Bell only installs 10, 20 or 25 Year Guaranteed Systems Roof Replacement Systems * Our BELL Systems are powered by GAF, North America's largest roofing manufacturer. * 100% of our roofs are inspected post installation, to ensure right materials and all manufacturer's specs are followed. * Our promise: BELL Done, BELL Guaranteed. * Two offices: One in Atlanta and another in Marietta on Canton Road. * GAF Master Elite Contractor since 2016
Work was done, however roof was not repaired. Failed fewer than 12 months later. Initial inspection results did not recommend replacement. Roof leaks continued and eventually led to interior problems. Warranty inspection requested, but never performed, repeated requests for response have gone unanswered. Will be replacing roof with a different company. Stay away!
Description of Work: Simple suggested repairs to roof approx 1/2 way through its lifespan made following roof inspection by same company. They made shingle repairs, flashing repairs and boot repairs. Less than a year later, we are replacing the entire roof. Bell will not honor their warranty and does not respond to correspondence.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$900
Response from Bell Roofing
Hi: We contacted you via email on 6.22.17, at 2.22pm to your email address, to get back to your property to perform warranty inspection, and never got a response back from you. Following is the email sent to you on this date, directly from our CRM system, that can be verified by Acculynx.com. Subject: [Member Information Removed] Road Northwest Atlanta, GA [Member Information Removed] To: bellroofingXbellroofingco.com, cXXXXXgmail.com Good afternoon [Member Name Removed], We are still unable to schedule the representative that performed your original repair due to a family situation but would like to get a representative by the property in the mean time. Please advise of your availability next week and we will try to accommodate to the best of our ability. Thank you, Jen Nelson Bell Roofing 404-874-7663 (ROOF) www.bellroofingco.com We never got a response to this email from your side. Its very unfortunate to learn about your frustration with this review. Bell Roofing stands behind its 1 year leak warranty for repairs, for you and all customers. We respond to all requests on a timely basis. Next time, we would appreciate you give us a call or respond our email, and we will be there to help. Thanks. The Bell Roofing Team.
Sandra R.
07/2017
5.0
roofing
+ -1 more
They took care of everything including a few extra preventative items.
Description of Work: Nails had popped up on roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kevin M.
06/2017
5.0
gutter repair, roofing
+ 0 more
From the office people to the site representatives... they are all great to work with. When they finished the work, they tool all trash with them and left no mess. The paying process is very easy and seamless, you receive an email with the invoice and go to their site to pay.
Description of Work: Had Bell Roofing out twice for misc roof repairs... I had two different technicians and both were very good and very professional. I will use them again for any future roof needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Lewis L.
05/2017
5.0
roofing
+ -1 more
They were prompt in responding and charged only once for the repairs even though it took multiple visits to pinpoint the sources.
Description of Work: Repairing roof leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vanessa B.
05/2017
5.0
gutter repair, roofing, roof cleaning
+ 1 more
A friend of our's recommended Bell Roofing for our roof installation. We went with them, and would recommend them again. Our new roof looks great. From start to end, they did a great job. The sales guy was knowledgeable and his pricing was reasonable. The people in their office were great at communicating at every point of the installation, and delivered as promised. The crew was did a great job, finished the job in one day and their cleanup was great. We love the way our new roof looks.
Description of Work: Roof installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin M.
04/2017
1.0
roofing
+ -1 more
Terrible. Do not recommend. Will not honor set appointment time. Find someone else. I'D GIVE THEM AN F- RATING!
Description of Work: Scheduled an appointment to have my roof looked at, which was set ten days out from when I contacted them. Less 24 hrs from my appointment I received the following response. Our technician has had to call out of work for family reasons and is currently unsure of when he can return, and our other technicians have very full schedules with this recent rain. They wanted to rescheduled my appointment for 9 days out from the original appointment! Not one or two days. I understand situations come up but, this is unacceptable. Do you think the recent rain is the reason I needed my roof looked at? Complete lack of customer service.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Bell Roofing
We are very sorry for being unable to reschedule your roof repair visit faster. Our technician's wife was taken to hospital unexpectedly. He is expected to be out a full week supporting her. Given the amount of work that we have on the pipeline, we couldn't accommodate re-scheduling 20+ appointments within two days. For the future, we have plans to expand repair technicians capacity, to alleviate situations like this one and schedule roof repair appointments faster. Thanks. The Bell Roofing Team
DAVID E.
