Ace Hardware Home Services logoApproved Pro
Approved Pro

Ace Hardware Home Services

Plumbing, Water Heater Service, Drain Cleaning,

About us

Backed by the name you know and trust, Ace Hardware Home Services delivers expert plumbing, heating, and cooling solutions throughout Atlanta and North Georgia. We’re proud to be 'bringing helpful to the home' with our Red Bow Promise: quality craftsmanship you can see, friendly service you can experience, and a pledge you can trust—your satisfaction is guaranteed, or we’ll make it right. Whether you need a water heater replacement, drain cleaning, leak repair, toilet or faucet installation, or help with a major plumbing issue, you can count on us for the same reliable, professional service your find at your local Ace Hardware store. Contact us today—we’re here to help!

Business highlights

Emergency services offered
24 years of experience

Services we offer

Tankless water heaters , water heaters , blue poly repair , toilet repair , drain cleaning , all plumbing repairs

Services we don't offer

Septic

Amenities

Emergency Services

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Reviews
4.378 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
4%
3
3%
2
1%
1
15%

Filter reviews by service

Showing 26-50 of 78 reviews
Pouncey G.
Mar 2022
5.0
Plumbing
Yes, I recommend this pro
Austin was GREAT - young man was knowledgeable, honest and straight forward ?

Alton B.
Feb 2022
5.0
Plumbing
Yes, I recommend this pro
Cody did a wonderful job on the line leak. He was knowledgeable on current plumbing supplies and sealing methods. His attitude was very good, and he performed the work in a timely manner. I would use this company again.

Todd T.
Feb 2022
5.0
Plumbing
Yes, I recommend this pro
$490
Everything went well and Ashton did a excellent job.

Andrew L.
Feb 2022
5.0
Plumbing
Yes, I recommend this pro
$350
Went very well, they spotted the issue and fixed it and the quality was superb

Janessa D.
Feb 2022
5.0
Water Heater Service
Yes, I recommend this pro
Went well, will hire again

Veronica A.
Jan 2022
5.0
Water Heater Service
Yes, I recommend this pro
$3,000
My water heater was replaces, Scott replace a part in my showerhead in the master bath he also unclog a toilet .I have not seen great service like this in years. Most company now day’s don’t give good customer service.. most companies just want the money but won’t provide that service well. Senior plumber technician Scott, was very respectful explain every detail of the job to me check everything after, very polite I cannot say enough about him like I said. He represents his company well… Great job Scott thank you so much

Gail S.
Jan 2022
5.0
Plumbing, Water Heater Service
Yes, I recommend this pro
Brenden was great. He got most everything done in one trip.

Stephen O.
Jan 2022
5.0
Drain Cleaning
Yes, I recommend this pro
$1,200
Employee showed up on time and did a fantastic job.

Billy S.
Jan 2022
5.0
Plumbing
Yes, I recommend this pro
Repair inside of the toilet, stop water from running inside

Sandy D.
Dec 2021
5.0
Plumbing
Yes, I recommend this pro
Prompt, professional service

Mandy C.
Dec 2021
5.0
Plumbing
Yes, I recommend this pro
Everything went great.. very fast very prompt service, very professional employees

Emily C.
Dec 2021
5.0
Plumbing
Yes, I recommend this pro
$300
I would recommend Atotal plumbing to anyone that needs the job done correctly the first time! They are quick, easy and affordable to work with.

Scott H.
Oct 2021
1.0
Heating and Air Conditioning Service
$475
A-TOTAL RIPOFF!! WARNING: This company is dishonest and will gouge you! I called multiple plumbers because I needed to repair a backup in a rental house and selected this company because they said they would be there faster than the others, and then they showed up late and ripped me off. The job was a standard backup in the main requiring a snake with easy access to the pipe. Doing a search online, the job costs an average of $228 to get a drain snaked professionally. That price can land anywhere between $145 and $334 depending on the simplicity or severity of the issue. This company charged me $475 for this job. $475!!!! No trip charge credited back, no fair and honest price for a simple job. They tried this sort of good, better, best type of pricing and this was their “just get it done price". They initially quoted me over $1100 with a bunch of stuff I did not need and then a second quote at around $800 including running a camera, which was also not needed. They ripped me off and they will rip you off too!

Traci C.
Sep 2021
5.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
$6,800
Fast and friendly service!!! They fixed some old water pipes in our yard. Would recommend them to anyone. ?

Kimberly B.
Sep 2021
5.0
Plumbing
Yes, I recommend this pro
Joe was absolutely wonderful! He explained the entire process with us as he went, and was able to get everything done same day. Will definitely call and ask for Joe for any of my future plumbing needs!

