KONA VETERINARY SVC

They do a terrific job of making it easy to get your dog into Hawaii, and they give very good veterinary care.

I had to wait a little while (which I am used to with vets).  The receptionist was sweet.  The veterinary assistant was friendly and kind to my dog and took a good history.  Dr. Milnes did not do a perfunctory systems exam at the beginning, but did perform an extensive examination of my dog's leg and foot and determined that she had injured a toe.  We decided not to take an x-ray at that time since no treatment is given for a broken toe (if that had been the case).  She prescribed pain medication. When I was checking out, she ran out and said "Let me listen to her heart" which she did with her stethoscope which I thought was a little odd and late.

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I made an appointment for a general examination for my dog. The vet literally didn't even touch my dog. Instead of answers to my questions, I got mini-lectures that were not relevant. When I tried to get an online prescription approved by the vet, I was told they wouldn't approve it because my dog hadn't had an examination. Very frustrating! They finally agreed to approving a 6-month prescription. Then I made an appointment with Keahou Veterinary Hospital, whereupon the vet administered a proper examination, vaccinations, etc. - much more satisfactory.

Everyone was very friendly. They helped with Princess as she was behaving poorly and got her into a room right away. The Dr was very professional and explained everything she was doing.
They were fast, efficient, friendly and definitely worth the drive to get there! It takes about 40 min for me to get there.

Dr. Head performed a very thorough exam and patiently discussed his findings, options for further diagnostics and a treatment plan. I was very impressed with how much time both he and his tech gave to our visit.

They assisted us from transporting our pet from the Maryland to Hawaii and that was very important area because there is rabies guarantee and requirements and stuff like that and these people were extremely helpful. They helped us to free arrange the trip. They met us to the airport and were very kind to us on our animals. It was necessary that when you take your animals out there, you have to actually be met by a veterinarian who examine the animals before they release it to you and these people were very good with that and they provided great service.