Crawlspaces And More

"Thank you! I'm glad our crack repair and stoop sealant got your basement dried up. This work plus our transferable warranty will help your sale go smoothly."

"Our pleasure, tell a neighbor and a friend!"

"We will do a better job cleaning up in the future. Glad to hear our work helped you get the home safe and sturdy. We also cleaned all of the mold, which was a huge health hazard in the state it was in. I'm sorry we let you down on the cleanup. We have addressed the issue and it won't happen again. This was not how we like to leave the job, however, I would have hoped for more than 2 stars on customer service, as I requested to come out at 7:00AM the very next morning and personally clean it myself. We also left you a gift card for your troubles. In addition, I provided very clear directions and plans to stain your deck. I sent you pictures and tons of information from my own personal experience with deck sealing and even offered to come out to help for free. If that's not at least 3 star service, I don't know what else to do. Best wishes with your future projects and thanks for being a valued customer."

"Thank you! Enjoy your nice dry garage. Sounds like our exterior french drain system was a wise solution."

"It was a pleasure to take care of both of your paint stores. I'm glad to hear our exterior drainage systems are keeping you dry."

"Thank you! Our Smart-Shield basement product was a perfect fit!"

"Hi (Homeowner), I am sorry to hear of your problem. I checked my messages and it seems you only gave us 3 business days to resolve this. That is barely enough time to write a check and mail it out. I would have hoped for at least a phone call first, but I understand, we did mess up. A few more days to make it right would have been nice. Also, in light of this being a payables issue, not an actual issue with the work, I would have also hoped for a higher rating. We have had a lot of rain this week and we do stand by our warranty. I took a lot of time engineering a solution, and Jim worked hard implementing it. Our work is solid. It was unfortunate that 811 was unable to locate the gas line (we always put in a request before digging) and we hit it. It's not a perfect world and I do apologize. I'm certain your check for the damages will arrive shortly, and I wish you only the best with your future repairs. Respectfully, The Crawlspaces and More Team"

"Another success story for our exterior french drain system! Thank you!"

"Thank you Anthony, I'm glad our waterproofing solution is working for you. -Jim"

"Thank you so much! I'm glad our Smart-Shield waterproofing system has made your house dry again. Thanks for the kind words. -- Jordan, Jim and the crew."

"Thank you James, we are so glad you are happy with our encapsulation system and the waterproofing. We appreciate the kind words. -- Jordan, Jim and the crew."

"Thanks Terry! We're glad our SmartBoard basement waterproofing system solved your water intrusion problem."

"Thank you, I'm glad our waterproofing, mold remediation, and lifetime warranties were able to help you sell your home!"

"Thanks so much Guhen, glad to serve you."

"Thank you Brenda, it was our pleasure to be able to install our encapsulation system with our Rat-Slab barrier add-on!"

"Thank you so much, I'm glad our SmartBoard system is working out for you!"