About us
When you need an emergency plumber near me in Honolulu, HI or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.
Business highlights
Eco Friendly
Se habla espanol
Emergency services offered
LGBTQ+ Friendly
90 years of experience
Services we offer
Residential & commercial, maintenance and repairs plumbing, clogged drain cleaning, sewers and drains, faucets, sinks, toilets, showers and tubs, waterlines, pipework, disposers, dishwashers, water heaters and septic tanks, pipe repair and replacement, video camera pipe inspections, grease trap and liquid waste pumping, sump pumps, backflow protection & automated drain.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
$100 off
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 9
Assorted photos uploaded by Roto-Rooter Plumbing & Water Cleanup
Reviews
4.560 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 8% | ||
| 3% | ||
| 3% | ||
| 5% |
Filter reviews by service
Showing 1-25 of 60 reviews
Oscar _.
Aug 2025
Plumbing
They came quickly and helped with our leaking issue. Resolved it that day!
Phil H.
Apr 2025
Google Review
Bread was great! Showed up right on time took care of it super quick. Very professional job well done!
Rochelle M.
Apr 2025
Google Review
HE IS THE BEST 🤙🥰 IT WAS NICE TALKING ABOUT THE OLD WAIANAE DA GOOD OLD DAYS
Sifea L.
Apr 2025
Google Review
Anden just left my house and found and fixed the problem he was very knowledgeable and solved everything knew what he was doing.. Thank you to Joseph that came earlier.
Shella O.
Apr 2025
Google Review
They did a good job fixing our restroom that’s leaking and that’s clogged. Very good customer service
Chris O.
Mar 2025
Google Review
Bucky,Tavita,Caine from water restoration and Joseph the plumber from Roto rooter are reliable, honest and operate with integrity. I recommend them to anyone. They take their time to answer any questions I may have and provide me all the options available.
Response from Roto-Rooter Plumbing & Water Cleanup
"Thank you, Chris, for your wonderful feedback! We're glad to hear that Bucky, Tavita, Caine, and Joseph provided you with the reliable and honest service you deserve. Your recommendation means a lot to us!"
Jen K.
Mar 2022
Drain Cleaning
When I was told the cost of the job would be $505.00 plus tax, I was shocked. He told me that the price was set by the company. I had $60 coupon, so it came out $465.00. Since he’s already at my home, I gave him ok. I couldn’t send him back because I was afraid there would be a charge for the visit whether I use his service or not. The job took approximately 30 mins excluding time he spent loading and unloading his tools. I felt so stupid for paying that much for 30 mins job.
Patricia D.
Nov 2018
Plumbing
Made four different appointments. They did not show up for any of the four appointments.
James P.
Sep 2018
Plumbing
One of my toilets was stopped up and I could not clear it with a plunger. I called two other companies advertising emergency repairs. Both were not available for at least 24 hours. Roto Rooter answered their phone and I had a technician at the house in two hours. The problem was fixed with a snake used to clear the plug. Technician was polite, professional and efficient. Roto's price was at he high end of companies contacted but worth a couple of bucks to clear the problem.
Laraine H.
Aug 2018
Plumbing
Called early afternoon Thursday, Aug. 2. Technician E. arrived about 4:30. Assessed the problem right away. Worried that old tubes could break during replacement. Sprayed on lots of W-D and said he wanted to let it sit for a while. He also found shutoff valve to the house....hidden under grass in front yard. Came next day as promised (called first). Fortunately, the mechanism loosened up. E. was able to quickly make the replacement. Double checked everything. Entire time was pleasant, explained clearly. Especially made clear costs and repairs needed if this approach didn’t work.
Gareth Y.
Dec 2017
Plumbing
They were able to set up an appointment the same day I called and the plumber, John, arrived during the scheduled time. He diagnosed the problem, ie, a clogged drain and was able to completely fix the problem, even though, the solution was not very straightforward. He also replaced my old kitchen faucet with the new one I had previously bought. Again, it was not an easy job due to the design of my kitchen but he did an outstanding job. He explained everything he was doing, answered all my questions, and was very professional and friendly. I would highly recommend John and his company. I would definitely call them again if I need to fix anymore plumbing problems.
Charles C.
Sep 2017
Plumbing
Great! I scheduled an initial estimate and John responded quickly and provided an honest estimate stating their prices were higher because they perform quality work. After receiving another higher estimate, I went with Roto-Rooter. All work completed with no problems.
BEVERLY P.
Sep 2017
Plumbing
.
Keith H.
Jun 2017
Plumbing
They did a good job but didn't show up on the day that they promised. Showed up one day later and also had to return that same day due to a leak they missed.
Constance S.
Jan 2017
Plumbing
Great v polite ate and helpful
Jo P.
Dec 2016
Plumbing, Drain Cleaning
The price was pretty much in line with the going rate. The quality was fine. They were prompt and thorough. They got the work done in a very timely manner.
DAVID L.
Nov 2016
Drain Cleaning
Easy job since I unhooked everything. $400 is very expensive for 10 minutes of work.
Peter H.
Sep 2016
Plumbing
shut off valve and supply line was replaced to my satisfaction.
Carol L.
Sep 2016
Plumbing
Roto Rooter would not come to our area on a weekend. I was told there were only two plumbers on call and they were busy. When I called on Monday, the plumber told me I would need to purchase the toilet myself. He had no recommendation as to the type of toilet I needed in my condo. I then called Steve's Plumbing Service. They brought a new back flow, pressure assisted toilet within two days and had it installed in a matter of a couple hours.
Donald L.
Aug 2016
Plumbing
charge piece item ala cart....total bill came to $700.00
Michael O.
Jul 2016
Plumbing
.
Michael O.
Jul 2016
Drain Cleaning
unknown
CHRIS M.
May 2016
Plumbing
unknown
Laraine P.
Sep 2015
Plumbing, Drain Cleaning
unknown
Donna K.
Jul 2015
Plumbing
unknown
Response from Roto-Rooter Plumbing & Water Cleanup
"Thank you for taking the time to share your experience. We would like to investigate this issue further to ensure the appropriate steps are taken. If you could, please email your full service address including zip code to me at [email protected] so we can learn more. Again, thank you for providing feedback that will help us continually improve our customer service process and ensure that your next experience is an excellent one. Thank you, Pat Swanson Customer Satisfaction Manager"
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Roto-Rooter Plumbing & Water Cleanup is currently rated 4.6 overall out of 5.
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Sunday: 12:00 AM - 12:00 AM
Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential & commercial, maintenance and repairs plumbing, clogged drain cleaning, sewers and drains, faucets, sinks, toilets, showers and tubs, waterlines, pipework, disposers, dishwashers, water heaters and septic tanks, pipe repair and replacement, video camera pipe inspections, grease trap and liquid waste pumping, sump pumps, backflow protection & automated drain.