InstaDry Carpet & Tile Cleaning

Very good job . . . on time, pleasant to work with, thorough, reasonably priced.

I called InstaDry and arranged to drop off my area rug at their Winter Park location. The price quoted was fair and they were polite when I dropped off the rug. I explained that the rug had a section that smelled like dog urine. They gave me a turnaround time of just over a week. The time passed and I called to ask if the rug was ready, they said it was not and that they had been backed up. Fair enough, I accepted this explanation, because it happens. A few days later, I contacted them and they said the rug was ready. When I arrived to pick up the rug, I was shown to a back room where the rug was rolled up on the floor. I asked to look at it and the rug had white fabric pils all over it. I was told that this was from the cleaning process. The rug was fully unrolled and vacuumed. Once the rug was rolled back up, I paid and loaded the rug into my truck. On the way home, I stopped for a movie. When I returned to my truck it was filled with the very strong smell of dog urine from my supposedly clean rug. While, I accept that not all cleaning processes work every time, I don’t understand why the failure was not explained to me or noticed by the cleaners in their quality control. I think the odor of the rug was just as bad as when I dropped it off. Had the location still been open, I would have driven right back and dropped off the rug. It was not so I sent a message to InstaDry. No reply was received. Overall, this was a total waste of my time and a fully unsuccessful attempt to clean.

We had a very good experience. I think the price is comparable. They did a good job. Will definitely use them again.

The process was terrific and carpets look great.

Great job. Living room carpet looks brand new. He ever offered to do an area rug for me because he worked so efficiently and had time. He gave me some tips on cleaning my Dyson. Professional attire. Punctual. I will use them again for more jobs.

Prompt response, pick up and delivery as agreed, good results.

It went amazingly. Our technician was Terry W. He handled himself and the entire service call with professionalism and care, explaining the process to us and going above and beyond what we expected. Terry was pleasant and did the job quickly and completely. All the stains were gone and the carpeting looks like new. We couldn't have asked for a nicer young man to handle this, nor for a more professional young man. And the job he did was spectacular. The Insta-Dry process is also amazing - we could walk on the carpeting right away and not have wet feet or socks! Thank you Terry W. and Insta-Dry!

The experience was very good. They called ahead of time as promised, spent a few hours cleaning, and followed up when the job was complete. They even offered to come back free of charge if any spots came back.

To quick to purchase...didn't realize the service provider is located in another state.

One room was a family room and had several stains. I was told in some cases, the stain might come back and I should call if necessary. The next morning, I did notice a few light stains and called the company. They immediately returned to retreat those areas and the carpet looks new. Also, the process is great. My carpets were DRY before they left. No wet carpets, with pieces of paper under your furniture and you having to leave fans on and the air-conditioner on a high setting to dry overnight. This truly was INSTANT--as if the carpets were dry-cleaned rather than washed. Andrew and Don constantly communicated arrival times and were very informative. I'm very pleased with the results.

Sent a request to the service provider on Angies list and had a call back faster than Jimmy Johns would have delivered a sub. LOL. This was on Friday before Memorial Day weekend and set up an appointment with Don for Tuesday after to get an estimate so that he could determine exactly what the area rugs were made of and provide a complete estimate. Appt was set up for Wednesday at noon the day after. Bret showed up at noon and confirmed with me what my expectations were. I had further questions on the process and he was very cool with me watching him work and asking questions. All of my questions were answered and I was amazed at the process and how my rugs looked. I forgot to mention that most of my rugs and carpet are very light colored and show dirt easy. I also have a 175 pound Great Dane. Bret worked with me so that he could clean all the rugs and still allow my Dane to remain in the house. He cleaned everything but my master bedroom and then stepped in the laundry room for a minute while I move the Dane to the other side of the house so he could finish the master. I can't say enough about how great the carpets look and how great my house smells. If you are leary about hiring this team, please give them a call and let them come out and explain the process, give you an estimate, and answer any questions you might have. From the call for an estimate to the cleaning of my rugs and carpets I cannot praise them enough. No water, all eco friendly, and the carpets look great, Thank you Don and Bret for making me a believer. Will definitely use them again.

InstaDry cleaned my carpeting two years ago, and I scheduled another appointment with them for May 23, 2015. The technician, Don Snyder, was on time, courteous, listened to what I had to say, did what needed to be done and did it very well. The carpet is DRY when the tech leaves and it has a wonderful clean fragrance, but not "perfumey." The company followed up with me after the service was completed to make sure that the service was done properly and to my satisfaction. I am very pleased with Don Snyder and with InstaDry and will continue to use the company for future work.

We purchased a townhouse and weren't sure if we wanted to keep the white carpet presently in the unit. After Instadry came and cleaned the carpets we were very happen with the results and would recommend, and use their services again.

Awesome Company. Andrew was great. I highly recommend him. Great asset to your company. This is the second job Andrew did for us. Professional, punctional and Polite!

Great job. It had been quite a while since my carpets had been cleaned and I was worried about a couple of spots. All areas were cleaned to my satisfaction and I loved how dry the carpets were upon completion.

I could not be more pleased with the service and cleaning that was provided by InstaDry. From the calling to set up the appointment to the finished job, everyone and every interaction was pleasant and easy. Andrew was my technician - he arrived promptly at our scheduled time, reviewed the work to be done, and did a fantastic job cleaning my carpets (two of which are 14 years old). I was immediately impressed by Andrew's polite and pleasant disposition and was completely comfortable having him in my home. I am delighted with my super clean carpets, which were dry and ready for traffic as soon as Andrew finished cleaning them. I will definitely use InstaDry to clean my carpets from now on, and also plan to have them come back to clean my ceramic tile. I am very happy to have found such nice people to provide an excellent service.

He explained how the end results would be. I felt he should have been a little more assertive on what he could do and more of a clear understanding on what he could do for our old floors. In the end, he did do a good job.

He was very rude. I ended up not using this deal.

I'm extremely pleased with InstaDRY. The technician was on time, explained what he was doing every step of the way and did a beautiful job. And it's true that the carpets were dry when the tech left my home. I will use InstaDRY again.

Provider was very prompt, courteous, and informative regarding the service I requested. Carpets look like new after he finished. This is the only company I will call for all future carpet cleaning needs.

InstaDry was very professional with great services. They quote the priced over the phone they honored when they got to my house. Their product is great and leaves you happy and not worrying about your little ones, even if they are 4 legged and fury. The house I moved into had dingy carpet from the lack of care from the previous owner. They were able to get most of the stains out and I didn’t feel gross by lying on the carpet when they were done. One of the best parts: the carpets were instantly dry by the time they left!

Called to make the appointment and they could have come the very next day. I scheduled for two days later due to my schedule. Andrew arrived exactly on time, explained the process and went right to work. Very professional, very thorough. Carpets are very old and had multiple pet stains. When Andrew left, the carpets were clean and fresh and almost every stain had been removed. The process far exceeded my expectations. Andrew took the time to offer some helpful carpet care tips for the future. The price they charge is exactly what they quote. Best part is being able to walk on clean, dry carpet immediately. Will use again.

This is the second time I use Instadry. Pleased with the results. They came the day after my call. Prompt and courteous service.

They were very prompt at arriving at the appointed time. They cleaned the upstairs carpeting. They used their unique instant dry carpet cleaning system. Our expectation was that we would have clean looking carpets. I guess they did manage to clean them, but we were expecting a cleaner look. We didn't seem to notice any significantly better look. We weren't impressed.

Very satisfied with this special offer.