Air Masters Inc

Brandon, the service technician, arrived early and immediately began working. It was an all day job performing maintenance on our 6 a/c units. He pointed out an issue with one of the units that needed a replacement part that he was able to replace the same day. He worked efficiently and did a good job. Brandon had a professional attitude and cleaned up after the work was completed.

Shout out to Kevin from Air Masters. After a preliminary estimate back in April, he returned to repair my Mitsubishi AC unit. He wasted no time in laying down plastic sheeting to protect the floor and wall. He immediately began breaking the down the unit and replacing the evaporator coil. He cleaned the entire unit and recharged the refrigerant. Kevin cleaned up his entire work area and tested the unit before leaving. He did a great job.

Sherman a man of his word! Great integrity and honesty in his profession! Kim and Duke did an outstanding job installing an outside unit and repairing some old pipes and drain pipe,. Highly recommend this ac company!

Technician Kevin expertly replaced the water pump (I think tha's correct) on the a/c unit in my masterbedroom. It had been gurgling/grinding recently & at one point would not stop that noise. Also when I had the a/c units installed in 2023, there was a pipe that ran on the upper side of my diningroom wall. Previously I had a curtain ruffle partially covering it. However, due to recently installing new blinds, it became totally exposed. Putting on the cover over it, created more blending with my wall & more aesthetic.

They were pretty good. They did a good job. Their responsiveness was very good. They came when they said they would come. They were right there when they said they would. Their professionalism was good.

Sherman set up an appointment to give me an estimate for the Sunday after I called him. He arrived promptly and gave me an estimate on the spot. He said if we went with Air Masters that they could perform the work in approximately a week and a half.
True to his word, Sherman emailed me the proposal and called to schedule the installation for August 31. Rex and crew arrived promptly on August 31 and completed the job that afternoon. 

Very friendly and work done in a timely manner. Had all the needed parts

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The problem was not with the drain line, the unit was not level, so water was ponding on the "low" side, which was opposite the drain.
Unit was leveled, double checked to make sure water was draining, problem solved.
NOTE: Air Masters did not install this unit, so the problem was NOT theirs.
Really appreciated their quick response and although they could have charged for another service call, they didn't
Would highly recommend Air Masters.

After discussing the price and other information with my son, we decided to go with Air Masters and accept their proposal.  I contacted Malcolm on Monday, discussed a few questions and informed him that due to health issues that I was having, I would appreciate an installation as soon as possible.  He stated that he would get back to me the next day.  I was presently surprised when Air Masters was able to accommodate me the next day!  Everyone arrived on time, Larry and Noel did a superb job and quick installation, the electricians came over shortly thereafter and by mid afternoon, our air conditioner was on.

Not only was I on cool cloud 9, but I was even happier when I looked at my electric meter the next morning and saw that the air conditioner was a miser...........only a few kwhs for all of that comfort! 

Thanks Air Masters, Malcolm, Noel and Larry and Mahalo too Ron's Electric. 

Went great.  We waited a LONG time for them because they were busy, but that is sometimes what you have to do to get the best quality and service....and they were exactly that.  Their price was reasonable and the recommendations were on point.  During the free estimate, we were thoroughly briefed on what to expect if we chose them and this put us completely at ease with our end decision to go with them.  When they arrived, they had an army of people working on different parts of the house.  Everyone was courteous, and all things were cleaned up before they left. Of course we had to clean the floors and vacuum afterwards, but that's to be expected when any workers come into our home.  Their recommendations on the best way to install the A/C was price effective and they did an outstanding job with the installation.  I am a real estate agent and would highly recommend them to my clients.

i was not onsite, however, the tenants indiacted everything went well and the A/C's are functioning properly now.

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