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CAT Recovery Services, Inc
Mold Remediation, Mold Testing, Water or Storm Damage Restoration,
About us
CAT Recovery Services is a certified water damage restoration company. WE ARE LOCALLY OWNED AND OPERATED AND AVAILABLE 24/7, MONDAY - SUNDAY INCLUDING HOLIDAYS. We serve the entire metro Atlanta area. The estimating software CAT uses is the same software that almost all of the insurance companies use so there's no confusion on invoicing. CAT will bill the insurance company directly on covered claims and will work closely with the homeowner and the adjuster throughout the claim. Having grown up in Metro Atlanta we really know our way around town. Mark Logan and Alan Plott have a combined 50 plus years of experience in emergency services, insurance adjusting and general contracting. If your emergency is after hours or on a holiday you won't get any answering service. Our phones ring to us 24/7 for a much quicker response time. Also serving Gwinnett, Hall, Henry Paulding and Rockdale Counties.
Business highlights
Eco Friendly
Se habla espanol
Family owned & operated
Emergency services offered
22 years of experience
Services we offer
Residential & commercial water extraction, dehumidification, mold remediation testing, smoke and fire remediation, board ups and tarps, pack outs and storage, content cleaning, kitchen and bathrooms, biohazard clean-up, natural disasters, asbestos removal, demolition, tornadoes, board ups and storm damage, insurance repairs, mildew testing and remediation, landscaping, haul-off debris & maintenance tree removal.
Services we don't offer
Cat Recovery Services covers all of the Metro Atlanta area including Douglas, Paulding, Bartow & Cherokee Counties. Cat Recovery Services has to be contacted and given permission by the owner of the property to complete an inspection and evaluation of any damage.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 11
Assorted photos uploaded by CAT Recovery Services, Inc
- 23
2000Ivory Residence
$35000-$50000 - 6
Mold Testing & Remediation Project
- 9
Remodeling - General Project
- 5
Mold Testing & Remediation Project
- 5
Water & Smoke Damage Project
Reviews
4.923 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 9% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-23 of 23 reviews
Lisa A.
Jul 2022
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 3 more
They did a great job. Very professional and fast work. Provided details of the process of what was needed ie materials and timing. Improvement from initial work that was done to reduce any potential molding issue by recommending and replacing a certain area with different material from original.
Response from CAT Recovery Services, Inc
"Thank you Ms. [Member Name Removed] for the great review. We appreciate you allowing Cat Recovery Services to help you with the repairs."
Peng W.
Jul 2022
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Alan, Mark and the crew gave me a reasonable price for water damage mitigation and repair, and did a good job too. Alan kept me informed, our communication were excellent. I would definitely hire them again.
Response from CAT Recovery Services, Inc
"Thank You for the kind words Mr. [Member Name Removed], and Thank You for allowing Cat Recovery Services to help with this water damage. I hope you never need us again, but if you do, we will take care of your property the same way we did this time."
Karen H.
Apr 2022
Mold Remediation, Mold Testing
After discovering moisture in my basement wall and a musty smell, I proceeded to take steps for waterproofing. First step mold testing. My test came back positive for mold, so made a call and the first company gave me a ridiculous quote without even looking at my basement. Next call was to Cat Recovery. I'm so glad I called them because the entire experience was brilliant. Mark came right out and gave me so much helpful information and put my mind at ease. They did an outstanding job! The basement smells and looks so much better. Thank you CAT Recovery Services!
Response from CAT Recovery Services, Inc
"Thank You very much for taking time out of your day to complete this review! I cannot tell you how much we appreciate your trust in allowing Cat Recovery Services to help you."
Charles F.
Apr 2022
Biohazard Remediation
Unfortunately I had to call at 1:00 am. They took all my information and handled everything for me in a difficult time. Everyone I spoke with were very professional and after it was all done they reached out to make sure I was doing well after my mothers passing. If I ever have another need for their services I would call them again. They were and are the best in their business.
Response from CAT Recovery Services, Inc
"First of all, our entire team is extremely sorry in regards to your situation. I hope Cat Recovery Services exceeded your expectations during this difficult time. I hope you don’t ever need our services again, but please do so if needed. Thank You Again!"
Jeffrey L.
