Bug Out Service - Nassau
About us
Bug Out Service has been serving customers in the Jacksonville area for more than 50 years. We are proud to be Jacksonville's first and leading "green" pest control company. Whether it's termite protection, lawn and shrub care, irrigation or in home pest protection, we hope you put your trust in Bug Out Service. We pride ourselves in providing outstanding customer service. Our highly trained service professionals provide the most advanced and eco-friendly termite elimination and pest control solutions available. Not only that, our lawn and ornamental shrub care service will keep your landscape the talk of the neighborhood! Don't forget to check out our irrigation services services for repairs, installation and maintenance for water-saving solutions, and wildlife removal and exclusion services.
Business highlights
Services we offer
Lawn fertilization and treatment, WDOs, aeration, drainage and wildlife removal and exclusions, irrigation, pest control and exterminating, termite solutions
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
74% | ||
11% | ||
4% | ||
4% | ||
7% |
"We are sorry to hear of your poor experience with our company. We will have a manager reach out to you right away to address your concerns."
"Mr. [Member Name Removed], I am sorry to hear of the issues you have had. I am sending your comments and concerns to a manager right away. Someone will reach out to you to discuss the details of your experience. Thank you for the opportunity of providing a resolution."
"We are sorry to hear of your disappointment and hope your subsequent experiences have been better. If there is anything additional we can do, please let us know. Thank you."
made a mess
no follow up
people who said they would be here did not show
rats are still in house
Insulation was not needed
new holes where rats have gotten in
they have taken advantage of an absentee owner who is 86 years old
disgraceful
"We are sorry to hear of your disappointment with our company. We apologize for the poor interaction you had with us."
"Thank you for choosing Bug Out Service and for the A rating. Please remember to refer us to any of your friends and family--we'll give you and your friend a $25 credit on account when he or she signs up for new service."
"Thank you for trusting Bug Out for your pest control needs. We look forward to providing pest control solutions for you for many years."
"We love to hear of your satisfaction. We look forward to your continued happiness with Bug Out and our services."
"We are pleased to hear of your satisfaction with Bug Out Service. We look forward to continuing to serve you for years to come."
"We are pleased to hear of your satisfaction with Bug Out Service. We look forward to continuing to serve you for years to come."
"We are pleased to hear of your satisfaction with Bug Out Service. We look forward to continuing to serve you for years to come."
"We're happy to her of your satisfaction with our services. We look forward to being your pest control provider for years to come. Thank you."
"Thank you for our business & your feed back!"
"Thank you for your business!"
"We are happy to hear of your satisfaction. We look forward to continuing to service your pest and lawn needs."
"We appreciate your feedback, thank you!"
"So glad that you are satisfied with your service! Please let us know if you ever have concerns, we strive for happy customers."
"We are happy to hear of your satisfaction. We look forward to continuing to service your pest, termite and lawn needs."
"We do appreciate your recommendation! Thank you."
"I’m sorry to hear that you’re unhappy with our service and I sincerely hope you’ll let us make it right for you. A quick review of your service history revealed consistent scheduled service calls. Although your home is on a schedule for service, the actual service dates can vary from time to time due to holidays, inclement weather and other events beyond our control. If you need to call due to a pest problem that occurs between the regular service visits, you’re of course encouraged to do so. We’ll respond right away and perform that service at no additional charge. In some cases the billing frequency can be mistaken as the service frequency. We’ll be calling soon to discuss the problem in more detail, if needed, and to make sure we’ve got you back on track to re-establishment as a happy client. Thank you for your business and best regards, Matt Bickford Yulee branch manager Bug Out Service, Inc."
"We appreciate the feedback, please let us know if you need more help in the future. We'll be happy to come back by to make sure your concerns are taken care of."
"Thanks so much for your feedback. We are happy to be partnering with you. Please let us know if you have any questions or concerns that we can help with."
"We are glad to be partnering with you! Thank you for giving us the opportunity to care for you lawn."
"Thanks for taking us with you! We appreciate your loyalty and continued support."
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.