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Sir Grout Atlanta
Laminate Countertops - Install, Laminate Countertops - Repair, Tile: Ceramic and Porcelain - Repair,
About us
We provide top-rated tile, grout and stone and care services designed to enhance & protect hard surfaces in homes and businesses. We are a leading innovator and award-winning company in the "hard surface" restoration and care industry that recognizes the special needs of our customers. Our services include: - Grout cleaning, sealing, and recoloring with our renowned ColorSeal process - Tile cleaning and sealing - Stone restoration, honing, and polishing on marble, travertine, granite, slate and other natural stone - Bathroom and shower regrouting and recaulking services - Kitchen and bathroom stone countertop honing and polishing - High durability coatings for extra protection of hard surfaces, indoors and outdoors - Slip-resistant applications Sir Grout has been recognized by notable organizations like Home Advisor, Angi, Google, Yelp, TrustDale, Entrepreneur Magazine and others as the best option to restore your hard surfaces in both residential and commercial environments. We offer free, in-home/office consultations and make it quick, easy and convenient for you to learn about our top-quality services. Contact us today and let us transform your hard surfaces to looking like new again in less than a day.
Business highlights
12 years of experience
Services we offer
Cleaning, and mold and mildew resistant. Recaulking showers, and natural stone. Our services make grout stain resistant, and restoration of grout, back splashes. Sealing, baths, countertops, etc). Remove and replace cracked tiles and regrouting. Water damage repair of tiled areas, honing and polishing of natural stone (floors, sealing, showers, showers. High durability coatings for high traffic areas. Slip resistant applications., tile, waterproof
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8133 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 7% | ||
| 1% | ||
| 2% | ||
| 1% |
Showing 26-50 of 133 reviews
Cindy F.
Aug 2018
Excellent job! Love the end result of a bathroom that looks brand new.
Osam H.
Jul 2018
The results and the experience was Outstanding. The Sir Grout team have met and exceeded my expectation at all levels. I will gladly do business with Sir Grout again in the future.
Jason P.
Jun 2018
Sir Grout did an excellent Job! The results were above expectations. Sir Grout repair cracked tile and threshold to help bring back to new. Also the cleaning of the master shower was magic. I personally spent hours trying to clean the grout with every possible cleaning solution with no luck. Sir Grout was able to get the master shower clean and looking brand new. I would recommend them if your bathrooms, kitchen and tile floors need some help.
Larry B.
May 2018
Well beyond all expectations. My son I law asked if we had put I anew floor. Could not be happier with all aspects of the project.
Lisa M.
Apr 2018
Excellent job!! Very pleased!!
Dave S.
Apr 2018
Joe gave us a quote and told us exactly what to expect. Michael performed the job with excellent results. Both were very professional and efficient. We would recommend Sir Grout Atlanta without any hesitation.
Shannon P.
Apr 2018
It looks great, almost like new. Definitely recommend and will use them again in the future.
Response from Sir Grout Atlanta
"[Member Name Removed], Thank you very much for sharing your experience with others and we are thrilled with your 5-Star evaluation of our team. You have been a pleasure to work with and we hope you'll call us in the future if you have any questions. Best regards, Jeff Miller Owner, Sir Grout"
Mack M.
Mar 2018
Jeff was prompt with responding to quote visit. Even moved it up a few days. Gave a quote for what I needed and a quote for suggested work. When I opted for just what I needed, communication slowed greatly. It would appear he had no time for “the smaller” job. Made two appointments to get the work done but he kept postponing (when he responded at all). Expect a high pressure sales pitch and little to no communication if you don’t buy the higher recommendation quote.
Lisa M.
Feb 2018
Jeff, the owner, came to my house to see what needed to be done and give me the estimate within a few days of my calling Sir Grout. He was very easy to talk to and clearly explained the process. He was able to schedule the work for about 3 weeks out. Two guys arrived that morning. They were polite and explained what they would be doing. They also helped me choose new grout colors for the floors in the 2 kids bathrooms. They completed the work in 1 day and I am thrilled with the results. I had thought that I would need to replace the tile in the boys' bathrooms because it 2,400looked so bad, but after it was cleaned they looked like new. The bathrooms also look bigger after the grout was lightened. I love how fresh my bathrooms feel after I had the work done. I would highly recommend Sir Grout.
