Royal Exteriors, LLC

Avoid This Contractor ? Unreliable and Poor Communication Save your money and hire a different contractor. Roy will initially be very friendly and responsive, answering any questions or concerns before you pay. However, once you have paid, expect to be left in the dark. Youll need to chase him down for any updates or service. Roy uses subcontractors, so the quality of the work can vary greatly depending on which subcontractor is assigned to your project. If there are any issues with the service, getting in touch with Roy is nearly impossible. He promises to return and fix any problems but then fails to show upmonths can go by without a single update, and you wont hear from him unless you repeatedly reach out. I would highly recommend finding a more reliable contractor who stands behind their work and provides better customer service. he still owe me $2800 and he stopped answering me.

Our project with this company started February 2024 consisting of siding, painting, adding on to our deck, underdecking, gutters, and a new front door. Siding- good work. Deck- 8 January 2025 not finished and still have issues. Deck did not have rails installed for 6 months. Hazard for my kids and guest. Underdecking- Install was terrible. Made Royal Exteriors LLC hire an entirely seperate company to tear out/reinstall the underdecking. Royal Exteriors owes this company money and now their is a lien on my house. Gutters- Good Front Door- This door is a custom arched exterior double door. The installer installed incorrectly and cut the doors so now one side is wider than the other. The cost of the door is $10,000. During these projects we had our in-ground pool with a concrete deck removed and reinstalled with stone pavers within 3 months. In addition to this we had 34 truck loads of dirt brought in with land scaping. All of this done before Royal Exteriors LLC could finish.

Great job from start to finish from these guys. We had a rotted siding area beneath our French doors which had let in water from the recent rains. Found these guys and they called me back in seconds. Reasonable price and rapid response - my siding plank was replaced the next day and with a comprehensive solution for counter flashing / waterproofing. Great emergency fix that will probably outlive the siding itself ! Definitely recommend.

I have never spent so much money at once as I did for my project with Royal Exteriors, but the end result was worth every single penny. I had them replace all the cedar siding on my home with Hardie planks, soffits and fascias. I also lucked into a special offer to replace my 4-inch gutters and downspouts with 6-inch gutters and (4-inch) downspouts for free! I accepted the estimate and signed the contract, and Roy was very kind and informative in every way. ... He then set up a meeting at my home with himself, Carlos (project manager) and Cy (color and design consultant) the next week to get things rolling. They set up a group text for communicating with me, and I also could reach each of them by phone, direct text or e-mail. Throughout the project, Carlos and Cy were very accommodating to my particular requests and graciously and patiently addressed all my questions and concerns. Cy went out of her way to be helpful to me in other ways during the project, whether it dealt with color choices or financial stuff. I truly felt I was being treated like family by the managers and the workers/craftsmen. ... The demolition and installation crew -- Roly (crew chief), Jonathan and Carlos (a different Carlos) -- did exceptional work in removing the old siding and installing sheathing, house wrap waterproofing, and the new Hardie materials, all precisely cut to fit on my house like a perfectly assembled jig-saw puzzle. Their expertise and work ethic were outstanding, and my property was left very clean at the end of each work day. I could not have asked for a better crew for this part of the project. ... After I spent a few consulting sessions with Cy to discuss colors, painter Peter applied patches of various colors on the primed planks to help me decide which colors to choose. Peter, too, was skilled and proficient, and once I decided on the color scheme, he masterfully applied the paint to the primed Hardie planks, fascias and soffits. Peter is almost as persnickety as I am! His very pleasant helper, Vinny, was a hard worker as well. I was delighted that the scope of work included repainting my porch, my front door and my garage as part of the project and that they used the highest-quality Sherwin-Williams paint. I have had my 1980 house repainted several times since I moved here in 1996, but I have never had a painting crew so professional and less in need of supervision by the project manager or by me. ... Next came the expert gutter guy, Juan, and his helper, Jeraldo. Both of them were sweet, hard-working men. Juan was able to devise a way to extend a gutter over the garage door so the downspout could be installed straight down and not have curves that would have been far less attractive. When he was done, he told me to let the company know if there were any leaks, but there are none. The job is perfect. ... The last task was to install a new Anderson storm and screen back door, and Peter did so expertly, as I had learned to expect from him. Vinny was of great help for this task. ... At completion, Carlos and Josh (another nice project manager) came by for the walk-through, and they put blue tape on the (very minor) areas that needed attention, and the next day Peter came and took care of all the issues. My house looks brand new, and passersby say, It looks great!, It is beautiful!, or They did a wonderful job! ... One often hears horror stories about contractors, but I could not have chosen a more outstanding company than Royal Exteriors. I hope everyone who reads this review and contracts with them will have a similar experience. They are THE BEST! I recommend them highly.

