I got multiple estimates for our countertop project and Stone Crafters Orlando came back with the best one and I had felt comfortable with their level of communication. I also liked Raymond, who came to do the measurments. Then as we were solidifying the quote and getting to the material purchase, I requested their certificates of insurance. I never heard from Eli again. Four days later I went online to Sunbiz to find an expired business licence and assumed they weren't insured either. This put us a week behind on our project because we had to start from scratch.