Response from Sir Grout Atlanta
"Dear [Member Name Removed], Thank you very much for sharing your experience with others on Angie's List and we appreciate your glowing reviews of our services. You've been fantastic to work with and we hope you'll call us again should you have any other needs in your home. Best regards, Jeff Miller - Owner"
Tom W.
Jan 2018
Excellent!
Response from Sir Grout Atlanta
"[Member Name Removed], Thank you very much for the high grades in your review and for sharing your experience with others. We thoroughly enjoyed working with you and please call us anytime if you have other questions. Best regards, Jeff Miller - Owner"
Diane B.
Jan 2018
TJ was our technician and he called when he was on the way. He arrived right on time and was professional, courteous, friendly and very well informed. He did a terrific job, our tile looks brand new! We would hire Sir Grout again and we highly recommend the company. Jeff Miller, the owner came and gave us the estimate for the job and we have been highly pleased with the entire experience!
Response from Sir Grout Atlanta
"[Member Name Removed], Thank you very much for sharing your experience with us on Angie's List and for the high overall rating. We loved working with you and hope that you'll call us if you have other needs in the future. Best regards, Jeff Miller - Owner"
Jim W.
Dec 2017
Our initial contact was for an estimate for cleaning and sealng tile. Process was professionally explained and an agreed upon time was set by Joe. Michael showed up right on time, called as promised and did an amazing job in a matter of a few hours!! We could not be more pleased!!! We have already given “Sir Grout” to our neighborhood!!!
Response from Sir Grout Atlanta
"[Member Name Removed], Thank you for sharing your experience in working with Sir Grout and we really appreciate the 'A' rating that you gave us for our service and professionalism. We aim high on service across the board whether during the initial visit or when your Lead Technician arrives on time to do the work, we pride ourselves on over-and-above customer service. Please call us anytime if you have additional questions or if you're looking for additional service. We take great care of returning customers. Best regards, Jeff Miller - Owner"
Wendy M.
Dec 2017
We cancelled and won't be using them - the person who called us was rude and why would anybody want some rude and disrespectful man doing work in your home?
Response from Sir Grout Atlanta
"Dear [Member Name Removed], I'm very sorry about the call time and that you were asleep when I called. We call all of our appointments the evening before to remind them about their time and to confirm that it is still convenient, but clearly you were not happy with me calling at 9:00pm. I have since tried to make all calls before 8:00pm in order to avoid another issue like this. Best of luck on your project and sorry again for calling at 9:00 when you were already in bed. Best regards, Jeff Miller - Owner"
Jeff K.
Nov 2017
It went great. The process went exactly as Jeff described; there were no surprises. The technician who did the work, TJ, was amazing. He was pleasant and friendly, not creepy like some strangers you have coming into your house to do work. I hope next time we use Sir Grout we will get him again. And the difference is huge! It looks so much better now! I would definitely call them again next time I need grout work done, and am already looking around at other tile in the house with critical eyes thinking their time is coming soon!
Response from Sir Grout Atlanta
"[Member Name Removed], Thank you for sharing your experience in working with us and we appreciate your business. The overall 'A' rating is greatly appreciated and please give me a call anytime you have any questions or need additional service. We really enjoyed working with you. Best regards, [Member Name Removed] Miller - Owner"
Helen S.
Oct 2017
Owner Jeff Miller promised that his technician could clean and polish the marble surfaces to a 'mirror shine' - and he did. My only complaint is that I was not prepared for how messy the process would be. The technician used a single drop cloth, but after he left, there was a fine dust over everything in the bathroom and bedroom, and a grit on the floor that I had to damp mop to remove. However, the floors and counter tops looked terrific. I highly recommend the company - but be prepared to cover all your surfaces beforehand.
