SavATree Atlanta

They did a fantastic job talking through the process, giving advice, and negotiating a good price for the work.

The job was clearly written up. Approval was obtained from the city and the job was scheduled. Work started as scheduled but was hampered by bad weather. I was notified by the owner and a resumption date was provided. Everyone I dealt with conducted themselves in a professional manner

I've done business with CUT TREE twice and both times were quick, easy, and stress-free. The workers were punctual and did the work with dispatch. My yard was cleaner when they left than before they started. I will continue to use them whenever I can.

The workman were great but the company did not stand up to damage There was disputed damage to my car. Their solution was for me to fill a claim with my insurance company. My adjuster could evaluate the damage and decide who was at fault and deal with it. I felt that they should have filed a claim with their company. If there was doubt we could deal with it then instead of putting the burden on me.. Very unprofessional of management

Excellent work and reasonable pricing

I have used 404-Cut-Tree at least 4 times at two different properties to remove trees or to just perform tree and large shrub trimming. The entire staff from the arborists to the tree climbers and crew are very professional and punctual. I've always been pleased with the end results of the work performed and comfortable with the safety precautions used by the crews. Final billing has always matched the original quotes. The crews are also flexible if additional work is requested while they on the job site. They will provide an estimate on the spot. I plan to use them again.

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unknown

They were excellent, very reasonable and I'm very pleased with them. They were on time and gave me a written contract. They did exactly what I want done.

Great job. Punctual and professional

They did a god job. They were reasonable priced.

They did a good job. They were prompt and did a good job of cleaning up. We were pleased with them.

We were not happy with the customer service that we received from 404-Cut-Tree. While the actual crew was fine; they showed up on time, were cordial and professional and completed the work in a timely manner, the salesman had done a poor job of communicating the details of the job to the workcrew. We were told by the sales person that a fence would be removed to better access the trees and that any shrubbery would be dug up and replaced. Having no knowledge of this, the workcrew ran over the existing shrubbery including plants near the foundation of the house where the salesman had assured us they would not need to go. Presumably they would have done far less damage had they removed the sections of fencing as described by the saleman. In total, five shrubs were destroyed or severely damaged as well as an ornamental redbud tree some distance from the work site. In speaking with the work crew, they said just to call the office about the damaged plants and that the company would replace them. After contacting the office, they indicated that they would reimburse us $100 for shrubs and a tree that at full replacement value would have cost about $700. The salesman tried to blame us for typing out his sloppy, handwritten workorder since he couldn’t be bothered to present a clean work order. Ultimately, the company took $150 off the >$6000 bill. I would not recommend using this company as they were unwilling to be responsible for damages, and I would be very wary of anything promised by their salesmen.

They took out the big tree without damaging anything, did a ton of work, and left the yard looking like they had never been there. I watched the whole process and I'm still amazed. These guys are awesome...and super nice too.

They were excellent. We’ve used them for the past 7 years. They’ve done so much here. They’ve cut down 2 huge Birches and cleaned up. Our neighbors have a piece of historic property behind us and the older gentleman who owns it had all these trees that were coming over. They were Leyland Cypress’s and 404-CUT-TREE came down on our side and cleaned them all up. They're wonderful. I would use them permanently. About 5 houses in the neighborhood uses them & our Homeowners Association uses them. It took one day for them to cut down the one tree. The workers are excellent.

Great. This was a big job that they completed in just one day with three men and a bobcat. They worked hard and were as unobtrusive as possible considering the job they were doing.

Delivered on time.

as expected

unknown

Excellent. On time on the day as promised, performed work quickly and cleaned up. We have used them several times before for large tree removal amd other tasks. They have always left us as satisfied customers.

Very professional and trustworthy. We have been working with them for years! Price wise on the higher side but then again you always get what you pay for!

I was very satisfied and would definitely use them again.

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They did an excellent job. I'm never disappointed by their work, and would recommend them to anyone.

Good. Got a thorough report on the state of our trees.