03/2017
5.0
roofing
+ -1 more
They were prompt. The price was good. The work was very thorough, it wasn’t just a slap job. They really did a great job. They put in a drip edge which most companies don’t do. It was a totally professional job.
Description of Work: They put a new roof on for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer B.
03/2017
5.0
roofing
+ -1 more
They were fantastic. I thought they were thorough and reliable. They cleaned up and did the work for the estimate given.
Description of Work: They replaced my whole roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Daniela S.
03/2017
5.0
roofing
+ -1 more
Todd was great at talking through what needed to be done and responding to follow-up questions. Jen and Bonnie in the office were super helpful with color samples and examples of previous work. Crew showed up on time and work was completely quickly. Highly recommend.
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
STEVE C.
03/2017
5.0
roofing
+ -1 more
The technician (Matt) showed up on time and quickly assessed the work that needed to be done. He was very courteous and professional, and described exactly what was required for the repair and gave me a detailed quote before starting the work. He repaired the damage quickly and it looks like new. He also used a blower to clean out our gutters on both sides of the detached garage. Very good experience and I would highly recommend Bell Roofing.
Description of Work: Repaired hole in roof of a detached garage. Also inspected the entire roof and repaired several minor issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Alice T.
02/2017
5.0
roofing
+ -1 more
Bell Roofing came out promptly, performed my estimate professionally and gave me a clear idea of the cost outline and time commitment required on both our parts. Their representative's expertise gave me some much needed answers and peace of mind. I'd hire them again in a second.
Description of Work: I had a long term mystery roof leak that no one to date had been able to help me find. Birdie came out and was able locate a long lived problem in a matter of minutes. There are no words for my gratitude for him being able to discern the root cause of the issue so quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Frankey J.
02/2017
5.0
roofing
+ -1 more
They were in and out. The area was left clean and tidy
Description of Work: Bell reroof end mytwo car detached garage. In the process they had to replace four sections of the subro
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Laura F.
02/2017
4.0
roofing
+ -1 more
Overall, Bell Roofing did a very good job & I would recommend them. The new roof shingles, vents, and flashing look great and seem to be working well. They gave us a quote and replaced the roof within 1 week, so their responsiveness is excellent. We only had a few small issues: 1. The sales person offered to put plywood down under the dumpster so it wouldn't scratch the driveway, but this information was not shared with the roofing crew. So, we had some issues with dumpster placement, which created a larger mess around the house during roof removal. 2. We weren't told ahead of time that the skylights in our kitchen would be completely removed and all roofing debris would fall down into our kitchen. If we had known ahead of time, we would have placed a sheet over the counters & floors to help with our clean-up after the roof was replaced. Bell Roofing apologized for not explaining this ahead of time. 3. One of the plywood boards was not nailed down well and rocked back and forth. This was fixed quickly and to our satisfaction. 4. To clean-up the roof dust outside, the crew simply blew it into the yard, and didn't do a great job of that. So, we weren't particularly satisfied with that portion of clean-up. We have only come across 2 nails since the roof was replaced, and thankfully we found them before they ended up in a vehicle tire.
Description of Work: Full roof replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
GINGER H.
02/2017
5.0
roofing
+ -1 more
Top quality job. They found significant rot on the decking in various places on the roof especially around the chimney. Even one of the trusses was damaged. They replaced all the water damaged wood and went way beyond the average steps to ensure that the area around the chimney was never exposed to moisture again. Best of all their costs were very reasonable! We got four estimates and their price was right in the middle. So glad we chose Bell Roofing.
Description of Work: Our house reroofed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jerry P.
01/2017
5.0
roofing
+ -1 more
On time - On Budget = the best you can expect! Have already recommend them to close friends! Why? Customer Service for Project Management stayed in close contact, we always understood what to expect & when to expect it. Two day project with half day of final clean up and inspection. Install crew friendly and responsive - explained anything that they found that needed to be corrected-provided photos of areas outside the scope of the proposal for our approval. Final work product looks great!