Mar 2022
Mold Remediation, Mold Testing
Incredibly honest guys. Another company tried to sell us on thousands of dollars of "absolutely necessary and urgent mold remediation" but as soon as Mark looked at the allegedly problematic areas he said that was ridiculous. After inspecting it better, he told us that he'd be embarrassed to even give a quote for clean up because nothing was necessary that we couldn't easily handle ourselves with a few bucks worth of cleaning supplies. So while I can't speak to their actual work, and I hope we never need to use their services in the future, they will absolutely be our first call if we do.
Response from CAT Recovery Services, Inc
"Thank You for the great comments. It is a shame how dishonest this country has gotten especially with price gouging. Cat Recovery Services will never stoop to that level. Our entire company really appreciates your trust in our small, family owned company."
Ginene V.
Mar 2022
Mold Remediation, Mold Testing + 4 more
CAT Recovery Services did a great job making sure my furniture was packed well and stored probably in the pod. They also covered items with plastic to minimize the dust from removing the wood and tile flooring. They were very professional.
Response from CAT Recovery Services, Inc
"Thank You for the great comments [Member Name Removed]. Cat Recovery Services will always strive for perfection on these difficult jobs. Thank You again for trusting us to complete this work."
Keisha S.
Oct 2021
Mold Remediation, Mold Testing
I put in a request for mold removal late Friday night. I received a call first thing Sat morning. Not only was my issue resolved, but they also taught me what to look for, and how to prevent future issues with mold. They educated me on things that mold grows on, how to determine if it's mold etc. The customer service was so helpful and they were so patient with me. I’m a first-time home buyer and I was nervous about cost and damage. Not only did they follow the job through, but they also contacted me to see if I wanted someone to come back and recheck the work after everything was dried. I will use them for all future house issues that they cover. Good help is hard to find and people that do their job well are even harder to find. Thank you CAT Recovery Services. Your number is officially locked in. I will also recommend your services to anyone who has issues. I am so relieved that I can sleep better tonight.
Response from CAT Recovery Services, Inc
"Thank You Ms. [Member Name Removed] for the kind words. We will always try to help our customers if possible. I hope your problem is taken care of, but if not you know you can call us anytime."
Blaise C.
Sep 2021
Home inspection
Had a suspected mold problem and was directed be Angies list to CAT Recovery it was one of the companies that came up. After putting in my info I was contacted by Alan and told him my concerns he listened thoroughly and indicated he would send his partner Mark out to do an inspection at no cost. Mark showed up the next day and spent over an hour and half thoroughly inspecting my house and my potential issues , he also took time to address additional concerns not related to my initial inquiry. He explained that the problem I had could be addressed by me and directed me on what I need to do to remedy it and it was not severe regarding the mold. It was shocking and surprising in this day and age to find such an honest and through people. In the course of his visit he explained that they don’t do just mold but many things construction related as well as air duct cleaning and basically anything to do with home repair and restoration even structural issues. I told Mark I would be hiring them in the near future to address some of the issues we had discussed that I do need pros for and kidded how do you guys make money almost 2 hours spent with me and no bill ? I highly recommend CAT Recovery to anyone who appreciates honest and professional people with great knowledge Alan and Mark are great guys and run a first class operation! Blaise Cancro Hiram Ga
Response from CAT Recovery Services, Inc
"Thank You for the kind words Mr. Aancho. Cat Recovery Services will always strive to do our best for every one of our customers. Thank You for allowing us to help with your concerns."
Sandy B.
Sep 2021
Mold Remediation, Mold Testing + 1 more
I was extremely happy with all the work that was done by this company. They replaced what was damaged they painted, the flooring was redone everything was done exactly the way it needed to be. I would definitely recommend them and hire them again
Response from CAT Recovery Services, Inc
"Thank You Ms. [Member Name Removed] for allowing Cat Recovery to help you!"
Craig W.
Sep 2021
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Great company. I called and they were there within a couple hours and had the work done and cleaned up quickly. Very friendly guys. They dealt with my insurance directly which made it very easy for me.
Carolyn L.
Aug 2021
Mold Remediation, Mold Testing
Started on time, cleaned up after, the only thing left behind was a job well done!
Response from CAT Recovery Services, Inc
"Thank You Ms. [Member Name Removed] for allowing Cat Recovery Services to work for you. We cannot tell you how much we appreciate your trust in our company."
Dorathy P.
Jul 2021
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
I am very thankful to CAT Recovery for the work they did in our home. They were very professional, timely and courteous. They did a great job inrepairing our home. They provided everything needed to get our house in a liveable condition again. I would refer them to anyone who may need their services. Thank you again CAT Recovery for your help!
