Atlanta's Better Decks and Arbors

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We were very pleased with it in 2010. But every year since, we get more disappointed. After the first year, the railing started to have some issues. The next year it got worse. My husband tried to caulk and fix it but it has not really helped. I contacted Levi in 2012 but need heard back. I got busy and never followed up again until now when the shift has gotten to be more noticeable. The reinforcements were not enough and deck has started to slope more than it should. That is what is caused the railing issues and now the tile covered floor is having issues.
We really like Levi and in 2012 wanted him to fix the deck but give him more business with additional enhancements/expansion. Now, we just want him to stand by his quality guarantee and fix the problem with the sloping.

It was really expensive. The guy who came out was very professional and he had a huge portfolio. I liked that they had a lot of experience in doing decks. If the price was right I would definitely have gone with them. I just found someone cheaper.

I emailed Levi when messages left on his cell were not answered. I was sure I must have done something to upset him, because the service he provided at the time the deck was being built was superb. I could not imagine ANYONE not at least responding, so I figured I must have done something I was unaware of to upset him. of course, that is still not a reason not to return a call or email, however. He never responded to the email nor calls. Then I saw on Angie's list that ABDand A rec'd an F from a customer because of lack of returning messages by another reviewer who left calls for a follow up problem and realized, if this was done to another customer, it must not be just something I did to offend him. I decided to place an entry on Angie's list in case someone else is wanting to use this company. Great during the build. Bad on follow up afterwards.

Note: I noticed the flashing issue about 1 year after the porch was built. I called several times but then got distracted by my father's illness and death over the course of another year, which is why my most recent correspondence has been in Jan 2014.

My experience with them went pretty good. They were pretty honest and reasonable guys. I didn't have the work done as it was a little bit more than I could afford. The estimate amount was about $19000.

Not recommended. The overall construction process went very well - good crew, very rapid process - completed on time. Several minor design flaws, but that's fine and probably to be expected. We score the firm very low on responsiveness in resolving the design issues, particularly a nasty irrigation issue that resulted from a problem with how the roof was constructed. Basically, a portion of the new roof does not flow into a gutter, creating a real mess of the backyard. ABDand A would not resolve the issue.

Even though they were not able to do what I needed done because that was not within the scope of their business, they were able to provide me with someone else to contact. The deck was falling into the sinkhole and they told us what type of person we needed to contact to be able to help us resolve our issue.

I really like Atlanta's Better Decks and Arbors, they're very good it's just that the price that they gave me was very high so I didn't pursue on using their service.

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They responded fast, but it took them about two or three weeks to come back with the estimate. So, I was not happy with that, and when they came back, they did not estimate it all the way that I had asked them too in the first place.

Levi Beckman came out to give an estimate to have our old deck removed and a new one built. He was prompt, very pleasant, and seemed knowledgeable. He listened to what I wanted, and made some suggestions about the design and materials. He also inspected the support structure under our old deck and told me exactly what would need to be done to meet current code and safety standards. His emailed estimate was quick and thorough. It outlined what materials would be used, pricing for different options of wood, and a payment schedule. We have not started the project yet, but hope to do so soon.

They came and gave a very good presentation but I decided to not do that project for financial reason at this time. Nothing to do with the company.
They were very professional. I was happy with that they showed me.

It didn't go at all because they never responded to my two phone calls.

Everything so far has been great. The weather isn't cooperating but that is not their fault. They are doing a great job.

Levi and his crew did a fabulous job on our siding, porch and portico. The porch is gorgeous with flagstone flooring and a tongue and groove ceiling. They were professional, on time, efficient, courteous and did very high quality work. They were at our house working for several weeks and it all went quite smoothly. I wouldn't hesitate to recommend this company.

As soon as I recieved all the quotes it was an easy choice to go with Atlanta's Better Decks and Arbors. Levi was very responsive to my multitude of questions and during the quote process he offered up ideas for other things we could consider to make the whole project even more appealing. As we went through the quote process with various other compaines and as other suggestions were made we would go back to each of the others to get their quotes so we were comparing apples to apples. Levi always responded quickly to my questions. At the end of the quote process Levi came in near the bottom in terms of price but in terms of professionalism he was by far the most professional contractor we worked with. When we gave them the go ahead they were on site within less than a week and stated the job would take 2 1/2 to 3 weeks. They started on a Monday and two weeks and one day later they had completely finished the project even in spite of a couple of days of rain and we could not be more pleased with the outcome. We only had a couple of minor issues during the project and when they were brought to Levi's attention there was no questions asked he addressed them immediately and always to our satisfaction. Levi came out on the last day to do the final walk through and personally hauled off anything that was remaining on the job site. Our property was left just as clean as the day they started.

This is a very professional company and I would HIGHLY recommend them to anyone looking for a deck remodel or new construction. Levi provided a quote, pictures and everything we needed to gain HOA approval. They did what they said, did it within the timeline they quoted and didn't spring any surprises on us during the project. I cannot imagine what the other contractors would have done to please us any more to justify the much higher quotes we received from them. This is a great company to do business with.

They started on time and was able to quickly finish the job. The workmanship was excellent and they left the work site in better shape than when they started. I will not hesitate to use them again.

Went great. see above

I liked everything about working with them - they were friendly, made good suggestions, and were very professional.

Everything went fine.

Our deck has been transformed into a wonderful outdoor space. The price was very competitive and the extra advice we got on how to complete the project while gettting value for money was greatly appreciated. The quality of the workmanship is excellent - all the joinery is at the right angles with no gaps. The end result is a screened porch at the back of the house that looks like it has always been there. We were so pleased with the end result that we used the company to complete our basement. The same quality workmanship was evident in that process too. The whole process from concept to delivery was very easy and all the people who work for the company are a pleasure to work with. Everything was delivered as promised at a price that represents very good value for money. I cannot recommend Atlanta's Better Decks and Arbors enough!

Every thing went like clockwork and according to schedule. We were out of town for 1 week during the construction and were worried that when we returned something would be wrong, but everything was fine.

Overall the project went great. Levi and his crew worked diligently during some difficult weather conditions to complete the project. The quality of the materials he used and workmanship are excellent, and the end result really exceeded our expectations. We really enjoy the space and are looking forward to using it this summer. Levi was always very punctual when we had a set time to meet, even though he is a busy guy. He was very receptive to changes and ideas that developed during the project, and was flexible and fair when implementing the changes. The only issue we had for the entire project was a slight hiccup with the electrical contractor during some of the electric work, but Levi and his team informed us of the issues and worked around them. The electrician also left some construction trash around, which we cleaned up. We would definitely use Levi and his team again and recommend Better Decks and Arbors completely.

From the first call I placed to get a proposal through the final walk-through, Levi Beckman and his team exceeded our expectations. They were responsive and trustworthy. They did what they said they would do and did it very well. The quality of our porch and deck is apparent down to the small details. My wife and I had wanted this addition to our home but entered the process reluctantly, fearing it would be tough to manage. Levi and his team made it a pleasure and we find ourselves with a great addition to our home for our family. I will use Better Decks and Arbors again and fully recommend them to those in my community.