Never called back

Very good. They were excellent.

They did good in everything, guy knew what he was doing and he came on time he was efficient and I was very happy with the work that he did

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I live in an old 70's ranch and the quality of their work will keep me going back for all my plumbing needs. Always on time and professional.

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Very professional and very knowledgeable.

Two men appeared.  They were in my home for about an hour and removed a seized shower handle and replaced a shower cartridge and handle, and the flapper and valve in my toilet bowl.  The toilet bowl fix I have done before, and the only reason I had them do it is because I was most concerned about the leaks in my shower and backyard and I figured I'd have them do that while they were there doing something more important.  However, I do not think that the cost of $208 plus a  $12  trip charge was warranted for replacing the flapper and valve in the toilet bowl and the shower cartridge.  (I also spent $139 in material)
Keep Smiling is transparent about the cost of them coming out no matter what service they are providing.  I have no problem with that.  However, I do not honestly feel that while they were in my home they were not diligent in finding the problem to my leaks. I could have lived with the shower handle problem and I could have fixed the flapper/valve problem myself, my real problem was the leaks in the shower that was coming down to the first floor and the leak out of my spigot in the backyard. Based on what they wrote on my receipt, "Checked out rear spigot for freeze break; house on slab, cutoff to outside spigot under kitchen cabinet, pipes dives back into floor of cabinet.  Needs siding removed to access piping rom exterior."  From my understanding they do not remove siding.  I found that incredulous.  So my understanding was that I would have to find someone else to remove the siding or do it myself in order for them to inspect the pipes from the outside.  I did tell them I was doing a kitchen remodel and they said that when the cabinet is removed that it be looked at from the inside.  But what if the leak was on the outside and all that was needed was to remove the siding!  In addition, I later found out that the leak from my shower did not come from the shower door, as they stated on my receipt, but from a busted pipe behind the wall.  The contractor working on my home renovation found that.  He cut a hole in the bathroom wall from the toilet room side which shares a wall with the shower, and he cut a hole in the ceiling from the first floor to find it.  I would not have mind if Keep Smiling had done that as well, but I was not given the option.
In conclusion, they are nice and professional when on the job site.  However, the price per hour could be better spent.

I had contacted a plumber I had used before and was given a flat rate. I contacted Keep Smiling Plumbing off of Angie's list. They accommodated my schedule, made the repair and saved me over $100 from the quote I had received from my "former" plumbers. Great job. Very professional and clean.

From what other workmen said, and from what we saw, we assumed we'd have to rip up the floor or wall to get at the leak upstairs. The great people from Keep Smiling figured a way to fix it in place without having to tear up anything, much cheaper than the way most people would have repaired it. That was a week ago; it hasn't leaked since!  They also did two other small jobs while they were here, all for about what some local ripoff plumbers would have charged just for a service call.

The plumber we used before doesn't service the area we recently moved to. They recommended Keep Smiling Plumbing and assured me that I would be very pleased with the service. They were right! Keep Smiling is awesome. Beverly was knowledgeable and pleasant, and just plain fun to talk with. She got our appointment set up, working around our busy schedules.
Adria and Will showed up on time, evaluated everything I asked them to look at, and got my washing machine connections fixed so I can do laundry.  They also gave us recommendations and estimates on work we would like to have done later. Professional. Courteous. Knowledgeable. We have found our plumber for life! Highly recommend.

It went flawlessly as always!  The bathroom vanity's supply lines were re-positioned so the new vanity sits flush to the wall.  As well, the shower no longer drips after being turned off.  This is the second time I've used this company and I would use them again.  I highly recommend them.

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I have used this company before. Friendly, professional, quick to respond

Everything went perfectly! The information that the company prior to installation in changed in water heater (as of 4-15) was extremely helpful! They are very knowledgeable about their products and services.

It went very well.  Josh arrived on time with all the tools and the toilet and faucets.
He was professional, friendly and thorough.
All plumbing in the house was checked over.
He made sure all was in working order and had no issues
After he left, we noticed a slight drip in the shower.  We called the office and they immediately called him
He returned within 10 minutes to look at the drip and fix the issue
Very happy with the service 
Very happy with the products (toilet, faucets and shower head and handles)

unknown

These people are reliable and competent, but the woman who took the call was annoying.  She gave me the feeling they were gouging me, and were proud of it.

They are highly knowledgable, family owned, and have excellent customer service. They are very dependable and trustworthy.

We here using way to much water.  They were timely, knowledgeable and fixed several problems.  Have used in the past to replace two toilets and got the same service then.  Highly recommend.

I was thrilled! The plumber was so informative and did onl what was really needed

See above.