Response from CAT Recovery Services, Inc
"Thank You Mrs. [Member Name Removed]! You and your husband were a pleasure to work for. Thank You for allowing Cat Recovery Services to help you."
John T.
Jul 2021
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Excellent company to work with. Very quick to respond to issues. Have used them many times for my commercial properties.
Response from CAT Recovery Services, Inc
"Thank You [Member Name Removed]! Thank You for allowing Cat Recovery Services to help you anytime you have a problem."
Jim F.
Jul 2021
General Remodeling
Windows were ready earlier than expected and installed in a timely manner. Work crew was very professional and hard working. Clean up was also done well.
Response from CAT Recovery Services, Inc
"Thank You Mr. [Member Name Removed]! Thank You for allowing Cat Recovery Services to help you with your window replacement."
Brooke L.
Mar 2017
Mold Remediation, Mold Testing
We didn't have mold. It's another issue. Pointed out some other problems for us though.
DuboisGrant E.
Jan 2017
Mold Remediation, Mold Testing
Technician did well but I had to call in order to get a written report on findings.
DuboisGrant E.
Jul 2016
Home inspection
This was a $125 big deal purchase and it was fine. There was no remediation, only an inspection. To improve they could have provided a quicker follow up with a written report. I think the pricing was fair and under scale. They were good on professionalism. I had good rapport with the guy who came out. He was explaining what he was looking for.
Fred M.
May 2016
Mold Remediation, Mold Testing + 5 more
I met the owners of the company upon my return home from a business trip. My wife chose CAT Services, at 3:30 AM, based solely upon the reviews she read! The business owners shared with me next steps and they were very sensitive to the fact that it was the week of the Christmas holiday. We asked them to begin work right away; which they did. We loved the clean up crew; mature, knowleadgeable and responsible team of gents that were very kind to my wife. We trusted the entire team COMPLETELY AND LEFT THEM WITH A KEY TO ENTER THE HOME WHILE WE WERE NOT PRESENT DURING THE DAY. No issues at all!
Before any work was done, the CAT team was keen to make us aware of proposed work schedules and they were always responsive to any requests we made of them. However, the craftsmanship of the work crews was tremendous; tile, sheet rock, hard wood floors and the painters were unbelievable; not a drop of paint on the floors/carpets and they used high quality paints. Place looks terrific!
When the work was near completion, I expected a lag in the final work efforts getting completed. I judged incorrectly.... as busy as the CAT Services team is, they made sure to stay on the job until completion and I was totally satisfied. They did a number of walk through inspections prior to our official close out / end of job.
If something of this nature comes up yet again in my future, I would only consider CAT Services. That is how strongly I feel about the work ethic and integrity of the owners and their team of works but for the end results of all their work. I bought a John Wieland model home some fourteen years ago. It never looked as good when I moved in as my home looks today! I hope I don't require CAT Services ever again ... but if I do, I will only on them to help me with my home recovery work efforts.
Sincerely,
Fred Merkel
Before any work was done, the CAT team was keen to make us aware of proposed work schedules and they were always responsive to any requests we made of them. However, the craftsmanship of the work crews was tremendous; tile, sheet rock, hard wood floors and the painters were unbelievable; not a drop of paint on the floors/carpets and they used high quality paints. Place looks terrific!
When the work was near completion, I expected a lag in the final work efforts getting completed. I judged incorrectly.... as busy as the CAT Services team is, they made sure to stay on the job until completion and I was totally satisfied. They did a number of walk through inspections prior to our official close out / end of job.
If something of this nature comes up yet again in my future, I would only consider CAT Services. That is how strongly I feel about the work ethic and integrity of the owners and their team of works but for the end results of all their work. I bought a John Wieland model home some fourteen years ago. It never looked as good when I moved in as my home looks today! I hope I don't require CAT Services ever again ... but if I do, I will only on them to help me with my home recovery work efforts.
Sincerely,
Fred Merkel
Response from CAT Recovery Services, Inc
"Thank You very much for the Fantastic review! Cat Recovery Services really enjoyed working hard for you and your wife, as you were a A+++ customer."
Ryan B.
May 2016
Mold Remediation, Mold Testing
unknown
Response from CAT Recovery Services, Inc
"Thank You for the great review! I hope you never have another issue, but please contact us if you do. We also handle Water, Fire, Smoke, Storm & Bio damages. Thanks!"
Tanya R.