Description of Work: We own a 1903 home in Historic Inman Park and needed to update all of our roofing. Homes of this age require a special attention to detail. After getting quotes from three contractors we selected Bell because of their attention to our planning requirements and their suggestions on product selection. The of Lifetime warranted architectural grade shingles and waterproof underlayment materials they recommended were a real value add for long term investment in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarajane F.
12/2016
5.0
roofing
+ -1 more
We chose to go with Bell Roofing to replace our roof, as they had done great work on unrelated areas of my roof before. I felt their pricing was very reasonable and we moved forward. The crew was professional and not only did a wonderful job on the roof, but they also took care to ensure they cleaned up all debris. They repaired the roof decking from previous tree and water damage in areas that needed it, added new ventilation to my attic space and repaired or replaced existing roof vents. The new roof looks fantastic and I was very pleased with the entire experience! The office staff was also very responsive to any questions I had.
Description of Work: After dealing with multiple roof leaks, resulting from years of tree damage, our worn roof needed to be redone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Jason C.
11/2016
5.0
roofing
+ -1 more
We were very pleased with the work overall. The crew showed up before 7:30am each day and worked until dark. On most days the crew did some cleanup of the site before departing. The one day that the crew left a huge mess, several homeowners filed a complaint, and the crew did an extremely thorough job of cleaning up the next day before leaving the work site. We were very pleased with the overall quality and thoroughness of the roofing and fascia/soffit repair. The office staff at Bell Roofing (Jen and Bonnie) were very responsive to our calls and e-mails, and they resolved billing questions quickly and efficiently. We hope to not need a new roof for another 15-20 years, but we would definitely use Bell Roofing again!
Description of Work: Our townhouse community (7 units total) our roofs replaced at the same time. We also had some repair to rotted fascia and soffit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Joy J.
10/2016
5.0
gutter repair, roofing
+ 0 more
The estimator, Todd, was very knowledgeable. I was highly impressed by the presentation of the estimate. I received it the same day they provided me immediately copies of their insurance, reviews, information about the products they would use and a nice folder. Todd was very knowledgeable. My 1965 home was missing fascia along a large part of my house and other fascia was too short & the roof was installed improperly so much so that my homeowner's insurance had been cancelled the year prior. Todd pointed out problems with my roof while he was here. He explained their project process & I was given a fair price. The estimate did not nickle & dime me on the number of roofing layers. Bell Roofing was the fiftg or sixth company that I had out because I just wasn't comfortable with the other companies that had come out due to warrantys, slowness in providing estimates, unprofessionalism, not being sure that they had the ability to do all three things and prices. The Bell Roofing office was able to get me scheduled within two weeks from the time I confirmed . The dumpster arrived on time and the crew show up on time. Jen and Bonnie, in the office, were excellent and explained the entire process to me in writing and they called me the day before to just go over expectations. The crew cleaned up & the dumpster was removed when expected. Bell Roofing did an excellent job. They communicated additional costs that popped up during the job in writing with pictures & by phone. (Something they normally don't replace was very rusted & had holes in it so they took pictures and replaced with no additional labor charge). I was shown what type of decking I had (1x6s! - suprise for the build year). They stand behind their labor with a 10 year comprehensive warranty plus of course the architectural shingles come with a lifetime manufacturer's warranty. I am very pleased wih Bell Roofing & highly recommend them. Additionally, my 93 year old neighbor watched them & was highly complimentary of the roofers & told me he gives them an A+.
Description of Work: My 1965 home was missing fascia along a large part of my house and other fascia was too short & the roof was installed improperly so much so that my homeowner's insurance had been cancelled the year prior. Additionally, the roof had three layers on part of it, my gutters were too small & installed improperly and some of the soffits were damaged as a result of water intrusion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Joshua P.
