A-1 Budget Plumbing

Terrible. I’m over these guys.

They do a good job! They come in a timely manner, are professional and a solid company. I will recommend and use them, again.

Only able to clear 50%. Old drain, coffee can. Told need to remove/replace. Said will call back with estimate, never did.

The A-1 plumber showed up punctually, then waited patiently for 3.5 hours while my building engineer delayed shutting off the water. Once water was off, he rerouted my vanity drain and H/C water pipes in less than an hour. Unfortunately, it cost $100/hr for the 3.5 hours he had to wait around while the water in the building drained off.

The plumbing repair was done in a timely, professional manner, but within 2 days, the problem began recurring. We were told that we would be charged again to have the problem resolved, so we opted for another company who came and did the job for the same cost, but it included a longer snake and camera. After the 2nd company came, we have had no problems.

Wish I had some provider who could put the wall back as the plumber knocked out the wall to get to the leak, but had to find someone else to retile the wall.

BUYER BEWARE!! I recently had a 10 year old sump pump that served its purpose - no problem; and it died. I paid $99 for a 5 minute visit to "assess" the situation. I paid $1700 to replace my original equipment with the same functionality. In a span of one month, my new sump pump required a service …

Could not fix. Recommended I replace toilet.

Multiple times I have used A-1 Budget Plumbing, always do good work for the price. A-1 Budget Plumbing responded recently on a Sunday (holiday weekend, 9/4/16) to fix that leaking toilet tank. They made quick work of it and did a great job. Previous jobs ran between $80 - $300.

Great, Thomas was very polite and efficient. He took the time to explain what he was doing and did extras such as tighten the tank on the toilet since it was a bit loose. He said to not tighten it too much since it could crack the bowl.

unknown

unknown

unknown

since the plumber was in the building doing an identical job, the dispatcher was able to schedule me right after he completed the first job. had to run the snake into the main drain and found a blockage 15' inside. He made sure that all the fittings were not leaking before he left..

unknown

.

unknown

unknown

Our water heater pressure relief valve was leaking and flooded the laundry room and part of the garage. We called A-1 Plumbing in the morning and the plumber arrived that afternoon. Kevin drained the water heater and replaced the pressure relief valve. When he tested the new valve, it also leaked. He then went to an outside faucet and checked the house water pressure. The water pressure was too high (about 100 psi when it should have been 60 psi) so he then had to then replace the water pressure regulator valve located outside the house.  When he removed the regulator, a one and a half foot section of copper pipe that was improperly installed when the house was built, fell off in his hand. Kevin crawled under the house to replace it. Once that was completed, he replaced the regulator. All this was done at night, in the dark and in the rain. It turns out the water heater leak was a blessing in disguise because had the water pressure remained high, it would have probably damaged a lot more of our plumbing. We've used A-1 Plumbing for years and will continue to call on them when there is a problem. They have always been responsive and given us great service at a fair price.

unknown

The first plumber they sent took a look, didn't do anything to try to clear the water jets but said that the toilet needed to be replaced and bill me $90. Not being happy because the guy didn't do anything to clear the problem, I called the office and told them what happened. I asked them if I were to get another plumber and he could fix the problem, would they pay for the repair visit.  They said they would send a second plumber to see what he could do. The second guy at least did something for about 10 minutes then said I needed to replace the toilet. They did not charge me anything.
Since I had Toto toilets I called the Toto tech support and explained the problem.  They said that it's more than likely calcium build up that's clogging the jets and the toilet does not have to be replaced.  A friend of mine who worked in construction but is not a plumber came over to help me.  He checked the jets, got a hammer and nail, gave it a couple of taps and the toilet worked as good as new.  
If I had listened to the plumbers from A-1 Budget Plumbing, I would be out the cost of a new toilet plus the cost of a plumber to replace it.

unknown

unknown

unknown

unknown