YAMA'S ROOFING INC

"First of all, this job was completed in 9/2012, almost 5 years ago, we have the documents to prove it. Secondly, we have not heard any complaints from this customer until about a month ago. He went off on our answering machine at 2:00 am!! We tried to schedule several appointments but was never conducive to his schedule! If you are that concerned about a leak you would make more of an effort to be there! We finally nailed him down for this last Tuesday. He didn't want us to come out between 8:00 & 9:00 am because it was too early!! He doesn't work mind you!! So we decide to start other repairs. He then calls about 11:00 (when he finally gets up, what a nice life!) and calls the office when we will be there because he has a doctors appointment in an hour!!! He never tells us this when we are making the appointment for the repair! We call him and tell him there is no way we can make it by 1:00. He lives about 10 miles off the main road and that the road is so bad, you can go more then 20 miles an hours with damaging your truck!! We suggest that he go to his appointment and just allow to access the leak (we are not even sure if the leak is from the roof at this point). He goes berserk on our secretary and he calls my cell leaving stupid screaming comments. At this point we are done with the abuse. I just told him that he was pretty brave over the phone and should come see me face to face . Of course he is a worthless coward and has yet to show up. Still waiting for our discussion Mr. [Member Name Removed]"