Horizon Roofing LLC

Founded 2008 • With Angi since April 2012

When it comes to storm damage, roof repairs, and hail storm damage restoration, Horizon Roofing will work directly with the insurance companies and adjusters on behalf of the customer so that you receive the most accurate compensation for your damages. Some of our restoration services include roof replacements, window replacements, gutter replacement and hail damage repair.

Awards and Badges

Angi Certified

Business Highlights

Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Eco FriendlyEco Friendly
Wears MaskWears Mask

Verified Reviews

4.7

(17) Verified Reviews

Ratings Distribution

5

14

4

0

3

2

2

0

1

1

Rating Details

Price
4.7
Professionalism
4.5
Punctuality
4.6
Quality
4.7
Responsiveness
4.7

Read reviews by category

roofing (17)roof cleaning (1)gutter repair (1)
Showing 1-17 of 17 reviews
Greg J.
5.0
09/14/2022
Very well. An estimate was given, which was very reasonable and a time to perform the work was when we wanted. The workmen explained what they would be doing and finished in a timely fashion. They also cleaned up the areas where they worked, leaving the place looking great!
Description of Work
Roofing Repair, Gutter Install
Category
gutter repair, roofing
Cost
$1,200
Hire Again?
Yes
Phi N.
1.0
09/10/2022
damaged my interior house from new roof that was done by Horizon roofing company

Images

Review for Horizon Roofing LLC - 1197 Macedonia Church Road, Monroe, GA - 39867226Review for Horizon Roofing LLC - 1197 Macedonia Church Road, Monroe, GA - 39867226Review for Horizon Roofing LLC - 1197 Macedonia Church Road, Monroe, GA - 39867226Review for Horizon Roofing LLC - 1197 Macedonia Church Road, Monroe, GA - 39867226Review for Horizon Roofing LLC - 1197 Macedonia Church Road, Monroe, GA - 39867226Review for Horizon Roofing LLC - 1197 Macedonia Church Road, Monroe, GA - 39867226
Description of Work
fix the problems
Category
roofing

Service Provider Response

Mr. [Member Name Removed], Thank you again for reaching out and making us aware of the several issues pertaining to the exterior brick, cracked mortar, building challenges with the gutter end into the brick that is allowing water intrusion along your exterior wall. Based upon our first contact we sent an installer to your home as a courtesy as the home is no longer under warranty as the property has sold. We advised then that the measures we performed during the roof replacement would not solve the moisture issues associated with the exterior stone wall or gutter end leaking through the soffit. As a courtesy we temporarily caulked areas to try and alleviate the leak but advised why the exterior wall had water intrusion and the moisture present for extended period of time. We have visited the property and emailed you several times outlining what is wrong. If we can be of further assistance please contact our office.
audley S.
5.0
03/16/2016
unknown
Description of Work
Roof replacement.
Category
roofing, roof cleaning
Cost
$16,000
Hire Again?
Yes
Rebecca M.
3.0
12/04/2015
I hate to provide a negative review for any company. I feel obligated though since I use other reviews to determine if I?d use a company?s services, I want those individuals to provide honest and accurate reviews. I feel obliged to do the same. I reached out to Horizon Roofing in late October. I had an appointment set-up with a salesman to come out and take a look at my roof. When he arrived it was determined that indeed my roof had extensive damage. He was very nice and I really liked him. Very nice, good ol? boy, casual conversation. Answered my questions, great! I reached out to my insurance company, new roof approved? no problem. I received the check from the insurance company along with details on the claim. I was delayed in getting this information over to the salesman. When I did, he indicated that I would just need me to sign the contract and pick out a shingle color. Great! I had two appointments set-up with him to get things in order to schedule the install. One was on a Friday. I had the day off, told him to come by anytime. I?d be there all day. I did not hear from him at all. I e-mailed him Monday to inquire what had happened. He had a family emergency come up. Not a problem, things happen. Scheduled another appointment. When he was 20 minutes late for the second appointment, I called him. He indicated that he had septic issues at his home. I can?t lie, at this point I was bothered. I think in sales, when you set up an appointment, you have to be vigilant of the time, at all times since you make appointments regularly. In an effort to get the ball rolling, I asked him to scan and E-mail me a copy of the contract on Tuesday. I followed up Thursday since I had not received a contract. He seemed annoyed that his office had not sent the contract. I received the contract Thursday afternoon. At this point, I was reluctant to pursue doing business with Horizon Roofing. When I received the contract on Thursday, the date on the contract, was that same day. That told me that was the first time it was sent to me, not Tuesday like I was told. I thoroughly review the contract. I was expected to sign a contract that referenced stipulations on the back of the contract, but only received one page. The contract indicated I had damage to my driveway, I did not. The shingle color that I was to choose? I was sent a slew of literature without knowing what type of shingle I was to refer to in order to choose the color. My last effort was calling Horizon Roofing to speak with the sales manager. The receptionist answered the phone on speaker. I was not inclined to tell her what was going on because I didn?t want to express my dissatisfaction on speaker if there was someone else within ear shot. I called the sales manager to see if there was possibly another salesman could handle my roofing project and claim. I thought maybe the salesman I was assigned had too much going on to adequately handle my project. I received no call back. I have since reached out to another roofing company and received SUPERIOR customer service. My roof install is scheduled for mid-December and I am looking forward to it.
Description of Work
No work was completed.
Category
roofing
Cost
$7,000
Jeff B.
3.0
06/30/2015
unknown
Description of Work
Originally installed the roof ,called shingles came off never called back.
Category
roofing

