Plumbing Express logoApproved Pro
Approved Pro

Plumbing Express

Tankless Water Heater Installation,

About us

We have built our reputation for excellence repiping homes the Atlanta area. Call on us to locate and address your pipe problems. In addition to our whole home repipe services, Plumbing Express services our client's needs throughout their home by offering comprehensive home plumbing services including: water heater service and upgrade to Rinnai tankless and Rheem tank hot water systems. We will also take care of your clogged drains and broken sewer pipes.

Business highlights

Se habla espanol
Emergency services offered
24 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.558 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
14%
3
5%
2
2%
1
2%

Filter reviews by service

Showing 1-25 of 58 reviews
Gene S.
Sep 2023
5.0
Yes, I recommend this pro
$1,015,000
Due to pinholes in our 1980 home copper pipe system we needed a complete re-pipe done. Contracted with Plumbing Express. At 9 a.m. four of their specialists went to work with protecting our floors then got busy opening walls and removing the copper pipes. They were all friendly and professional and worked well together. By 6 p.m. we were back in business with all new cpvc piping and our home tidied back up. Our home has 3 bathrooms and the usual appliances and sinks and everything was working when they departed. Impressive! A couple days later their sheetrock guy came out and patched the walls and ceilings and matched the stippling perfectly in the ceiling. They delivered as advertised. I highly recommend Plumbing Express.

Mark B.
Jul 2020
5.0
Yes, I recommend this pro
I have used Plumbing Express on a couple of occasions, specifically Jose. The latest was to install a new kitchen sink and faucet. They do great work. Highly recommended.

Bill P.
Oct 2019
5.0
Tankless Water Heater Installation
Yes, I recommend this pro
Great customer service! Definitely would hire again if needed.

John C.
Jul 2019
5.0
Tankless Water Heater Installation
Yes, I recommend this pro
Plumbing Express did an outstanding job installing a tankless water heater in my home. I will definitely use them again for any of my plumbing needs.

We L.
May 2018
3.0
Yes, I recommend this pro
.

Johnny C.
Mar 2018
0.5
$100,000
We had them fix the filter cartridge beccause it went from cold to hot too quickly. They fixed it for $280, but put it on backwards - going from off to scalding hot. Despite repeated attempts over a few week period to get the original plumber to fix it, there was no response from that plumber. They sent another guy out. He put it on correctly, but in so doing, caused a leak, messing up our living room ceiling below. To fix the whole problem that THEY caused, they not only didn't refund the original $280, but charged us $550, a "$250 discount". In addition to this, they left us with broken sheet rock in our wall and part of our ceiling needs to be replaced - both of which will have to be painted. Oh, I almost forgot, we couldn't use our shower for weeks! I recognize that a simple problem became complicated and note that each of the plumbers were friendly, but Plumbing Express as a company should stand behind their work. They didn't, and we are left with an expensive mess to cleanup. UPDATE: The below is a lie. They never offered to refund the initial work - only the aforementioned "discount." Finicky schedule & negative attitude?? My wife and I work full time. Believe it or not - it's hard to meet 3 different plumbers 5 different times for the same issue after following up REPEATEDLY... Again, there was NO leak before Plumbing Express touched the shower. We would have left the minor issue, rather than spend just under $1,000 fixing their screw up.
Response from

"Ms K (consumer name withheld per their request), The reason this took so long had just as much to do with your finicky schedule and frankly your negative attitude as it did with our company. As we have discussed with you many times now, your valve was old and leaky. Replacing the cartridge was a reasonable first step but it did not fix the problem. We offered to give you a total refund of the work that had been done to that point. We wish you the best of luck and hope you don?t have any more need for plumbers."


Trina B.
May 2017
5.0
Yes, I recommend this pro
So very happy with plumbing exspress. They were on time, gave me a great price, and did an excellent job. It was a great experience! !

Brenda R.
Feb 2017
5.0
Yes, I recommend this pro
Dylan came out quickly, found the leak in the foundation wall and pipe from house and did the repairs. No more water flooding my crawlspace! Thanks, Dylan!

