Hawaii Air Conditioning
About us
Family Owned and Operated. Financing through Trane
Business highlights
Emergency services offered
19 years of experience
Services we offer
Air conditioning, boilers & radiant heat., dryer vent cleaning, fireplaces, furnaces, heating
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.36 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 17% |
Showing 1-6 of 6 reviews
Jan Q.
Dec 2016
Great - Professional installers
Cindy W.
Jul 2016
The first time I turned my air conditioner on the temperature was only a 10 degree difference between air in and air out. When I called Hawaii Air Conditioner to report this they told me I had no warranty and they had done me a favor since I did not buy the system from them. I said I should at least have a warranty on the installation. That I would like them to check it. She told me again it was a favor and that I was harassing them. The installer never checked the output temp. of the unit inside to see if it was working. When I had another company come to fix it there was only 13 ounces of gas where there should have almost 4 lb. They did not find a leak.
Response from Hawaii Air Conditioning
"Thank you for your comments Ms. [Member Name Removed]. As you may recall, we installed equipment you provided. When your neighbor [Member Name Removed] called us and asked us to install this equipment that he said was stored for more then a year in his garage, we said no. He continued to call us and we finally said OK and made sure he understood there was no warranty because we cannot provide a warranty for equipment we do not provide. He said OK. Sometime after the completion of the installation, you called to advise us of the problems you were having with the system. We reminded you there was no warranty as we originally discussed with your neighbor [Member Name Removed] who was our contact person. However you were not satisfied with the truth and you continued to harass us over several weeks via emails and phone calls. In fact, you even filed a case with the State that the State investigated then dismissed as frivolous. We continued to professionally remind you of the original circumstances and of [Member Name Removed]'s approval of having old equipment installed without a warranty. We are sorry you are not happy with the outcome of the situation. In the future, you may want to decide to have equipment installed that comes with both a parts and labor warranty."
John A.
Oct 2015
unknown
George B.
Jun 2015
unknown
Thomas L.
Aug 2013
They put in the system in 3 days. They were always prompt to start in the morning and always cleaned up after themselves.
So far the A/C system is working perfect, keeping the home very comfortable.
Enjoyed both Dale and Jeff throughout the entire process, they were both very outgoing and fun to be around.
Would definitely recommend them to anyone looking to add a mini split A/C system to your home.
So far the A/C system is working perfect, keeping the home very comfortable.
Enjoyed both Dale and Jeff throughout the entire process, they were both very outgoing and fun to be around.
Would definitely recommend them to anyone looking to add a mini split A/C system to your home.
Patricia B.
Oct 2012
From start to finish, everything went just as promised! From delivery of the units from Honolulu to installation to the minor repairs in painting and electrical, the project was a dream.
The reason I gave them a and quot;Band quot; on professionalism is that they are a small, relaxed family owned business and they run it that way. Casual dress, casual phone calls, casual demeanor. But that's exactly what I liked about them and why we got along so well. There was time to talk story. Feel like family. Develop a relationship you know will last long into the future. Someone you know you can put on Angie's List with complete confidence.
The reason I gave them a and quot;Band quot; on professionalism is that they are a small, relaxed family owned business and they run it that way. Casual dress, casual phone calls, casual demeanor. But that's exactly what I liked about them and why we got along so well. There was time to talk story. Feel like family. Develop a relationship you know will last long into the future. Someone you know you can put on Angie's List with complete confidence.
Licensing
State Contractor License Requirements
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FAQ
Hawaii Air Conditioning is currently rated 4.3 overall out of 5.
Hawaii Air Conditioning accepts the following forms of payment: CreditCard
No, Hawaii Air Conditioning does not offer free project estimates.
No, Hawaii Air Conditioning does not offer eco-friendly accreditations.
No, Hawaii Air Conditioning does not offer a senior discount.
Yes, Hawaii Air Conditioning offers emergency services.
No, Hawaii Air Conditioning does not offer warranties.