Approved Pro
Platinum Air Duct Cleaning
Duct and Vent Cleaning, Air Ducts & Vents Cleaning Service, Dryer Vents Cleaning Service,
About us
Our goal at Platinum Air Duct Cleaning is to educate consumers about the importance of indoor air quality and the importance of clean dryer ducts.
Business highlights
Se habla espanol
Emergency services offered
18 years of experience
Services we offer
Air Duct Cleaning, Bathroom/Utility Vent Cleaning, Dryer Duct Cleaning, Roof Stack Cleaning, Solar Duct Cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.831 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 52% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 31 reviews
Karen D.
Sep 2020
Dryer Vents Cleaning Service
They were prompt, professional and they did a good job
Michelle M.
Feb 2019
Dryer Vents Cleaning Service
Professional and reliable. Highly recommend!
Cindy B.
Jan 2018
Dryer Vents Cleaning Service
Within a few minutes of asking for a quote, I was contacted and given all the information I needed. I scheduled service and Detrick showed up at my house right on time. He was very pleasant, professional, worked hard to complete the service, gave us lots of valuable information and as other reviewers have pointed out cleaned up the area thoroughly when the job was done. We will definitely contact this company again when its time to clean our dryer ducts in the future and refer them to everyone we know.
Willie G.
Nov 2017
Air Ducts & Vents Cleaning Service
Gentleman explained the entire process. Cleaned up completely. The duct system was spotless. I would use his company again.
Rhonda Z.
May 2017
Dryer Vents Cleaning Service
Fast service provider. A very pleasant man that did the work and cleaned up the area when done. I well definitely hire this company next year for another cleaning.
John K.
Mar 2017
Dryer Vents Cleaning Service
TIANA B.
Mar 2016
Dryer Vents Cleaning Service
I was kind of skeptical since they do cash only and it was a little pricey. But they were so professional and got the job done quickly but also very throughly. He cleaned up so well after the work was done and explained to me what he was doing as he was doing it and showed me pretty much a before and after. he also came on time and I really like that! I would defiantly recommend their services it is top notch compared to other vendors I've used previously. Worth the money!!!
Yong H.
Feb 2016
Dryer Vents Cleaning Service
Overall service was great but I think price was too expensive and they only accept the cash.
Paula O.
Nov 2015
Air Ducts & Vents Cleaning Service
Arrived on time and they cleaned up after so that's is always a plus. Would hire him again
Darren H.
Aug 2015
Dryer Vents Cleaning Service
Cleaned a 2 story Dryer Vent system. Did a good job.
Nancy S.
May 2015
Dryer Vents Cleaning Service
professional, efficient, excellent work, very knowledgeable Went beyond the call to clean up lint in area where vent was open, explained when to know cleaning is needed, etc. etc.
Kristin M.
Mar 2014
Duct and Vent Cleaning
Arrived on time, and went the extra mile to make sure 8 years of buildup was cleaned from our dryer vent! I feel safer knowing we no longer have a fire hazard!
Inger J.
Sep 2013
Dryer Vents Cleaning Service
excellent service, cleaned up very nice, best ever, no need to find anyone else for this service. A winner for sure
Response from Platinum Air Duct Cleaning
"Mahalo"
Paul F.
Mar 2013
N/A
Dryer Vents Cleaning Service
While cleaning the house dryer vent they discovered the dryer internal venting was broken. They took the dryer apart and cleaned inside the dryer and reattached everything.
Response from Platinum Air Duct Cleaning
"Mahalo"
Tanya F.
Jan 2013
N/A
Dryer Vents Cleaning Service
Very professional and did a great job! No non-sense!
Response from Platinum Air Duct Cleaning
"Mahalo"
Mary O.
Sep 2012
N/A
Dryer Vents Cleaning Service
They insisted on a "cash only" transaction, which I thought was unusual. Most people who do work for us will accept a personal check/credit card. However, they came right away and did a good job.
Response from Platinum Air Duct Cleaning
"Aloha, Thanks for your comments! We do apologize about our company stating cash only for your service. It stems from years of bounced and returned checks from clients in the past. We hate that the acts of a few had to affect the masses. We are a small family owned business that just doesn't have the resources to be bill collectors. We do turn in all invoices to a tax service provider that's why we are required to have 2 signatures on each of our invoices. Thank you!"
David C.
Aug 2012
N/A
Dryer Vents Cleaning Service
Very efficient.
Wendell S.
Jul 2012
N/A
Dryer Vents Cleaning Service
Platinum Air Duct Cleaning was so prompt in getting in touch with us and Detrick was able to check our dryer duct right away. We will definitely call them again and recommend them to our friends and family.
Tony V.
May 2012
N/A
Dryer Vents Cleaning Service
Platinum Air Duct Cleaning were terrific! They called to let me know that they were on their way, arrived and completed the work within the estimated time, were knowledgeable and informative, did a thorough and professional job, worked well within my home's tight quarters, and were considerate and personable. I would highly recommend them to others and intend to continue using their services in the future.
Allyson R.
Mar 2012
N/A
Dryer Vents Cleaning Service
Would recommend him to other clients.
Fumiko H.
Feb 2012
N/A
Dryer Vents Cleaning Service
Was told the appointment was from 9Am to 11AM. Received a call to confirm and the crew arrived at 9:40AM. Their work was excellent and thorough, and we appreciated their advice about the condition of our duct and need for replacement next time. Thanks very much.
Romeo C.
Feb 2012
N/A
Dryer Vents Cleaning Service
We are not completely satisfied with the dryer cleaning. We were expecting that the technicians/cleaners who came over will also check our dryer vent on the roof, but they didn't go up the roof & told my wife that it is not necessary because their cleaning tool can sense it that there's no more clog. I was just expecting that the cleaners will check our dryer duct inside & outside as explained to my wife over the phone by the Platinum Reservation Clerk.
Response from Platinum Air Duct Cleaning
"Aloha Romeo Our sincere apologies for any inconvenience. To reiterate what was said to you and your wife. Our equipment enables our company to clean from the dryer to the roof. We are able to clean and retrieve any clog from inside your home. If it was necessary for our technician to go to the roof they would have. Once we conducted an air pressure check in the presence of your wife we saw no need to go to the roof. Your wife called our company the next day voicing her opinion on the technicians not going to the roof. Our rep. Informed her the same thing. We also informed her to do some laundry and check to see the drying time."
Christine S.
Nov 2011
N/A
Dryer Vents Cleaning Service
they were efficient, on time and did a fantastic job!
Roland M.
Apr 2011
N/A
Dryer Vents Cleaning Service
Outstanding service and customer service!! I will clean my vents every six months with Platinum Air Duct company. Much Mahalo's...
Jamie N.
Aug 2010
Dryer Vents Cleaning Service
Quick response and good service. they were half an hour late but they called promptly to say they were running late.
Licensing
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FAQ
Platinum Air Duct Cleaning is currently rated 4.8 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Yes, Platinum Air Duct Cleaning offers free project estimates.
No, Platinum Air Duct Cleaning does not offer eco-friendly accreditations.
No, Platinum Air Duct Cleaning does not offer a senior discount.
Yes, Platinum Air Duct Cleaning offers emergency services.
No, Platinum Air Duct Cleaning does not offer warranties.