Windows Hawaii

It went really well. The team (Team I) that worked on installing the windows and door were very fast and efficient. I was very pleased with their professional attitude. Prompt and courteous, they answered all the questions that I had regarding the install. My experience with Windows Hawaii was very pleasant from START to FINISH. I highly recommend their services.

Installers are very professional and knowledgable of their job duties.  They explained what and how they were going to demo the existing patio door.  They covered the entire area to collect any debris that would be generate from the demo.  Stocked old doors and garbage for pickup the next day by another crew.  Once completed clean the entire area, doors and glass.  Provided paperwork and explained the invoice, pickup of trash, payment and warranty information.

They did everything that they said they would do. And more they put new trim up instead of using the old trim. They were clean hauled away all the old windows. Perfect job

I should have my windows by next month so then I can give you more details on the product and the installation!!

Called at 8:30 am, installer was there by 11:00 am and replaced screen.

For me the service was excellent. They did a good job for the price I paid. Since the service, I have had no problems with the windows. Mario assisted us with picking out the right windows for our home and did a good job helping us.

Excellent job.  Very professional, prompt, and courteous.  The new windows are top quality, double-pane vinyl windows made my Anlin.  Customer service was top-notch.  They came out 8 months after the initial installation to repair one of the rollers on my sliding screen door.  After reinstalling, the technician noticed a scratching sound when sliding the door.  He wasn't able to correct it so he order a new door.

The amount of approx $7700.00 was the total for all windows, sliding patio door and installation. Everything went well from the initial sales pitch to the installation. Everyone involved in this process was exceptional. I am extremely happy with the service they provided and for the product itself. My home is a lot more energy efficient because of these new windows/door. Great job Windows Hawaii.

Price was kinda high, even after discounts (military & a sale going on at the time). The installers knew their jobs and performed them exceedingly well.  I gave them a "B" for professionalism for talking "rough" to each other on the job site. Rough=Profane language.



The only problem with the install was that one of the windows does not slide closed quietly like the others do. a slight "bump" can be heard.  I spoke to them about it and they checked all their parameters which they said were satisfactory.  I called their district manager who had them remove and reinstall the window with the same results.  The manager then called in a more senior installer who after checking out the situation, said this sometimes happens and if their is any damage over time, they will fix it free of charge. This is in writing.



We get a lot of freeway noise into our bedroom, which is why I wanted these windows.  The 1st night we had them, I had the one facing the freeway cracked open about 8 inches (mostly closed), and the other completely open.  I could not hear the freeway noise!

These windows are well worth the cost.

The job took longer than estimated because all the work performed was on the second floor.  The work crew were professional, courteous and clean!  We were not disappointed with the work and the product is fantastic!  Our home is cooler and quiet!!!!

Turns out they forgot to order one of the 7 windows. Problem was rectified by agreeing to another order to replace the forgotten window. I have used Windows Hawaii before and I am a repeat customer. Everybody makes mistakes. Forgetting to order a window is a big mistake. The sales guy was notified and he called me back quickly apologizing for the error. He offered a bigger discount for the missing window due to the error. What was surprising was that the 2nd guy who did the precise measurements didn't question as to why one window in the middle of the house was not being replaced.

The crew was very courteous and professional. They cleaned up and was very careful in containing the debris during the demolition phase. Stanton, the head installer was on both of my jobs and is an excellent worker. I would highly recommend this company for replacement windows. The Anlin brand is a quality window manufacturer. I am totally pleased.

One window screen had a scratched frame, but they sent someone to paint it

The replacement and installation of windows was as good as expected. Everything from the estimate and installation was very professional and the end result was excellent.

They seem to be very competent. I am satisfied with their services.