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Ackelson Sheet Metal Inc

About us

We have been serving the Des Moines area since 1961. Ackelson can handle anything from complete production runs to special customized orders. We have done customized work for food venders all the way to carbon steel work for the agricultural industry. Call us today if you have something in mind or need a consultation for production or a special project. Our Quality Services: Stainless Steel Fabrication Aluminum Sales Custom Metal Work Shearing Forming Hi-Def Plasma Table Plate Rolling Tube Bending & Rolling Press Brake Welding/Plasma Arc

Business highlights

20 years of experience

Services we offer

Ackelson Sheet Metal Inc

Accepted Payment Methods

  • CreditCard
Reviews
3.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
17%
3
17%
2
0%
1
17%
Showing 1-6 of 6 reviews
Stacy V.
Jun 2014
1.0
$5,500

They installed new floors in the living room and hallways and entry room. They had to make three trips out to get it done right.. They installers left the house with large hole in between the floor and the door and filled it with putty instead of cutting the board right. They floors moved apart in many places.
The one week kitchen project took 3 months to finish after product was not ordered right after some product wasn't order at all. Lot of the product came in damaged.

They had excuses after excuses and now the finish is coming off the cabinets . They stated you have children.. Even tho most of that is on the wall cabinets that my preschooler cant reach.
Response from Ackelson Sheet Metal Inc
"Royal Flooring will be celebrating 10 years in business this year. Since our humble beginning in 2004 we have grown our company every year including the tough years of the recession by always doing what's right for our customers. We always strive to complete jobs on time and with the best customer service possible. By doing so Royal Flooring has built a strong reputation as one of the best retailers in Des Moines and surrounding areas. Royal Flooring did all we could to please [member name removed] including give her a free upgrade to granite from formica, over $1500 value as a gift for the inconvenience of backordered product and the delay from our installer getting called to jury duty. Both of these issues were out of our hands and I feel we were more than generous in compensating her for this. It did not take 3 months to complete her project. The project went as planned with the exception of the countertops and the majority of the time that went by was her asking us to replace special order trim pieces and cabinet doors that take several weeks to get in. All because they had tiny scratches in them and she would not accept repair from a touch up kit. We did all this for her at no charge and no questions asked. During this time she was ranting and raving how great her kitchen looked and how much she loved it on facebook. Posting picture with titles like "A few delays but well worth the wait" And getting replies such as "looks great pictures don't do it justice" "Wow!!" "Love it!" She also called the store and said our installer was "very professional and did a great job'" When we decided not to give her an additional discount in addition to the free upgrade to granite we had already given her, that's when she decided to follow through with her threat of giving us bad reviews on Angie's List, Houzz etc. Its not how Royal Flooring does business and we are proud of the 1000's of happy and satisfied customers who continue to do business with us."

Charlotte S.
Jan 2014
5.0
Yes, I recommend this pro
$5,000
We replaced our 20yr old carpeting with porcelain tile. The tile is manufactured to look like a weathered wood floor. The whole process went very well. The estimate and final price were right on target. The installers were very professional, and very particular about laying the tile. We are very pleased with the service we received from the store, the quality of the work done by the installers and the product itself. After 6 months, we've had absolutely no problems. Besides being beautiful, the new flooring is so easy to clean.

Lynn M.
Oct 2013
4.0
Yes, I recommend this pro
$20,000
Kitchen Designer Sarah was wonderful to work with. Very good experience! I have recommended them to a friend who is now going thru a kitchen remodel.

Jessica M.
May 2013
5.0
Yes, I recommend this pro
$3,000
They guided us to the best possible carpet at our price point and they really explained what types of carpets we should put in our house based on our family. The installation was really fast, it was done in a day and the crew was clean and very respectful while we were home and they were doing it. We've been really happy. We'd never had carpet laid before and so we're really happy with how it turned out.

Robin N.
May 2013
5.0
Yes, I recommend this pro
$45,000
The designer and salespeople were accessible at every turn. They answered my seemingly endless questions; listened and provided options during the design process; showed patience and flexibility in the and quot;re-designsand quot; before the final plan; and made sure the final product was as it should be. What started as, and quot;maybe I'll change the flooring and possibly countertops,and quot; ended as a complete kitchen remodel from floor to ceiling. Royal handled the flooring, cabinets, hardware, granite, and appliances. Laura spent hours with me on the design, ordered the cabinets, and worked with the installer to complete the final details. The finished space is much more functional. Entertaining is a pleasure and makes me smile every time I get to use and share my kitchen. I have Royal Flooring to thank for that!

Richard T.
Sep 2011
3.0
$11,000
Bad. They began installing flooring in an area that was to be tiled. They did not follow instructions. The gap between boards is larger than that specified by manufacturer. They damaged a built-in cabinet. Several rows of flooring are much lighter than the rest of the floor. They installed a damaged threshold and have not replaced it. They have ceased returning phone calls.

Licensing

State Contractor License Requirements

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FAQ

Ackelson Sheet Metal Inc is currently rated 3.8 overall out of 5.

Ackelson Sheet Metal Inc accepts the following forms of payment: CreditCard

No, Ackelson Sheet Metal Inc does not offer free project estimates.

No, Ackelson Sheet Metal Inc does not offer eco-friendly accreditations.

No, Ackelson Sheet Metal Inc does not offer a senior discount.

No, Ackelson Sheet Metal Inc does not offer emergency services.

No, Ackelson Sheet Metal Inc does not offer warranties.