Review: An internet company knocked a huge hole in our new home. Royal sent a great guy; who came on time, was very knowledgeable and friendly, he explained what he had to do, fixed it and cleaned up!! What more can anyone ask for!!

owner was always available.

From the initial meeting to the final day they delivered exactly what was promised. Roy Torres gave a detailed presentation on materials and what to expect. No hidden surprises. We did the entire house in Hardie Plank. Added a decorative front entrance. Painted the whole house and deck. Only add ons were added by us. Crew here on time every time. Very professional. Cleaned up each day. Went above and beyond and not standing around on cell phones. Carlos kept us informed as the project manager. Melanie helped with color choices. The final result is stunning and looks like a new house. Neighbors have come by to look and let us know how great it looks. Would definitely recommend.

Royal Exteriors was very attentive from the planning meeting all the way through the project. Very good communication, things happened when they said they would, and the crews were excellent. The siding guys did a fantastic job removing the old and installing the new and the paint crew did great work with great attention to detail. Both crews were on time every day, polite, cleaned up daily, and were efficient. We considered several siding companies but Royal Exteriors came through in a big way. We're really impressed with the final product. It's like a new house.

From the initial meeting when contract was signed until the completion of the product customer service was excellent they were transparent explaining the process to me as a job progressed. I am Disabled and they accommodated me without hesitation they are an excellent company and I appreciate being introduced to them.

amazing job. house looks brand new

Excellent company. They did a wonderful, quick job and kept the worksite clean.

Excellent Company to work with. They are professional, knowledgeable, accessible, responsive and attentive to details that matter. They are faith-based and they walk that out in how they serve. I highly recommend both their attitude & workmanship.

Good job overall would recommend them to others

Roy and his team did an outstanding job on my new siding and painting project. Management and crews are very professional and engaged. Highly recommend Royal and Team!

We did our front door portico from Royal Exteriors. They did a fantastic job. Very professional, easy to communicate and accommodated our needs. We had some issues getting the permit, but they did work hard for us to get it through! Highly recommend this company!

Wonderful company, joy to work with. Professional, fast, very happy with the results and would recommend to anyone!! Everyone we worked with was courteous, professional and did an amazing job!

We hired Royal Exteriors to repair damage from a tree falling on the corner of our home. Our experience was awesome. Roy quickly got us an estimate and worked with our insurance agent to make sure the project was being handled correctly. Within 2 minutes of e-signing the contract I received a call from Carlos (Project Manager) to schedule a meeting to review the project. The first thing we did in the meeting, at their suggestion, was set up a group text for the project. Throughout the project the communication was great. They did everything they said they would do on time. I can't remember the last time I wrote a review, but they earned it. I would definitely use them again and recommend them without hesitation.

Great experience overall. Friendly workers.

they did a wonder full job showed up every day untill project was done workers were very polite and they done wonder full job I love it

Royal came in to a partially finished job, fixed everything that had gone wrong and then completed the rest of the work that was needed. They were in communication with us regularly and we always knew what to expect next. The quality of the work and the professionalism displayed by our PM and all the crews involved made my wife and me very comfortable and happy throughout the process. The finished product was beyond our expectations and we are extremely satisfied. Royal scores a 10 out 10 for us!

They are very professional, they work clean and very good quality of job,

Very professional. Great team communication with the team.

This company is top notch and a pleasure to work with. No detail was left unresolved which says a lot. And the quality of the work done on my home is impeccable. Very pleased.

They did a great job! They worked quickly and correctly and communicated well. Weâ re planning on using them for our gutter replacement.

Even though mine was a small job. They gave me a quick turnaround and a very good job.