Approved ProAbout us
Chimney Solutions specializes in chimney cleanings, chimney inspections, masonry repair, chimney caps & chase covers, chimney liners & relining services, chimney restorations & rebuilding, and a number of other minor or major repairs for your chimney and fireplace. We also offer custom fireplace installations (interior or exterior), fireplace inserts, pre-fab fireplaces, gas logs, wood stoves, pellet stoves and gas stoves, so you’re sure to find exactly what you need for your home or business.
Business highlights
27 years of experience
Services we offer
Chimney cleaning, all types of aesthetic and functional repair and installation, reline, rebuild and repair chimneys, copper, stainless steel and galvanized pans/shrouds, correction of leak problems including masonry rebuilds, complete fireplace renovations, gas coal baskets, animal removal, complete chimney restoration, dampers & dryer vent cleaning.
Services we don't offer
Air duct cleaning.
Amenities
Warranties
Yes
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
Our recent projects
- 19
Assorted photos uploaded by Chimney Solutions
Reviews
4.9211 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 6% | ||
| 2% | ||
| 0% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 211 reviews
Carson W.
Sep 2024
Chimney Repair
I'm very disappointed in your company. Work was billed but not completed. They promised to install a new natural gas log lighter. But, they haven't. I've called at least three times with no response. Go somewhere else.
Kim S.
Sep 2023
Chimney Sweep
Excellent. Chimney Solutions will continue to be my choice for upkeep of my older fireplace
James R.
Feb 2021
Chimney Repair
Very good; professional team and price was reasonable.
Pat K.
Oct 2020
Animal Removal
He never shows up
Response from Chimney Solutions
"Hello [Member Name Removed]. We did some research to see what occurred as we take great pride in our technicians showing up on time and of course showing up all together. We do not have a record of a scheduled appointment with our technicians by name or address. If you could please call us at 770-255-1300 and ask to speak with Kayla we would like to discuss with you further. Thank you."
Dawn S.
Oct 2020
Chimney Sweep
Very good - professional.
Loraine T.
Sep 2020
Chimney Repair, Chimney Sweep + 1 more
Great! The guys were terrific ! No mess,punctual and extremely professional and pleasant!!! Highly recommend them!!!!
Dale S.
Jul 2020
Chimney Cap Service, Animal Removal
never was contacted.
Response from Chimney Solutions
"Good afternoon, Thank you for taking time to submit a review. I went and checked our phone records to check on this as we pride ourselves in reaching out to our Angie's List customers as soon as possible. I just checked your number and we did contact the number provided on 7/8/20 at 3:54pm. The call lasted 51 seconds which would be a possible voicemail left by a customer service representative. We do call from an Atlanta number due to being based out in that area. Can you call me directly at 770-255-1308? I would like to make sure you are taken care personally and resolve this matter. I will be back in the office on Monday morning at 6:30 am. Thank you, Kayla C. Logistics Coordinator"
James R.
Apr 2020
Chimney Repair, Chimney Cap Service
I had a great-experience today with the removal and installation of our new Chimney kit. Billy and Christian were the installation guys that showed up promptly at schedule time. For a two man team, they worked swiftly. Since they had to remove my old Chimney kit then install the new kit which was over three stories high I thought it'd take all day but they were extremely clean & professional. This team explained the entire process from start to finish. I'd recommend this company to anyone! They were so professional that the whole neighborhood came out to watch them work. If you go elsewhere it’s your own fault!
Richard H.
Feb 2020
Chimney Repair, Chimney Cap Service + 1 more
Took pictures, explained the products and what would be done. Time line for completing the repairs.
TERI T.
Nov 2019
Chimney Repair
They fixed the problem, thats all that matters.
James M.
May 2019
Masonry Work
Beware! They charge just to come out for a quote. There are too many great stone/fireplace companies out there who provide FREE estimates and consultation. This tells me they are all about the money. Why are they not transparent about their charges on Angies List??
Doug H.
Dec 2018
Chimney Repair, Chimney Sweep + 3 more
Inspected the entire chimney and found no issues. The tech let me know that the chimney cap will need maintenance in about 3 to 5 years.
Response from Chimney Solutions
"Thank you so much for your kind comments. We truly appreciate your business and look forward to servicing you in the future."
Michel R.
Oct 2018
Chimney Cap Service
This is actually the 2nt time we had work done by Quentin at Chimney Solutions. First, installing a cap on a fireplace chimney last year (including sweep etc), second repacking a cap on a furnace exhaust pipe. Both times it was absolutely professional and an enjoyable experience. Quentin went the extra mile to make the job’s result look fantastic. We highly recommend Chimney Solutions and Quentin’s really great!
Response from Chimney Solutions
"Thank you so much for your kind comments. We truly appreciate your business and look forward to servicing you in the future."
BONNIE U.
Sep 2018
Chimney Repair, Chimney Sweep + 1 more
Chimney Solutions did a fantastic job cleaning and inspecting our wood burning stove. They were very professional, friendly, and knowledgeable. We will definitely use them again!
Response from Chimney Solutions
"Thank you so much for your kind comments. We truly appreciate your business and look forward to servicing you in the future."
Cindy S.
Aug 2018
Chimney Repair
Quickly. The gentleman identified how to best repair the mantel.
