Alliance Overhead Doors

Very knowledgeable and professional technician. Completed the job in a timely manner. 100% satisfied with this company and would hire again for garage door related issues.

Perfect. Howard (Service Repair Tech) called and informed me he was on his way. He corrected problem promptly, conducted service maintenance and repaired/replaced some missing bolts. He educated me on the mechanics of the system, and advised me about proper settings. Excellent work. I will recommend Alliance to all my friends/family.

The repair man got it unjammed and returned to service within an hour.

Victor arrived earlier than expected, around 1200 hours, and repaired the broken spring and also recommended that we replace the pulley assembly inside the motorized unit, since the bushing was damaged and the chain was sagging. He provided an estimate for this work and was able to install the bushing and pulley assembly within an hour. Victor was very courteous, professional, explained everything , and provided an estimate before engaging in the work.

I called at 5:30 Pm and they had a service man, Kalin, there at 10 AM the next day. He was excellent. He refurbished all the problems with the door mechanism -- new springs, rollers, cable. When he was finished the door works better than in the last 20 years. I thought I was going to need a new door... He knew exactly what to do. I recommend this company and Kalin in particular

Overall, this company deserves an "A" but there was a mix up with the scheduling hence the B grades for responsiveness and punctuality. Called on Thursday and scheduled a visit for Saturday between 12 and 3. Victor was a "no-show" so I called around 3 to find out when he would arrive. He said that he had called earlier and couldn't get ahold of me because he thought my appointment was for Monday but wasn't sure and that he was already in another part of the island so he couldn't get back to my area. Initially he tried to say he called a lot earlier to check and that's why he couldn't get me back but checking my phone logs showed that he called only an hour before I called so he must have been already on his way to the other customer.
Since he got such high ratings in Angie's List, I decided to go through with the job and rescheduled for Monday.
On Monday Victor sent his technician, Kalini, who was on time and very engaging - explaining all his work to me and how I should maintain the garage door. He gave me a good price for his maintenance and was very quick to rebalance the door and adjust the springs so even my wife can lift the door now. Great job, Kalini.

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I spoke with Victor. He was very professional and courteous.  We told him our problem. He offered to come the same day, but we scheduled it for the next day.  He was prompt, quick and professional.  There were no hidden fees in his price.  He did an excellent job  We would highly recommend  Victor and his company again.

Service was prompt and professional with an anxiousness to please their customer.  I would highly recommend their services to anyone who needs home garage door services.  Victor and his associates, know garage doors.  Don't hesitate to contact them.  It was a pleasure to do business with people who know their business  

Look no further for a garage serviceman!  This is an outstanding company! The repair was made on a holiday, with no extra charges, and the final price was better than three other quotes we received. 

After consideration of their overall rating and high positive reviews, we decided to hire Alliance Overhead Doors.  Victor was prompt
and answered my inquiry for an estimate within 2 days and we scheduled them for an appointment for 12/3/2014.  Kalia was on time and diagnosed and fixed our problem within 20 minutes.  Apparently the eye beam sensors were out of alignment and the tension in the motor needed to be increased.  He also lubricated all joints and movable parts and showed me how to do the same to save money in the future ($89).  We also needed a second remote door opener ($45)which he programmed quickly. 
We are very pleased with Alliance Overhead Doors and give them a 5 star rating!