Response from Sir Grout Atlanta
"Dear [Member Name Removed], Thank you for taking the time to give us a review and although we're pleased that you rated us with an 'A', I'm very sorry about the mess you encountered in the bathroom. I wish you would have called us and we would have sent our Technician back out right away to take care of those issues. If you're still having any issues with the dust, please call me right away - we'll get back out and get it cleaned up for you immediately. Once again, I apologize for leaving a mess in your bathroom. I am, however, very pleased that your marble floor & counters turned out so nicely. It's a wonderful process that brings marble back to looking fantastic and I'm glad it looks great. Thank you for your feedback and for being such a great customer. Please call me if you have any other issues. Best regards, Jeff Miller, Owner"
Connie H.
Sep 2017
There are a lot of companies out there that will re-finish a tile shower. It was hard to tell the difference between them, however I am so pleased I chose Sir Grout. My 16 year old shower looked quite bad (mold behind clear rubber grout, discolored grout lines, dirty shower floor). I really didn't think there was much hope for it, but Sir Grout got it looking like NEW. Exceeded my expectations. Plus, the technician was professional and courteous. VERY HAPPY!
Response from Sir Grout Atlanta
"Dear [Member Name Removed], Thank you for taking the time to provide such a great review for our services and we're very proud to have earned an 'A' from you in all categories. You have been terrific to work with and we hope you'll call us anytime you have questions about the condition of your tile & grout. We appreciate your business. Best regards, Jeff Miller, Owner"
Tiffany W.
Aug 2017
Sir Grout did an excellent job. The bathroom had not been remodeled for a long time and was in really bad shape. Sir Grout came to my home and said they could make it look like brand new. I was really surprised how much they could make the bathroom shine. I was very impressed. The whole bathroom looks terrific.
Response from Sir Grout Atlanta
"[Member Name Removed], Thank you very much for taking the time to review our services and for your 'A' grading. We appreciate the highest grade possible and we thoroughly enjoyed working in your home. Please call us anytime you have questions. Best regards, Jeff Miller, Owner"
Sandy B.
Jul 2017
TJ & Donald did the work and they were outstanding. Very professional and helpful. They did an excellent job and were extremely nice to work with. The only disappointment its that the sealant was not as effective as I had hoped but was an improvement from before. They fixed little extra things that were huge to me.
Response from Sir Grout Atlanta
"[Member Name Removed], Thank you for taking the time to provide a review for our services and for your kind comments. I know we've discussed the sealant since the service was completed and I highly recommend you change your cleaning solution for the floor so it continues to shine as bright as we left it. Remember, it's not our sealant that is causing the floor to shine not as much - it's the cleaning solution and process that your team is doing. They need to clean with a pH Neutral cleaner and after the cleaning it needs to be dried to maximize the shine. At the end of your service, your floor was beautifully shiny and it can look that way for years. Please call me if you have any further questions. Best regards, Jeff Miller, Owner"
Deb J.
Jul 2017
They look like new! The crew was very professional, thorough, and friendly. They were patient answering my questions. They cleaned up extremely well. I did not have to clean up anything when the job was completed. They were punctual and completed all work in the time promised.And the price was very reasonable for all the work done.
Response from Sir Grout Atlanta
"[Member Name Removed], Thank you so much for the kind words and the review grade of an 'A'. We pride ourselves on receiving the best grade possible and we're so happy you are pleased with the results. Please call us anytime you have any questions. Best regards, Jeff Miller, Owner"
Ben S.
Jun 2017
The owner came out, explained the work, gave me an estimate on the spot. Very nice and professional. The work was done when promised and the employee was great about working around other workmen I had doing other repairs.
Response from Sir Grout Atlanta
"[Member Name Removed], Thank you for taking the time to write up a review for us and for the 'A' grade. We appreciate your kind words and the best grade possible because you placed great trust in us coming to your home and working while you were not able to be there to review our team. We are very trustworthy and this 'A' grade demonstrates our teams dedication to top notch service even when you are not available to review their work during the day. Thank you again for your business and please call us anytime you have any questions. Best regards, Jeff Miller, Owner"
Diane L.
Jun 2017
.