Response from Chimney Solutions
"Thank you so much for your kind comments. We truly appreciate your business and look forward to servicing you in the future."
Michelly M.
Jun 2018
Chimney Repair
It went very well. I felt very comfortable and it was in my master bed room. The guy was knowledgeable and clear explaining the entire process from start to finish.
Response from Chimney Solutions
"Thank you so much for your kind comments. We truly appreciate your business and look forward to servicing you in the future."
Bryan B.
May 2018
Chimney Repair, Chimney Cap Service + 1 more
This is an excellent company to work with. Extremely professional very prompt and they were so kind and hard working. Left our property very clean.
Chuck A.
Apr 2018
Chimney Repair, Fireplaces + 1 more
Brandon was helpful in getting my fireplace problems resolved. There were complicated issues to work through, and the team kept working to figure them out. They were professional, followed up with good communication, and did what they said they would do. Highly recommended.
Response from Chimney Solutions
"Thank you for taking the time to comment on our service and technicians. We appreciated your patience as we worked through the issues until we found the problem and repaired to your satisfaction. We truly appreciate your business and thank you for the opportunity to have served you."
Brenda S.
Apr 2018
Chimney Sweep
The Chimney Solutions rep was on time, friendly, and professional. He took precautions to keep the area clean and worked efficiently. He also examined the chimney structure on the top of the house and in the attic for any deficiencies. He did point out updates that should done to the chimney to improve function and safety--especially since the chimney was house was built prior to current code. Chimney Solutions are definitely my go-to in the future.
Response from Chimney Solutions
"Thank you so much for leaving this review. We pride ourselves on Customer Service and truly appreciate your business."
Eric W.
Apr 2018
Chimney Repair, Chimney Cap Service + 1 more
We had two chimney caps replaced as well as new logs and ashes for two gas fireplaces. Pat, Ben, and Kyle were friendly and polite. Everything went well and everything was clean when they left. The reason for the "B" grade in responsiveness is because we had to follow-up with them between their first visit for the estimate and the second visit to do the work. The "B" for price is just because it seems high, but we didn't have another estimate to compare to.
Response from Chimney Solutions
"Thank you so much for leaving this review. We appreciate your business and your feedback. It is our mission to provide excellent customer service and we apologize for any delay in responding to your needs. We look forward to the opportunity to service your fireplace or chimney again."
Kim K.
Mar 2018
Chimney Repair
They were on time, very professional and we are pleased with the result. My only issue is the cost of the repair, but I had two quotes and they were competitive. As a REALTOR, I have had to call on Chimney Solutions to assist clients and those experiences have always been positive, so I decided to use them for this job.10,
Response from Chimney Solutions
"Thank you so much for taking the time to post this review. We truly appreciate your business and look forward to working with you in the future."
Angela G.
Mar 2018
Chimney Cap Service
They were very good, excellent customer service and everything was great.
Response from Chimney Solutions
"We appreciate you taking the time to post your review on Angie's List. If we can be of further assistance in the future please do not hesitate to call. We appreciate your business and look forward to serving you in the future!"
Martin S.
Mar 2018
Chimney Repair, Fireplaces + 1 more
Quinton showed up on time. Super professional. Did the job and the cost was as advertised. Would definitely use this service again. Asl for Quinton
Response from Chimney Solutions
"Thank you for your kind note and taking the time to comment about our company. It was a pleasure to serve you. We hope you reach out to us when the need arises for future chimney/fireplace work."
Laura L.
Mar 2018
Fireplaces, Gas Log Service
Tony and Landon showed up on time and I thought they were only going to provide an estimate. To my delight they were prepared to do the work right then. One hour later they were out the door, with the work and clean up done to perfection. I am very pleased. These guys had personality too, which made for a very pleasant experience. Would definitely use them again and refer them to others.
Response from Chimney Solutions
"Thank you for taking the time to post your review on Angie's List. We pride ourselves on Customer Service and we are very happy to hear that your experience with our technicians was a positive one. Thank you for your business and we look forward to working with you in the future."
Martha G.
Mar 2018
Chimney Repair
The technician showed up on time, cheerful, polite. Inspected chimney and showed me the problem. Went above and beyond by calling the manufacturer of my stove and determining that the chimney was not as spec'd for the stove - got the correct type chimney and made a note for future reference. Very pleased with work and will use again.
Response from Chimney Solutions
"We appreciate you taking the time to post your review on Angie's List. If we can be of further assistance in the future please do not hesitate to call. We appreciate your business and look forward to serving you in the future!"
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Chimney Solutions is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Chimney Solutions accepts the following forms of payment: Financing Available, Check, CreditCard
No, Chimney Solutions does not offer free project estimates.
No, Chimney Solutions does not offer eco-friendly accreditations.
No, Chimney Solutions does not offer a senior discount.
No, Chimney Solutions does not offer emergency services.
Yes, Chimney Solutions offers warranties.
Chimney Solutions offers the following services: Chimney cleaning, all types of aesthetic and functional repair and installation, reline, rebuild and repair chimneys, copper, stainless steel and galvanized pans/shrouds, correction of leak problems including masonry rebuilds, complete fireplace renovations, gas coal baskets, animal removal, complete chimney restoration, dampers & dryer vent cleaning.
Air duct cleaning.