Service Provider Response

[member name removed], please accept our sincerest apologies. The person who normally handles service calls was out of the office the week you called in, and we had someone filling in. Your call never made it into the right hands, which is why you never received a return call. This is no excuse on our part, and we accept full responsibility for our oversight. We apologize for the miscommunication, and would like to do whatever we can to make this right for you. You will be receiving a call from one of our owners today.
Lee G.
5.0
06/24/2015
We had loose shingles on our roof after a storm in April. I went to Angie's List to find roofing contractors to replace our roof. I called Horizon Roofing and 3 other contractors based on the reviews that I read on Angie's List. Jason came right out and looked at my roof. He suggested that we contact our insurance agent to get an appraisal on the damage to see if our insurance would cover the cost of the roof. Jason very graciously came and covered the spot where our loose shingles were without charge. He also offered to come to my house when the adjuster came to look at the roof. Jason went up on the roof with the adjuster( during some of the hottest days we have had this summer) and went through all of his concerns on our behalf. In end our roof was covered, the crew came out, and we now have a BEAUTIFUL new roof! I am extremely pleased with everything they did. Even if we had not had insurance coverage, I would have been very pleased with the service and attention that we received.

Images

Review for Horizon Roofing LLC - 1197 Macedonia Church Road, Monroe, GA - 24337765Review for Horizon Roofing LLC - 1197 Macedonia Church Road, Monroe, GA - 24337765Review for Horizon Roofing LLC - 1197 Macedonia Church Road, Monroe, GA - 24337765
Description of Work
Horizon Roofing replaced my entire roof.
Category
roofing
Hire Again?
Yes
Riley S.
5.0
03/29/2015
The crew arrived at 7am & the project was finished by 4pm. Now we have a beautiful roof. Thank you Alan, Jason & Kenny - Awesome job!
Description of Work
Complete roof replacement
Category
roofing
Cost
$11,500
Hire Again?
Yes
Gail C.
5.0
08/28/2014
unknown
Description of Work
Replaced roof on my double wide mobile home. Their initial response was prompt, work completed timely and professionally, and my only problem has been getting final bill and paperwork completed. I should explain mobile home was damaged by windstorm and claim covered by insurance. I also had 3 outbuildings done at same time (my expense) and that apparently caused some confusion in their office. Paperwork submitted to ins. co. but no copy to me so I'm still waiting before making final payment.
Category
roofing
Cost
$7,500
Hire Again?
Yes
Edythe B.
5.0
08/12/2014
unknown
Description of Work
I called them one day and they came out the next. I was pleased with their estimate and the value. I will be using them in the next three weeks or so.
Category
roofing
Cost
$10,000
Hire Again?
Yes
Susan J.
5.0
06/03/2014
They were prompt, fast, and cleaned up after they were done. They did an excellent job.
Description of Work
Replaced our entire roof. Put on gutter guards.
Category
roofing
Cost
$11,000
Hire Again?
Yes
Denise C.
5.0
05/28/2014
Showed up as scheduled completed work fast. Did an excellent job. Cleaned up all debris. Waited patiently for payment from insurance company. Would definitely use them again.
Description of Work
Removed existing roofing, replaced damaged roof decking, installed new architectural shingles.
Category
roofing
Cost
$14,000
Hire Again?
Yes
Thomas W.
5.0
04/25/2014
We live in a subdivision in which all the roofs have a defective shingle problem. Horizon was convassing the area offering a free exam of roofs. Some people don't like that approach, but I can't fault them for being proactive in trying to get business. Anyway, Horizon said I had a number of shingles that were evidence of wind damage (he even picked one up to show me how it would flap in the breeze). He found a total of six problem areas and recommended that I call my insurance agent. The insurance company sent out an adjuster. The Horizon representative and the insurance adjuster met a our home and went on the roof together. What made me feel good is when the adjuster found even more damage on the roof (nine areas now). The adjuster agreed that the roof was in need of replacement. Before the adjuster arrived, I checked out Horizon with Angie's List, Kudzu and the BBB. No problems. One funny thing happened though. I was getting my car serviced and I mention to the mechanic that I needed a new roof and that Horizon had come around inspecting roofs. He said they replaced his roof two years earlier and they did a great job. I also researched the Certainteed Landmark shingle that Horizon would use in the replacement. It came out good in the research. We sat down with the Horizon representative after the adjuster left to go over a contract. He was very thorough in explaining how the job would be done, the warranties assocaited with the work and a potential schedule (they have to consider rain forecasts) and the insurance process. We would have to pay Horizon our deductible and the insurance company would pay the rest. The work was done on time in one day with about a crew of about ten roofers (subcontract crew). My turtle vents were replaced with ridge vents. That should help with air circulation in the attic. A Horizon supervisor was present during the entire project. and did a final inspection. The roofers were very good and the clean-up was great.....actually a bit emarrassing. They left my driveway cleaner than when they arrived. They use big magnets to get all the nails picked up. Overall, we were very satisfied with their work.
Description of Work
Replaced the entire roof.
Category
roofing
Cost
$13,800
Hire Again?
Yes
June G.
5.0
03/31/2014
unknown
Description of Work
Replaced roof. They were there when they said they were going to be there and finished when they said they were going to finish. They cleaned up all the debris and picked up any loose nails on the ground using a magnet. I would highly recommend them. They also helped me in dealing with the insurance company.
Category
roofing
Cost
$6,000
Hire Again?
Yes
Joyce O.
5.0
03/30/2014
A great job- came on time and kept me informed.
Description of Work
Recaulked sunroom roof that was leaking.
Category
roofing
Cost
$200
Hire Again?
Yes
Lamar N.
5.0
12/08/2013
.We were very pleased. Showed up on time. Completed work in one day. Workers and supervisor were all very professional. Roof looked great! Everything was cleaned up very well - no nails or shingles left lying around. No damage to landscape. It rained the next day and no leaks! Worked perfectly. Very pleased with all services. Would not hesitate to use again or refer
Description of Work
Looked at roof and determined there was damage that warranted replacement. Met with insurance adjuster to show what they had found. Set date and completely replaced roof; paper and shingles.
Category
roofing
Cost
$12,000
Hire Again?
Yes
Wendell W.
5.0
11/30/2013
.
Description of Work
Neighbor's roof had storm damage. Horizon Roofing provided a free inspection. Claim adjuster found no damage.
Category
roofing
Hire Again?
Yes