Rob R.
Feb 2017
5.0
Yes, I recommend this pro

Barry F.
Nov 2016
5.0
Yes, I recommend this pro
$170,000
Plumbing Express was very responsive and easy to work with. Gareth the plumber was professional and kept me informed as to the progress. He was punctual with the appointment times and did quality work. Very satisfied. Would use them again.

Young L.
Nov 2016
5.0
Yes, I recommend this pro
Expertise

Jan M.
Nov 2016
5.0
Yes, I recommend this pro
Work was done fast and correctly!

Miranda C.
Nov 2016
4.5
Yes, I recommend this pro
A professional came out to troubleshoot a leak. He was professional and timely.

Warren H.
Aug 2016
4.5
Yes, I recommend this pro
I found them responsive and a good valuee

Bill B.
Jun 2016
2.0
$41,500
Price seemed too high for what they did, especially since I had to replace the water meter cover myself. Also, they left the water turn off tool in the yard, are customers paying for their carelessness?
Response from

"We are sorry to hear this customer felt over charged and that we left a tool behind and forgot to put the water meter cover back in place. Sometimes these things do happen when we allow ourselves to get in a hurry. We appreciate the honest feedback and will try to do better next time. We will review the charges to make sure they are in line with our company pricing policy."


Angelo M.
Mar 2016
3.5
Yes, I recommend this pro
Mediocre Project management. Quality of work was good.
Response from

"We would like to know what aspect of project management was not up to par. Thanks for the feedbaack!"


Valerie B.
Nov 2015
5.0
Yes, I recommend this pro
AWESOME AND INFORMATIVE

Julie G.
Nov 2015
5.0
Yes, I recommend this pro
Professional, arrived on time and made repairs to 2 toilets.

Tamara B.
Aug 2015
5.0
Yes, I recommend this pro
$13,500
Fixed a toilet leak for me. Did an excellent quick job.

Dick O.
May 2015
3.5
Yes, I recommend this pro
I had a leaky pipe repaired. The tech suggested 'plastic' pipe but I went with copper as I had copper. After an initial scheduling error, the tech arrived on time and the repair was made in a timely manner. I am watching for any leaks. They did a good job.

Larry F.
May 2015
5.0
Yes, I recommend this pro
excellent

David E.
May 2015
5.0
Yes, I recommend this pro
$17,500
Found out the problem was just a valve that I could have replaced myself for a lot less. But was in a severe time crunch and had no other options. $175 for a $4 part, live and learn. Came out the next day after calling and repair was made quickly. Installer was very nice and answered all my questions.

Tom L.
May 2015
5.0
Yes, I recommend this pro
$120,000
They worked with me and my budget

David H.
May 2015
4.0
Yes, I recommend this pro
$21,500
They were prompt and called in advance.

Monique G.
Apr 2015
5.0
Yes, I recommend this pro
They were available on the same day as the call due to finishing another job in the area sooner than expected. Repaired a leaky faucet and made sure there were no other leaks from the other faucets. Work was done quickly and the price was fair.
Showing 1-25 of 58

Licensing

Insured

Licensed*

Trade License Number

MP210343

Trade License Locale

GA

Trade License Expiration

11/30/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Plumbing Express is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 6:00 PM Tuesday: 7:00 AM - 6:00 PM Wednesday: 7:00 AM - 6:00 PM Thursday: 7:00 AM - 6:00 PM Friday: 7:00 AM - 6:00 PM Saturday: 7:00 AM - 6:00 PM Sunday: 7:00 AM - 6:00 PM
Plumbing Express accepts the following forms of payment: CreditCard
Yes, Plumbing Express offers free project estimates.
No, Plumbing Express does not offer eco-friendly accreditations.
No, Plumbing Express does not offer a senior discount.
Yes, Plumbing Express offers emergency services.
Yes, Plumbing Express offers warranties.

Contact Information

3050 Presidential Pkwy, Suite 202, Atlanta, GA 30340

Service Hours

Sunday:7:00 AM - 6:00 PM
Monday:7:00 AM - 6:00 PM
Tuesday:7:00 AM - 6:00 PM
Wednesday:7:00 AM - 6:00 PM
Thursday:7:00 AM - 6:00 PM
Friday:7:00 AM - 6:00 PM
Saturday:7:00 AM - 6:00 PM
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