10/2016
5.0
roofing
+ -1 more
They were prompt and courteous, offered their services for lowers than competitors and delivered! Really saved us money over all other estimates and the work really seems amazing. Now all of our neighbors keep commenting on how beautiful our new roof looks! Additionally Jen and Bonnie were very quick to answer any of my questions and even helped out with additional discounts to cover some of the massive amounts of materials used. Bell roofing is excellent and I will definitely highly recommend them.
Description of Work: replace the entire roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,200
Kathie R.
09/2016
5.0
roofing
+ -1 more
From the very beginning the Bell Roofing staff impressed me. They were always communicative, and my excellent salesman, Todd, suffered through my several requests for more large sample boards so I could be sure I was getting the color I wanted. Everything went like clockwork, and I was completely impressed with how hard the great crew worked during the installation. The clean-up was thorough, and a final inspection was done the following day. As a gardener I was concerned about my landscape, but any damage was mostly nonexistent because of the protective tarps that were used. I was left with a package of matching shingles for whatever the future might hold; I live on a forested lot. The office personnel, Bonnie mostly, kept me up to date from the beginning of the process through email. So, I am a very satisfied customer and will call Bell for any future roofing needs.
Description of Work: complete roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
Kati H.
09/2016
5.0
gutter repair, roofing, roof cleaning
+ 1 more
Bell Roofing replaced my roof in record time. They finished in one day and cleaned up my property of all debris immediately. I had a wonderful experience with them. They have also come to clear my roof and gutters of leaves and branches numerous times. They always provide wonderful service that is quick, and reasonably priced. This is a combination that I rarely see in roofing specialists. I have referred them to many of my friends and I always get great reports back. I hope I don't need them again but if I do I will not hesitate to call them if the need arises.
Description of Work: Replaced roof, cleaned gutters and roof from debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Helen F.
09/2016
5.0
roofing
+ -1 more
Bell Roofing assisted in choosing an appropriate shingle color and style for my 50s era brick ranch. On the morning of the roof replacement, the materials were delivered and neatly stacked in the front yard. The dumpster did not impact the neighborhood flow of traffic at any time. I left for work in the morning and when I returned home I had a beautiful new roof. My yard was as clean at the end of the job as it had been in the beginning. This was my second roof by Bell Roofing, they also installed my garage roof in 2005.
Description of Work: Bell Roofing installed a new roof on my residence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,100
James Hilton S.
09/2016
5.0
roofing
+ -1 more
I am James Hilton Spence with Re/max Metro Atlanta, and I have used Charlie Bell of Bell's Roofing for many years. Not only has he installed new roofs on my personal homes-4- but also on so many of my client's homes. Always professional, friendly, and complete with his quotes and installation, I recommend him each and every time services are requested. It really takes the stress from me, when I need a new roof, either for myself or for my clients, because I know the client will be happy, and it certainly makes me look good. This is a no-brainer!!! Hilton
Description of Work: Bell Roof provided new roofs for myself and many clients over the years. NEVER had a problem!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
christopher K.
09/2016
5.0
roofing
+ -1 more
Bell Roofing is a real pleasure to work with. The estimator (Todd) arrived on time and even came back a couple of days before the install to look at a last minute question. The work was scheduled on time, the crew did a great job with clean up and kept me informed throughout the day. I would highly recommend them. My roof has never looked so good.
Description of Work: I first needed to have a hole plugged. Upon further inspection it was determined that I needed a new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura S.
07/2016
5.0
roofing
+ -1 more
This company is punctual, professional and courteous. They completed the job on time and at a fair price. I also had some squirrel damage and they repaired it. I couldn't be anymore satisfied and recommend Bell Roofing highly to replace a roof.
Description of Work: Bell roofing took the roof down to the plywood. They replaced the bad plywood and put on the new roof.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
FAQ
Bell Roofing is currently rated 4.9 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Bell Roofing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bell Roofing offers free project estimates.
Yes, Bell Roofing offers eco-friendly accreditations.
No, Bell Roofing does not offer a senior discount.
No, Bell Roofing does not offer emergency services.
Yes, Bell Roofing offers warranties.
Bell Roofing offers the following services: Roof- Tear Offs, Installations & Repairs. Gutter Installations.
Commercial Roofs. Gutter Repairs, Gutter Cleaning or Roof Cleaning