Response from Sir Grout Atlanta
"[Member Name Removed], Thank you for your business and for your straight 'A' rating of our services all the way through. We loved working with you and appreciate your business. Best regards, Jeff Miller, Owner"
Stephen W.
Jun 2017
Excellent results - completely efficient - absolute pristine results totally pleasant experience. Cost of service includes 2 showers
Response from Sir Grout Atlanta
"[Member Name Removed] Thank you both very much for the review and for the 'A' grade for our services - across the board!! We appreciate your business and please call us anytime you have any further questions. Best regards, Jeff Miller, Owner"
Donna S.
Jun 2017
Working with Sir Grout was an excellent experience from start to finish. I highly recommend their services and will use them again if we have the need. The tile and grout were thoroughly cleaned. The colored sealer worked perfectly and my floor looks brand new!
Response from Sir Grout Atlanta
"[Member Name Removed], Thank you for your business and we're so pleased that you loved the results enough to give us an 'A' grade across the board. We thoroughly enjoyed working in your home and we hope you'll call us if you ever have any questions. Thank you again for your business. Best regards, Jeff Miller, Owner"
Charles B.
Apr 2017
Not good. The worker showed up late, the next day there were sections of tile that the grout had not been properly applied and there was too much grout applied in other places. There was cracking in the areas that were grouted. We had to have them come back twice to try and fix it, when the owner came the second time, he said on the floor where grout appeared to be missing, it was supposed to look like that. It is now a month later and it has only gotten worse. I will probably have another company come out and repair/re-do the work, as it looks terrible. I would attach photographs, however I don't see an option to do that. Tracey and Charles Bailey
Response from Sir Grout Atlanta
"I've waited for a little while to write my reply because I've been trying to contact the customer to try to fix the issues in their shower. Some showers are terribly difficult to renew, especially when they are 20+ years old but look 40+ years old. This shower is in very, very poor condition and we initially recommended that they replace the shower but they insisted on our renewal process. I should have gone with my instinct and turned the job away but we have tried very hard to make this shower look good again. In fact, it is significantly better than when we initially reviewed it and it has been signed off several times so far because it has looked very good when we leave. Our initial service had a few small issues after they allowed it to cure and we came back to fix the issues two times and they signed off both times when completed. I personally went back to review and he was concerned about "deep" grout lines which are actually caused by uneven floor tiles. When the tiles are uneven, some grout lines will be deeper - there's no getting around this - and the floor is extremely uneven. The entire project was a challenge because the husband was not involved in the initial review and doesn't really understand how everything was explained in the initial meeting. We do our best to set expectations but I will say again it is a major challenge to make a 20+ year old shower (that looks 40 years old) look like new again. It was explained that we will do the best we can to make it look as good as we can but from uneven tile, to layers upon layers of old, moldy caulking, to a shower enclosure that needs to be replaced, to an unhealthy level of mold an mildew we tried very hard to make it look as good as we could. All this said, we are still willing to go back and touch up or rework areas that don't look good. We are not pleased with this review from them, however, our first objective is to make them happy and pleased with the service and this is the first customer that will not allow us to try our best to make things in their shower better. The [Member Name Removed]'s can call us anytime and we will go back out to work on their shower to get it right. It is truly a work-in-progress that may take a while but I know we can get it there for them. Regards, Jeff Miller, Owner"
Tim S.
Feb 2017
Project was done well and on time. Very responsive and professional.
Response from Sir Grout Atlanta
"[Member Name Removed], Thank you very much for taking the time to provide such a great review. We're happy that you're please with our services and we enjoyed working with you very much. Please call anytime you need additional services and thank you again for your business. Best regards, Jeff Miller, Owner"
Licensing
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FAQ
Sir Grout Atlanta is currently rated 4.8 overall out of 5.
Sir Grout Atlanta accepts the following forms of payment: CreditCard
Yes, Sir Grout Atlanta offers free project estimates.
No, Sir Grout Atlanta does not offer eco-friendly accreditations.
No, Sir Grout Atlanta does not offer a senior discount.
No, Sir Grout Atlanta does not offer emergency services.
No, Sir Grout Atlanta does not offer warranties.