STORM Air Care & Carpet Services

If I could leave ZERO stars I would. I have never experienced such terrible service. I scheduled to have my sofa cleaned 5 times. BECAUSE they failed to show up FIVE TIMES!!! We arranged our schedule, confirmed the times, waited for them, and our time was completely disregarded. One technitian even lied and said he came to our home and we weren't there. This company is so shady and has no respect for other people. DO NOT DO BUSINESS WITH THEM.

they did an amazing job and explained everything to me before they did it. Very polite.

This company will not honor its warranty! First the company wouldn’t return my phone calls or emails. Then they set up an appointment to reclean my air ducts, but they didn’t show up or contact me to say they weren’t coming. Then they set up a second appt and didn’t show up again or contact me to say they weren’t coming. Guess they don’t want to honor their warranty. I do not recommend this company.

Great... they removed all the stains. We thought we were going to have to buy new carpet.

The guys were really nice and explained everything to me. My air ducts were filthy and I had difficulty breathing. Glad to know that this was all I needed.

Services were not performed as the tech could not find the house and called my cell which I was unable to pick up right away. Called him back within 10 minutes and he was on to another customer appointment and told me the office would call to reschedule. No call after 2 weeks and 2 calls to same technician. They took my money and ran!

Excellent. they went above and beyond to ensure my dryer vent was clean and safe.

BEWARE! This is one of the worst companies I have ever encountered. They were rude at the time of booking, and even worse, they were crooks when they arrived at our house. We bought a discount package, and the salesman was upset that we wouldn't pay thousands of $$ to upgrade. He insinuated that the package we bought is not going to have any effect on our house and unless we paid thousands upfront, it wasn't worth it. Stay away... many more options for consumers out there!

Fine - they were friendly and professional.

While there is always an extra charge due to the length of my dryer vent, they do an excellent job of cleaning the vent and they have replaced the vent when needed,

Everything went well they were in and out in an hour and a half.

Horribly..it was completely pointless. They do not have the correct equipment and air duct cleaning was not really done...they just "cleaned" the vents blowing air. In turn, they damaged by A/C coil.

They really uphold my wife. Nice service tech.

Good...they seemed to know what they were doing and were courteous.

They were prompt, courteous, and explained what they were going to do before they started. They did suggest two upsells which I felt were fair. A good experience.

The price listed on Angie's List was reasonable and was for unlimited vents with one system. Since I have more that one system I expected to pay more money. However, I did not expect the price to increase by such a great amount. By the time additional fees were added for things I was told I needed to have done the cost was very high. Therefore, I did not get my third system (vents) cleaned because it would have cost so much more. The system and vents that was supposed to get cleaned was not done well. I still get too much dust in my bedroom which affects breathing and my lung disease. I plan to call them and ask them to come back and fix the problem.

It went well. Tomas arrived early, set up quickly, and did a fine job. Incidentally, please remind Tomas of the name Yakima Canutt.

It went well, but the price was so much more then quoted or explained on your site. When they arrived they explained that Angie's list only included 1 outtake duct but we had 11 so it was costing so much more per duct! I was shocked but new our system needed to be done so let them do the work, so my 149 was just a dent in the cost which was over 700. They were professional and did put a better air filter in our system at least we think it is better than the original. However, looking at our bill a few days later discovered that we may have been charged for 1 duck to many? I haven't contacted them yet, have a very sick mother and have been doing some traveling back and forth. It may be to late for me to correct it but I plan to at least call them and discuss. Mary B Roswell Ga

Excellent. The crew was professional, responsive and ensured my dryer vent was safe and secure, along with cleaning it. Will hire them to come back annually.

The company is booked up for the next month. I cancelled the deal and requested a refund from Angie's List

Fine except free brush and extra solution given to me made soot worse.

Good I think before Angie list should state the cost is $129.00 per every 10ft from dryer vent to outside when stating a $59.00 cleaning my expectations was that this was the total price