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About us
Please allow us at CoolxExenergy to bring our 30 years of PV and now battery storage installation experience and knowledge to help guide you in understanding the all the benefits of the PV and battery technology. We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. We are the Polynesian Voyaging Society Thompson ohana, charged with carrying on the family legacy of caring for the Aina and its people through smart energy development and new technologies Mahalo
Business highlights
Veteran owned and operated
21 years of experience
Services we offer
Battery storage solutions , Enphase Ensemble system certified , High net worth Hawai’i Estate / Asset management , Solar, Tax benefits and HECO program advisors
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.858 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 10% | ||
| 2% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 58 reviews
Heather G.
Nov 2022
Solar Panel Installation
Myron was very informative, and easy to speak to, explained everything clearly. And his crew is attentive and return all the calls and emails.
Scott P.
Nov 2022
Solar Panel Installation
I find them to be responsive, any issues I may find they come back as soon as possible.
Glenn W.
Nov 2022
Solar Panel Installation
Very professional, very knowledgeable. The system they installed is excellent.
Kurt L.
Nov 2022
Solar Panel Installation
On-time and very nice job
ANITA C.
Feb 2020
THE TECHNICIAN, ALDIN, WAS FAST, EFFICIENT AND COURTEOUS. EXPLAINED EVERYTHING THAT HAD TO BE DONE AND WHY.
Response from Cool X Energy
"Anita, Thank you for review. It was a pleasure to service you! Please dont' hesitate to call if you need us! Aloha, The CoolXEnergy Team"
John C.
Apr 2019
A man of his word together with quality work took my very tight schedule to completion of the project.
Wayne F.
Mar 2019
The crew were very professional, clean, and informative of what they were going and did do for the pressure washing of the house.
Susan P.
Feb 2019
Honest. Follows through. Good to work with. Efficient and gets the job done.
Nicole K.
Jan 2019
Steve and his crew were fast to respond to my inquiry and had my lights installed by the next day! Very professional and great customer service! Thanks for lighting up our home for the holidays Steve, we look forward to having you back next year!
Ann D.
Dec 2018
Very prompt call back. Came on time, very efficient and did a great job. Worked within my time constraints. Even came back to make sure all lights were working well. I plan to use them every year.
Tau S.
Dec 2018
Stephen Hopkins and his crew did an amazing job of hanging our Christmas lighting/display externally, of our home. Used quality rustproof hooks and fasteners. The job was not only fantastic, but tidy, as wiring throughout were neatly rolled and tucked, for a clean and professional appearance throughout. Highly recommend gladly.
Christy B.
Dec 2018
Stephen and crew not only installed the outdoor lights, but also advised on design for our new home and did all of the shopping for me..The installation was of the highest quality even hiding extensions under rock beds. It was a great surprise for my husband and a great value for the price. And they will return to take all of the lights down! I will use this service next year!
Grace M.
Aug 2018
Will never use this service again! I sent pictures and was quoted a price I paid the Agreed-upon price then Steve ended up changing the price and said I need $150 more. I told him this was not fair as we already agreed to a price and recommended that he stop. He only did the sides and back and didn't do the front doorway or lanai. The work was sloppy and he did a bait and switch. There are other power washer out there who are honest. I now have to hire someone else to finish his job and go over the places he missed because he was sloppy.
Response from Cool X Energy
"Aloha Grace and my clients, I take full responsibility for not going out to the temple valley property (mountain rains area) to properly quote this job and insuring that I do a walk through in person with the homeowner. The client had asked for immediate availability so we confirmed the job with photos. My original quote was $350.00 for estimated 4 hours based on the photos sent. This is my rebuttal: Upon arriving to do the work I walked around to review the extent of the work. The amount of moss and algae was under estimated and most importantly, the photos sent did not include a 10x15 area that had the worst algae growth. I texted client immediately and asked her to adjust the quote after seeing the algae growth and of the missing photo. We did again verbally agree to new adjusted terms. We agreed that I would do all except the back Lanai. I had asked for an increase for an extra labor. I ended up calling in for a second hand to help with no price adjustment. We did a very good job especially for amount of algae growth and at the price of $350 for a job that I would of normally charged a minimum of $700.00. We did more then client asked, adding in the moss walls and caps and spend an extra effort on cleaning the debris and running it down the street and away from the neighbors. I've been power washing and serving Hawaii's clients for over 20 years and I've always done an excellent job with all my power wash and repair service calls. This is a tough lesson. I've never had a bad review or a displeased client. My consistent positive reviews over the years speak for themselves and this type of customer interaction hurts my spirit of serving. Grace I hope that you might find it in your heart to reconsider the negative review knowing that I didn't receive the photo of the garbage can area that changed the dynamics of this job! I'd be glad to come back and complete the back end for a nominal price to make this right. Aloha and Mahalo, Stephen"
Shannon W.
Dec 2017
He called me immediately, was excellent with communication. Going to def use again
Giulia N.
Jan 2017
Steve answered my call promptly, showed up on time and did a really nice job. The people he brought with him were great too.
Carol G.
Dec 2016
They did a very nice job, very professional - easy to work with and on time very happy with work
Donna D.
May 2016
On time. Cleaned up yard of debris well.
Susan I.
Apr 2016
Stephen Hopkins, who manages the projects, hired competent pleasant people who did excellent work. The project was to reinstall 8 bi-fold doors which had been removed from closets to facilitate the installation of a new floor (which had happened earlier). They also installed new passage doors to replaced failing older ones. All of the doors required trimming and the hall doors required hinge mortises and holes for the new door hardware. They did an excellent job and left the house and work area in the carport meticulously clean. I will use them again.
Katherine Y.
Feb 2016
Stephen had never installed a motorized awning before. Before accepting our job he researched what it would entail. it was a challenge that he and Daniel handled with professionalism and intelligence. With our roofing obstacles it took longer than expected but his charges were very reasonable. We are happy with the quality of work and are enjoying our shaded patio.,
Curtis W.
Feb 2016
The professional Mr. Hopkins was great. He was able to get the work completed and would recommend to family and friends.
Kathleen L.
Feb 2016
He was prompt, professional and reasonable. The works was done so well, you couldn't tell that it was done. He repaired a door frame and door where my dog had scratched the wood to the point of it being gouged. He even matched the paint. I sent him photos of the damage, he quoted me a price and I hired him all via text. He did the work the next day. AMAZING! I will certainly use him again.
Susan L.
Jan 2016
Was able to do in a few days after calling.
Mary E.
Dec 2015
Looks great and a pleasure to work with such a professional team.
Marilyn C.
Dec 2015
Stephen and Matt did a great job. I plan to use them again.
Marie D.
Dec 2015
Bonded and insured
Licensing
State Contractor License Requirements
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FAQ
Cool X Energy is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
Sunday: Closed
Cool X Energy accepts the following forms of payment: CreditCard
Yes, Cool X Energy offers free project estimates.
No, Cool X Energy does not offer eco-friendly accreditations.
No, Cool X Energy does not offer a senior discount.
No, Cool X Energy does not offer emergency services.
Yes, Cool X Energy offers warranties.