Feb 2016
Mold Remediation, Mold Testing + 3 more
unknown
Response from CAT Recovery Services, Inc
"Thank You for the great review! I hope you never have another issue, but please contact us if you do. We also handle Water, Fire, Smoke, Storm & Bio damages. I do see that you have Cat rated as a B for punctuality. Please let us know if a appointment was missed, or response to your request for a inspection was delayed. This will help Cat to be better in this area. Thank You again!"
Sabine B.
Aug 2015
Mold Remediation, Mold Testing + 3 more
Crew came the very next day after calling them. They were punctual, friendly and very professional. Would definitely hire them again anytime.
Response from CAT Recovery Services, Inc
"Thank You for the review! We enjoyed working with you also. I did notice a B rating on price, but we did agree with the Insurance Company on all of the figures. We were pleased that we were able to help with the Insurance Company with any of the coverage questions on your claim, to minimize your out of pocket expense. We also tried to help you with the Recon numbers, even though we didn't complete those repairs. Thank You again for your excellent review. I hope and pray that you never have another problem of this magnitude, but please don't hesitate to contact Cat Recovery Services again."
Diane M.
Jul 2015
Mold Remediation, Mold Testing
The gentlemen was very nice. He explained that I didn't have mold and that everything was fine.
Response from CAT Recovery Services, Inc
"[Members Name], Thank you for giving us the opportunity to take a look at your house. If you need anything don't hesitate to contact us. We are here to help anyway we can! Thank You for the great review! We also handle Water, Fire, Smoke, Storm & Bio damages. Thank You again!"
Andrew S.
Apr 2015
Mold Remediation, Mold Testing + 3 more
Everything went great, they did first class work.
Response from CAT Recovery Services, Inc
"(Removed members personal information) Thank you for trusting us with your job, we are glad to help you anyway we can. Our goal is to get you in a safe enviroment, save you money and back to your normal way of living. Thanks again!"
George C.
Jul 2014
Mold Remediation, Mold Testing + 3 more
Responded immediately upon my call. Diligently worked in getting the water and water damage cleaned up. Great Follow-up and attention to details. Respectful and hard working crew and managers. Could not have done any more ready - or eager - to help my out of my mess. Made me terrifically happy. Men of their word and great communication skills - kept me informed. Good ol' Customer Service!!! Like you don't see much of anymore.
Response from CAT Recovery Services, Inc
"(Removed members personal information) Thank you for trusting us with your job, we are glad to help you anyway we can. We strive to get you in a safe environment, save you money and back to your normal way of living. Thanks again for trusting us! Please keep Cat Recovery Services in mind if you, or any of your friends need help with any Water, Smoke, Fire, Storm, Mold or Bio damages. Again, we sincerely appreciate the opportunity to work for you."
Deborah T.
Nov 2013
Mold Remediation, Mold Testing
They did an excellent job. Kept in touch throughout the process to keep me updated. They were able to save furniture that was handed down from family members. They even staged the furniture when they were done! I could not be happier with this company and highly recommend them. Mark Logan is friendly and professional and responded to every question I had.
Response from CAT Recovery Services, Inc
"[Member Name Removed], Thank you for trusting us with your job, we are glad to help you anyway we can. Our goal is to get you in a safe enviroment, save you money and back to your normal way of living. We appreciate all of your kind words. Thanks again!"
Licensing
Bonded
Insured
Licensed*
Trade License Number
RLC1001278
Trade License Locale
Georgia
Trade License Authority
State of Georgia
Trade License Expiration
06/29/2016
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
CAT Recovery Services, Inc is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
CAT Recovery Services, Inc accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, CAT Recovery Services, Inc does not offer free project estimates.
Yes, CAT Recovery Services, Inc offers eco-friendly accreditations.
Yes, CAT Recovery Services, Inc offers a 10% senior discount.
Yes, CAT Recovery Services, Inc offers emergency services.
Yes, CAT Recovery Services, Inc offers warranties.
CAT Recovery Services, Inc offers the following services: Residential & commercial water extraction, dehumidification, mold remediation testing, smoke and fire remediation, board ups and tarps, pack outs and storage, content cleaning, kitchen and bathrooms, biohazard clean-up, natural disasters, asbestos removal, demolition, tornadoes, board ups and storm damage, insurance repairs, mildew testing and remediation, landscaping, haul-off debris & maintenance tree removal.
Cat Recovery Services covers all of the Metro Atlanta area including Douglas, Paulding, Bartow & Cherokee Counties.
Cat Recovery Services has to be contacted and given permission by the owner of the property to complete an inspection and evaluation of any damage.