Errol W.
Sep 2021
5.0
Plumbing
Yes, I recommend this pro
Excellent job

Kirstie R.
Sep 2021
5.0
Water Heater Service
Yes, I recommend this pro
Excellent customer service from the beginning to the end. The tech was very thorough in explaining the whole process along with how long the repair would take. I will DEFINITELY be calling them back. ATotal Plumbing is by far the best company that I have ever done business with!!! 5 Stars is not enough ⭐⭐⭐⭐⭐

Kimberley O.
Sep 2021
1.0
Plumbing
$40
I needed help determining if it was a plumbing issue or appliance issue. Daniel was quick to respond and worked me in quickly. Which I appreciated. However, he pulled my fridge out to check the water line leak found the problem said it was nothing he could do. Left me with a puddle of water in the floor and didn’t move my fridge back. Was very quick to leave yet had time to slap a progressive plumbing sticker on the side of my hot water heater which I’m not sure why he even looked at it. And still charged me for like the 5 min. He was there. Beware if you are a single female. I was left in a tizzy and confused and actually called Daniel back to let him know I wasn’t happy. He apologized offered to come back and help move the fridge but i told him no thanks. Maybe he was having a bad day but he sure didn’t Win any bonus points with me. Doesn’t go above and beyond. Will never recommend or use again.
Response from Ace Hardware Home Services
"I cannot find you in our system , could you confirm that it was us or call me at 770-507-5424 Thank you Richard"

Amy B.
Feb 2021
1.0
Plumbing
$49
We had them come over to check a dripping faucet. He insisted on checking our water heater, and then came to show me a bucket of dirty water saying "this is what you're showering in--you need a new water heater." I said no thanks. Then he quoted an outrageous price of over $600 to fix the faucet even if it turned out to just need a new washer. Their standard proposal screen says "best, better, good" where the best category included a new water heater, and the better included some kind of insurance on the work performed. These folks are dishonest and take advantage of people. We did not hire them. They charged $49 for the trip.

Pat B.
Aug 2020
1.0
Plumbing
AWFUL! they charged $49.00 to show up then gave me a crazy RIP OFF price of 450.00 and that was after a so called 50.00 discount! I had already found the leak and dug out around the pipe all they had to do was cut a plastic pipe and install shark teeth fittings a 30 minute job I know because I fixed it myself with $40.00 in parts from home depot and about 30 minutes of time and I am not a PLUMBER!!! Good God give me a break! this is called Larceny. I rate them Less than 0
Response from Ace Hardware Home Services
": Thank you for the review. I won’t apologize for our price as it was fair and justified for the scope of work . Our technician also said you cussed and talked to him in a inappropriate manner , it made him feel very uncomfortable."

Thomas J.
Jul 2020
5.0
Plumbing
Yes, I recommend this pro
$860
Excellent experience
Response from Ace Hardware Home Services
"We really appreciate you taking the time to review us , if you ever need us please call us at 770-507-5424 Thank you"

Kenneth W.
Jun 2020
5.0
Plumbing, Heating and Air Conditioning Service
Yes, I recommend this pro
$551
Allen and Andrew were very professional at the job they performed. I will always ask for A-Total Plumbing to repair any of my water problems if they occur. A-Total is the best. The job was done quickly and proficiently. The the two men performed the task did a fabulous job. Very professional.
Response from Ace Hardware Home Services
"Thank you for taking the time out of your busy day to leave us a review. We appreciate your trust in us to work in your home ."

Frank D.
Apr 2020
5.0
Plumbing
Yes, I recommend this pro
They were on-time, did a good job and were pleasant to work with.
Response from Ace Hardware Home Services
"Thank you for taking the time out of your busy day to leave us a review . We appreciate you !"

Victor R.
Jan 2020
5.0
Plumbing
Yes, I recommend this pro
They were very good to work with. They came out the same day.

Stephanie D.
Nov 2019
5.0
Plumbing
Yes, I recommend this pro
$400
Easy experience! The plumber, Jason, was fast and easy to work with. He arrived on time (even though traffic getting to my place was crazy), explained what he needed to do, gave me a fair price, and did his work. I'm very pleased with my service!
Showing 26-50 of 78

Licensing

Bonded

Insured

Licensed*

Trade License Number

MP209933

Trade License Locale

Georgia

Trade License Authority

Georgia Construction Industry Licensing Board

Trade License Expiration

11/30/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Ace Hardware Home Services is currently rated 4.3 overall out of 5.

Monday: 12:00 AM - 12:00 AM Tuesday: 12:00 AM - 12:00 AM Wednesday: 12:00 AM - 12:00 AM Thursday: 12:00 AM - 12:00 AM Friday: 12:00 AM - 12:00 AM Saturday: 12:00 AM - 12:00 AM Sunday: 12:00 AM - 12:00 AM

Ace Hardware Home Services accepts the following forms of payment: Financing Available, Check, CreditCard

No, Ace Hardware Home Services does not offer free project estimates.

No, Ace Hardware Home Services does not offer eco-friendly accreditations.

No, Ace Hardware Home Services does not offer a senior discount.

Yes, Ace Hardware Home Services offers emergency services.

Yes, Ace Hardware Home Services offers warranties.

Ace Hardware Home Services offers the following services: Tankless water heaters , water heaters , blue poly repair , toilet repair , drain cleaning , all plumbing repairs

Septic