Quality Craftsmen, LLC

Great products. Customer service rep was very thorough in explanation of services. Came back out several times after project was finished to make sure there were no mistakes.

Timely

Quality Craftsman remodeled 2 complete bathrooms for us and did an outstanding job. I would recommend this company.

Outstanding Alex and Jose could not have done a better job. They were courteous and cleaned up after themselves.

Alex did a beautiful job & cleaned up everything before he left.

They did a great job with replacing my tub with a stand up shower, and replacing my bathroom floor. Jim was on point with what was available and they could perform, Devin was on point with sales end, getting order and making arrangements for install. Problem was, beyond that there was no communication when needed, a few issues developed and I was unable to get needed answers. Fortunately, I was able to reach out to Devin and he was able to get answers, and get needed task completed. Outside communication block, I am very happy with work completed!!

Richard came on time. We discussed different options and designs for my bath conversion from shower/tub to shower only. He was very patience and professional. He gave me a reasonable quote and time to think on my decision. I called and hired his company. Now waiting for the next stage for the materials to come in.

I had my master shower and master and guess vanities completely redone. Their workmanship and quality of the products was awesome. Their price for labor and product were very competitive to other companies I checked. I highly recommend this company and will use them in the future!

They did a fantastic job installing our new showers. I would recommend them any day.

These people are very professional. They take time to do things that are right and very neat when doing their work.

Great installation and service

They were really quick to estimate and take the job, but really slow in getting the job done. I still have not gotten the safety handrail that was included in the price. Maybe if I was having the entire bathroom redone it would have been a better experience. It seemed that they were doing me a favor just installing a tub. I still owe a balance of $284.00 I told them I would gladly pay when the handrail is installed. Once again, the polite phone callback saying *we will take care of it.*

Kevin is an awesome salesman. Team Sam and Michael are professional, skilled craftsmen.

The entire experience was exceptional and a real pleasure. The end result was an amazing transformation that made our family and friends' jaws drop when they saw the finished product. Our new master suite is a perfect sanctuary from the various stresses of the day and makes my wife and I feel like we are at a weekend retreat or spa every night. We couldn't be happier with the results and we enjoyed the entire process! Zett Quinn, the owner and driving force behind the success of Quality Craftsman has done more than just build a strong business; he has carefully assembled dedicated construction professionals and through his active leadership developed them into a cross-functional team with all the skills, experience and desire required to provide outstanding customer service and a truly superior product to his customers. My wife and I were able to discuss and brainstorm concepts and ideas for our master suite remodel with Zett. He listened to our ideas and helped develop a plan that maximized our results without blowing our budget. And then one the plan was donee, Zett and his team executed it to perfection - even managing a few on-the-fly adjustments without missing a beat.

The job was performed to spec, workers were polite and efficient. Care was taken to protect carpeted areas and a good job of cleanup was done. I have no complaints and would recommend Quality Craftsmen to others.

We replaced our old bathtub with a walk in shower. The entire experience from our initial contact to the installer was professional and responsive to all of our questions. We are very pleased with the results!

Tim Willingham, at Quality Craftsmen, is honest, trustworthy, and most importantly cares deeply about his customers. First,we hired them to install a new shower and they did a beautiful job. Because of Tim and his willingness to make certain that we were completely satisfied with their work we decided to hire them for all of our major home repairs. He is a man of deeds not empty promises. I will never use anyone else to do any renovations to my home. If you are looking for someone to repair or to do a total renovation to your home you can be confident in their ability to deliver top rated workmanship. If you are reading this review, you have already found without a doubt the best company for any home project you may have. You will continue to hire them for many years to come. They stand behind everything they do and piece of mind means everything.

No comments.

Very professional. I had a bathtub removed and a shower installed. From start to finish every aspect of my interaction with the folks at Quality Craftsmen was excellent. I would use them again for additional work of this kind.

Very professional, performed quality work.

Super nice people who removed a broken Jacuzzi tub and replaced it with a high quality marble shower. Great craftsmanship.

Excellent sales information. Good installation, great new shower.

I had the tub/shower combination removed & replaced with a new acrylic shower, new plumbing fixtures and glass doors. The work performed was suburb! My new shower is beautiful and I love it!

We had our shower completely redone by this company. The actual shower is nice and we can not complain about the work done. However, the customer experience was very much a bait and switch. The salesman was very nice, which was to be expected. The project manager we had made no effort to keep us informed on the timeline and installation status. The crew and workers who came to physically do the installation were great but I felt like for the price we paid, it would have been nice to have better communication from the project manager. Also, when we signed paperwork with the salesman on the job, we were promised the shower would only take 4 weeks (entire job to be finished within two days) at the most to be finished. However, it actually took 8 weeks from signed papers to completion and two different installation dates because they did not have the door ready. After this experience, if we could have hired out the contractors only that would have been ideal. The company left much to be desired in both communication and meeting promised deadlines.

we had a great experience with this company updating our shower stall. it is beautiful and much more spacious than the fiberglass insert the builder had installed.