Service Provider Response

Thank you for your review [removed members name]. Please call us in the future if you have any needs.
Rona W.
5.0
11/09/2013
They arrived on time. Worked like a great team. Tore off old roofing. Ground team kept the area cleaned up of large debris. A dumpster was brought in for this. Water damaged areas were replaced under the liner. The turtle vents on top were replaced with a new type that runs along the top of the roof points and covered with shingles but vents are still exposed. The vents will not allow wildlife into your attic. We were very impressed with these new vents. New liner applied and new shingles. Thorough clean up. Rolled a magnet around to pick up all dropped nails. Painted all silver parts like the air vents, and flashing, black. Caulked around the flashing with wasn't done originally.
Description of Work
Removed and replaced roofing.
Category
roofing
Cost
$10,000
Hire Again?
Yes

    Phone

    Address

    1197 Macedonia Church Road

    Monroe, GA 30656

    Sunday
    Closed
    Monday
    9:00 AM - 5:00 PM
    Tuesday
    9:00 AM - 5:00 PM
    Wednesday
    9:00 AM - 5:00 PM
    Thursday
    9:00 AM - 5:00 PM
    Friday
    9:00 AM - 3:30 PM
    Saturday
    Closed

    Website

    http://www.horizonroofs.com

    Other Information

    Services Not Offered

    Ask for details

    Payment options

    Visa
    MasterCard
    American Express
    Discover
    Check
    Financing
    No License Required for Trade
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    COVID-19 Update
    We are taking additional precautions to protect our customers.

    Health & Safety Measures

    We will wear masks and gloves when we visit your home
    All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

    FAQ

    Horizon Roofing LLC is currently rated 4.7 overall out of 5.

    Horizon Roofing LLC is open:

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 3:30 PM

    Saturday: Closed

    Horizon Roofing LLC accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, Financing

    Yes, Horizon Roofing LLC offers free project estimates.

    No, Horizon Roofing LLC does not offer eco-friendly accreditations.

    Yes, Horizon Roofing LLC offers a 5% senior discount.

    Yes, Horizon Roofing LLC offers emergency services.

    Yes, Horizon Roofing LLC offers warranties.

    Horizon Roofing LLC offers the following services: Roofing, Gutter Repair & Replacement. Minor Interior Work