Very trustworthy and quick to respond. I will definitely call Home Pools for future needs. Various leaks were fixed on the pool equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Dena H.
03/2016
5.0
He was very quick to respond to my request and accommodated the fact that time was of the essence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
James S.
03/2016
5.0
Marshall came quickly. He identified the problem and fixed it within an hour
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$135
James P.
02/2016
5.0
Marshall is very reliable and honest. I will call him and Home Pools on all future spa repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
Merrill F.
01/2016
5.0
Fast, Courteous service. Job completed and muliti leaks were fixed.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Tina C.
11/2015
5.0
I'm very happy with my repair need experience. Marshall told me up front what to expect and he did a great job. I definitely have told my friends and will call him again if anything goes wrong. Very professional and reliable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,100
Steven P.
10/2015
5.0
He came right out and fixed the issue with my pool heater in 30 min for only the quoted service charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Edward P.
10/2015
5.0
Honest and knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$85
Judy C.
09/2015
5.0
Our pool heater went out right when we were expecting company & when we relayed this to Marshall he was quick to respond & fix the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Randy B.
09/2015
5.0
He came out the same day, was thorough and took his time to make sure things were functioning properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Thomas S.
09/2015
5.0
George was great. Prompt. Explained everything. Ordered the part and came back to install it when it was in. Will use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
adelaide m.
09/2015
5.0
Marshall took the time to evaluate a correct the hot tub issue. This was actually moving a hot tub in small space so positioned to open the cover, amazing he did it all alone. I had been told that I would need a lot of man power to do this job and he did the job alone. Yes I would absolutely refer and hire again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim D.
08/2015
5.0
On time and very customer oriented.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara M.
08/2015
5.0
Oh my goodness, can't say enough great things about Marshall. My pool motor went out on a Friday and he was trying to help me out since I was so frantic. Came on a Saturday morning and had a new motor in in no time. 3 hours later the motor was not working. It was defective. Came back 1 hour later and installed another motor. This motor works perfect and you can't even hear it. This was the greatest customer service I have ever received in all my life. He even stated not to worry about my pool anymore and that he will always take care of me. (I am a woman). Will use this company forever. Thanks Marshall!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$449
JANET L.
08/2015
5.0
Very efficient and timely. Good person.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$715
Doug H.
08/2015
5.0
We recently purchased a house and the spa came with it. There is no documentation and the manufacturer is out of business. Marshall inspected the electrical, fixed the filter issues, changed fuses and got the antique working! He was very professional, very knowledgeable, and has reasonable rates
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Audrey B.
07/2015
5.0
Marshall helped us fully understand what needed to be done and why. He took the time to explain how additional things worked with the pool. He's a professional, very knowledgeable and cares about his work and customers. Excellent company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$738
thomas g.
06/2015
5.0
Did a great job. Would use him again
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John H.
05/2015
5.0
Excellent customer service, extremely knowledgeable and reasonable. Highly recommend Marshall and co,
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim M.
04/2015
5.0
Quick response with appointment , and arrived on time. Marshall was friendly and went right to work. Fixed my issues within about an hour. I would most definitely recommend this company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
BOB G.
03/2015
5.0
quick initial contact and evaluation and repair/replace 14 year old circuit board. attentive follow--up
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$1,100
Maryam M.
03/2015
4.0
Prompt, Did a good job.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Mark B.
02/2015
5.0
Marshall, squeezed me in, called 30 minutes ahead, arrived on time, diagnosed, drained tub, repaired, filled tub, confirmed fix in less than 2 hours. Straight shooter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bruce S.
02/2015
5.0
Very communicative. Came on time and fixed the problem at the price quoted. Great service and a nice guy.