
About us
Backed by the name you know and trust, Ace Hardware Home Services delivers expert plumbing, heating, and cooling solutions throughout Atlanta and North Georgia. We’re proud to be 'bringing helpful to the home' with our Red Bow Promise: quality craftsmanship you can see, friendly service you can experience, and a pledge you can trust—your satisfaction is guaranteed, or we’ll make it right. Whether you need a water heater replacement, drain cleaning, leak repair, toilet or faucet installation, or help with a major plumbing issue, you can count on us for the same reliable, professional service your find at your local Ace Hardware store. Contact us today—we’re here to help!
Business highlights
Services we offer
Tankless water heaters , water heaters , blue poly repair , toilet repair , drain cleaning , all plumbing repairs
Services we don't offer
Septic
Amenities
Emergency Services
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
- 6
Assorted photos uploaded by Ace Hardware Home Services
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
77% | ||
4% | ||
3% | ||
1% | ||
15% |
Filter reviews by service
"Thank you for taking the time to review our company. If you ever need anything let us know ."
"So sorry you had a bad experience. Please reach out to the office at 770-507-5424 And ask for Richard"
Additionally, the plumber came to our garage entry door instead of the front door and smelled of cigarette smoke every time he entered my property.
On the initial visit we also had him look at our hot water heater which he said needed immediate replacing. We had another plumber come out for a second opinion (before spending $1800!) and the next plumber said that there were no issues at all that needed addressing and a new one was not needed.
"We never responded to call , because warranty company canceled call that night . We would ask that this review be moved as your frustration is not with us but the warranty company . Thanks"
Dishonest company. Technician admitted ensuing damage was a result of their shoddy work the first time around. 5 other outside professionals, both plumbers and insurance adjusters, confirmed the source of a water leak (into our foundation wall) was a result of A-Total's original work. But the owner thinks it's a separate issue, which is obviously a lie because he doesn't want to pay for the repair work.
Outside professionals also confirmed A-Total overcharged us by $1000 on the original work.
Avoid this company at all costs -- I am making it my mission to inform all potential customers.
"I am willing to discuss your problem if you want to give me a call at 678-410-5955 thank you"
I will use them again. They were very knowledgeable. They have good customer service. They were very prompt and responsive.
When the warranty company called them later that day to tell them that the pilot went out minutes after he left, they refused to come back because I was "rude" to him. Evidently telling him he didn't do his job was rude nut it was a truthful fact We now had to wait through the Christmas Day and weekend to get another company out. It has been over 2 weeks with a broken hot water heater.
"[Member's name removed] , are you sure it was us who serviced your home as I can find no record of your address in our computer. please call me at 678-410-5955 Richard"
"We sent a second technician out to address your concerns , and we under the impression that you were happy with the repair . The homewarranty company only covers to rough finish. I apologize if we did not meet your expectations."
Licensing
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