JACK'S CARPET CLEANING INC
About us
Maui's oldest and most reliable Carpet Cleaning Company. Serving Maui since 1973. Carpet and Upholstery Cleaning as well as flood water removal and wall drying.
Business highlights
Emergency services offered
52 years of experience
Services we offer
Carpet Cleaning, Flood Water Removal, Upholstery Cleaning, Wall Drying. Free estimates.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.822 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 9% | ||
| 5% | ||
| 0% | ||
| 0% |
Showing 1-22 of 22 reviews
Maureen K.
Jul 2016
unknown
Terry L.
Dec 2015
unknown
Marty-Jean B.
Nov 2015
unknown
Ann F.
Nov 2015
unknown
Maureen K.
Sep 2015
unknown
Boyd M.
Sep 2015
Family owned business. Son of owner very experienced, personable, focused on job. Got it done in good time and complete.
Constance W.
May 2015
unknown
Melissa F.
Oct 2014
unknown
Maureen K.
Oct 2013
Nick was on time and very polite and professional. He was easy going and I showed him the carpeted areas, and he gave me estimates so I could choose what areas I wanted to get cleaned that worked in my budget. I have 4 indoor outdoor cats and light coloured carpeting, so it was a big job. He proceeded to do the cleaning and did an awesome job. I was able to call in my Visa number over the phone. I was really happy with the results, and Nick the technician was great.
Susan S.
Sep 2013
Great!
Patricia G.
May 2013
Prompt, and reasonable price.
Alec P.
Apr 2013
See above
Linda J.
Apr 2013
same as above
Susan Y.
Feb 2013
The technician had an attitude from the moment he walked in the door. Not unpleasant, just superior. He did not do a very good job. The high traffic areas were still dirty, which I went over with a hand held carpet cleaner. That helped a great deal. The carpet took a long time to dry. When questioned about the area by the back door that still looked dingy, he said it was because of the carpet being older and worn. I was surprised as I had had Jack's clean my carpets a couple of times before over the years and they always did a good job. When I needed to have the carpets cleaned recently, I decided to buy a carpet cleaner of my own and do it myself rather than trust anyone else..
Response from JACK'S CARPET CLEANING INC
"Aloha [Member Name Removed], I'm sorry that your experience was negative. I think that perhaps you were using another carpet cleaning company because we here at Jack's Carpet Cleaning only cleaned your carpet once and that was in May of 2009 and the cost was $120 + tax. Unfortunately, we did have someone on the island for a while that was impersonating [Member Information Removed] and using our name. Perhaps this is who did such a bad job. We guarantee our work and if a customer is not happy, we come back and clean a second time for no charge. I hope that this may clear any confusion and if you wish, we would be happy to clean for you again. Mahalo, Jack's Carpet Cleaning"
Sarah B.
Jan 2013
Jack's Carpet was great. They kept me informed as to the time of arrival (they arrived early with my permission) and did a fabulous job. The carpets were so dirty, I thought I might have to replace them, but they did such a great job - they almost look like new. The cleaner took a lot of pride in the end result and gave me suggestions on how I could prevent them from getting as soiled in the future. I will use them again and highly recommend them.
Debby T.
Dec 2012
Nick (?) did a great job. Efficient and thorough.
Paul H.
Nov 2012
very prompt and efficient.
Rhonda F.
Oct 2012
He was very responsive to our phone call and showed up within the arranged window of time. He told what he would do and gave the price and after our go-ahead he completed the work as stated. No issues. The reason we put Good for the price is we did not have any other prices to compare to. It seemed to be a fair price for the work that was needed.
John G.
Jul 2012
They are very prompt and very professional.
Robert S.
Dec 2011
Made appointment by phone. Showed up on time. Inspected areas and gave quote. Did the whole job in about three hours. In past,some stains reappeared in a matter of days. Been two weeks and no stains have reappeared. A little more expensive than others, but worth it.
John F.
Dec 2011
Went well.
John F.
Aug 2010
It went well.
Licensing
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FAQ
JACK'S CARPET CLEANING INC is currently rated 4.8 overall out of 5.
JACK'S CARPET CLEANING INC accepts the following forms of payment: CreditCard
Yes, JACK'S CARPET CLEANING INC offers free project estimates.
No, JACK'S CARPET CLEANING INC does not offer eco-friendly accreditations.
No, JACK'S CARPET CLEANING INC does not offer a senior discount.
Yes, JACK'S CARPET CLEANING INC offers emergency services.
No, JACK'S CARPET CLEANING INC does not offer warranties.