clean my basement AND my retail office. Yes, I have a place of business that has carpet that Skinners used to clean also. Dream Steam is comparable in price and service, but have a much better attitude!
Response from SKINNER'S CARPET CLEANING INC
"We only show having cleaned at this address in 2004, so replying to this in 2013 and remembering specifics of the circumstances would be difficult at this point, it would only be speculation. If it was August and probably extremely hot, someone's face could be red, but not from anger toward our customers. Whenever possible we try our best to go the extra mile for our customers. It is very difficult to add much more carpet to be cleaned than what was originally booked, as time and the amount of water we have with us for cleaning are factors. It also is very possible that there was another appointment set for us after the customer. We are very sorry that he felt one of the owners was short tempered with him, even tho he says the owner was friendly before leaving. It seems to have left a very bad impression, one hard for us to honestly defend in any way now. To have him write this review 6 years after the incident seems a bit unfair and for us to finally now hear of this 9 years later...well, we can't say anything but we are truly sorry if it is true."

Jane B.
Sep 2009
5.0
Yes, I recommend this pro
$42
Great. They were on time, they completed the job in a timely manner, and the chair looked great when they were done.

Jane B.
Dec 2008
5.0
Yes, I recommend this pro
It is a small well run family business so I always get quality work. It is usually either him or his son doing the work, and they are very focused on customer satisfaction. I normally can get my carpets clean in a timely fashion. He is very responsive and timely if you have an emergency situation.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

SKINNER'S CARPET CLEANING INC is currently rated 4.8 overall out of 5.

No, SKINNER'S CARPET CLEANING INC does not offer free project estimates.

No, SKINNER'S CARPET CLEANING INC does not offer eco-friendly accreditations.

No, SKINNER'S CARPET CLEANING INC does not offer a senior discount.

No, SKINNER'S CARPET CLEANING INC does not offer emergency services.

No, SKINNER'S CARPET CLEANING INC does not offer warranties.