Get matched with top carpet stretching pros in Jackson, GA

"Lee was very polite and professional. I knew the vent needed cleaning, but I was shocked at what they were able to extract in the cleaning process."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"Southern Specialty Contractor LLC, gave me an estimate on my property to install a roof and I agreed to move forward after all parties agreed to a price. I informed the representative Manny that we were on a strict budget and could only afford what we were quoted. He did a complete assessment of the roof and said he thought we would be fine with the price quoted and did not anticipate any additional problems based on his knowledge and expertise. My husband and I decided to move forward because he seemed to be an honest person. We paid half of the invoice and the other half was due at completion. We never got a phone call, text or email stating that they found any additional problems. Unfortunately, when the job was completed they sent an invoice with an additional $1995. I called and told them they made a mistake on the invoice and I was told that they found some additional issues and addressed them without my permission. I have never in my life heard of a company making additional repairs to a property without discussing it with the homeowner. I believe this is a scam. They submitted a lower bid to get the job and inflated it after the work was completed. This man had the nerve to file suit against me for repairs that I didn't approve. I have a feeling that this is how they do business. That is very unprofessional to inflate a price without discussing it with the customer. I will definitely see him in court. Please shop around before you do business with this company. I REFUSE to allow him to scam me. I wish I could give zero stars. He was paid in Full for the services provided."

"Technician was extremely knowledgeable and customer service oriented!"

"These people were a dream to deal with. We had a broken pipe that flooded the downstairs. Then had to have the ceiling and floor removed and asbestos abatement done. This left a 2" dip in the floor between rooms. No one even wanted to quote on fixing it. Thankfully I found Amy and Rusty and Mickie. They figured out how to fix the problem, made needed and useful suggestions regarding products, came when they said and completed the project. They replaced ceiling and subfloors, installed vinyl tile and carpet, repaired drywall, painted walls and trim, and finished on schedule. A great experience that I would recommend without hesitation."

"OK - not really what I was expecting. That is my issue, I guess."

"Very good! They were professional and friendly."