BOB'S PUMPING SVC

Recommended by plumber called Bob's Pumping Service at around 5:00 pm if he could determine why sewage was backing up in shower and bathtub of my home.  He (Paul) recommended opening the clean out plug outside of the house which would allow the overflow sewage to drain.  I asked when would be the earliest he could come to the house, and he said he would call me back to let me know.  To my surprise and happiness, he called back and said he would come to my house that night!  Paul arrived around 7:00 pm and begun snaking the pipe, but had no luck in determining what the problem was.  We needed to find the plug for the cesspool, which we had been looking for since the problem appeared to be with the cesspool.  Paul found the concrete cap but not plug, he finally left at around 9:00 pm.  The following day, with the help of a backhoe, we found the plug called Paul back and asked him to return.  The problem was that the plug was about 2 feet deep, and not the normal 1 foot depth.  He said he would have Kawika come to the house later in the day.  Kawika arrived in the early afternoon, and found that the cesspool was full and needed to be pumped.  After pumping out the sewage, he put a camera into the the pipe to check for possible damage.  Luckily, the pipe was not damaged and there did not appear to be any root damage to the cesspool.  Kawika returned the following day to install a collar around the plug to make it easier to find the plug in the future.  We would highly recommend Bob's, and would use him in the future.

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See above.