In October of 2006, my husband and I entered into an agreement with Artisan's Furniture to have our kitchen renovated. Unfortunately, we were forced to cancel our agreement, just 2 weeks later, due to a possible job transfer. We immediately informed Mr. Smith of our situation and the need to cancel our order. He agreed to return only 50% of our ($8000) deposit, claiming he had incurred expenses in time and materials up to that point. However, nowhere in Mr. Smith s contract does it state a cancellation penalty nor an hourly rate for consultation or drawings etc. To date, we have received one payment of $2200.00 and have had no further contact with Mr. Smith after repeated requests for the return of our full deposit. Since this time, we have filed a complaint with the BBB, which they have now closed due to the company s failure to provide the Bureau with a response. Unfortunately, we have now turned to the legal system for justice in resolving this matter.
Description of Work: Pat worked with us in creating an overall kitchen design/renovation plan. He also provided us with several door samples, which were returned.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Cabinet Making,
Kitchen and Bath Remodeling,
Furniture - Sales,
General Remodeling
FAQ
ARTISAN'S FURNITURE INC is currently rated 2 overall out of 5.
No, ARTISAN'S FURNITURE INC does not offer free project estimates.
No, ARTISAN'S FURNITURE INC does not offer eco-friendly accreditations.
No, ARTISAN'S FURNITURE INC does not offer a senior discount.
No, ARTISAN'S FURNITURE INC does not offer emergency services.
No, ARTISAN'S FURNITURE INC does not offer warranties.
ARTISAN'S FURNITURE INC offers the following services: ARMOIRES, CUSTOM BUILD INS, ENTERTAINMEN UNITS, DRESSERS, NIGHT STANDS, CREDENZAS, KITCHENS, HOME RENOVATIONS.