Vital Landscapes

unknown

Chris is a very affable guy, very creative, and very busy. He built a 70' rock wall as Phase I of the project in Autumn 2013. This spring we contacted him about erosion problems. He eventually came out and we worked out an agreement to fix the problem and even discussed Phase II of the project. He has been very difficult to contact with a full voicemail most of the time. When we were able to contact him, twice he told us he would be out to fix the wall and quot;in this next weekand quot;. We are still waiting, and have learned he is merging with another landscaper. Our main complaint is his unavailability and that we have lost a full year in planting time. His work is excellent but he needs to follow through on promises to his clients.

He did somewhat of a good job. But when it was done it was not all level, water will staid in two places. So the wife was not happy the way it turned out.

I discussed the project with Chris Vasquez, the owner, and we scheduled for July of 2013. Then, some things came up and I had to move the project date back to late August. Communication was going fine, but then, August came and went. In September, I started to get worried, and I called to find out if I was still on the schedule. It took a several calls and e-mails, but I finally got a hold of Chris. This would be my only complaint. He gets busy and doesn't get back to you right away.
We finally scheduled the project for the middle of Oct, and he came and finished the project on time. It turned out lovely, and I am very happy with how it looks.

He was effecient, pleasent, mannerly, consciensious, and creative. His crew works very hard. He is also very flexible.