FIELDS BMW WINTER PARK
About us
Fields BMW Winter Park and Fields BMW South Orlando have the new or used BMW car you have been searching for in the Orlando, Gainesville, Melbourne or Ocala area at a price you can afford. Fields BMW's greater Orlando car dealerships have a friendly and helpful sales staff, highly skilled mechanics, and multiple automotive industry awards. Our mission is to make every customer a customer for life, by consistently providing world-class service at our new and used BMW dealerships. Visit us today in Winter Park or South Orlando and take a test drive in your dream BMW in the greater Orlando area, or give us a call at 800-983-4353.Everyone who purchases or leases a vehicle from Fields Auto Group is entitled to complimentary loaner vehicles with service appointments, as well as free car washes for the life of the vehicle. Our commitment to building long term relationships with our customers has enabled Fields to grow from a single store in 1971 to North America's premier luxury auto group. We specialize in ensuring that our customers get the right vehicle and packages not only for their driving needs and budget. 1
Business highlights
54 years of experience
Services we offer
AUTO FINANCING, AUTO LEASING, AUTO PARTS, AUTO REPAIR, AUTO SERVICE, AUTOMOTIVE ACCESSORIES, BMW ACCESSORIES, BMW FINANCING, BMW LEASING, BMW PARTS, BMW SALES, BMW SERVICE, CERTIFIED BMW DEALER, CERTIFIED BMW PARTS, CERTIFIED BMW SALES, CERTIFIED BMW SERVICE, NEW CAR SALES, PRE-OWNED CAR SALES, USED CAR SALES
Accepted Payment Methods
- CreditCard
Reviews
4.220 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 5% | ||
| 0% | ||
| 5% | ||
| 15% |
Showing 1-20 of 20 reviews
Roger P.
Mar 2016
unknown
Response from FIELDS BMW WINTER PARK
"Thanks for your business in the past, and for your pleasant remarks regarding Fields BMW Winter Park. We are delighted to welcome you back in the future and if there is any way we may further improve on your past encounters, please let me know how we may serve you. Best Regards, Mike Torre, General Manager."
Judy B.
Sep 2015
unknown
Response from FIELDS BMW WINTER PARK
"Thanks for your business! I'm delighted we furnished you with a great experience, it's our constant goal! If there is any way we may better serve your automotive needs, please let me know. Sincerely, Mike Torre, General Manager, Fields BMW Winter Park."
Phani G.
Jun 2015
It took them two hours to complete the service. I waited in the waiting room. They serve lunch too. I think the price is reasonable for that car. The quality is very good.
Response from FIELDS BMW WINTER PARK
"Thanks for your great feedback in the past. It's definitely our pleasure to serve your automotive needs then, now and in the future. Best Regards, Mike Torre, General Manager, Fields BMW Winter Park."
Robert S.
Aug 2014
unknown
Response from FIELDS BMW WINTER PARK
"Thank you! It is our pleasure to continue to provide you with exemplary service here at Fields BMW Winter Park. I'm delighted you had a wonderful experience with us in the past and we look forward to continuing your great experiences with us in the future. Sincerely, Mike Torre, General Manager."
Susan M.
Jul 2014
.
Response from FIELDS BMW WINTER PARK
"Thank you for your compliments and for your business, Mrs. [removed member name] and Dr. [removed member name]. It's our great pleasure to serve you both. If there is anything we may do to serve you better, please let me know. We look forward to your next visit and are delighted to have you as part of the Fields family! Warm Regards, Steve McDonald, General Manager."
David N.
Oct 2013
I have bought 3 new/used cars from Fields BMW over the past 15 years. All service/repair work was done at this location while the cars were under warranty. Both the sales and service staff have always been very professional. Little touches such as free car washes and loaner cars have always been appreciated.
Response from FIELDS BMW WINTER PARK
"That's wonderful to hear! I'm delighted you had a great experience in the past. Please be assured in knowing that we will continue to provide you with only the best in customer satisfaction. If there is any way we may improve on your experience, please let me know. Sincerely, Mike Torre, General Manager, Fields BMW Winter Park."
Bigler S.
Sep 2013
The service advisor (Jack Todd) has always been very helpful and I appreciate his service, but overall I've not been that impressed with Field's BMW.
Response from FIELDS BMW WINTER PARK
"That's certainly what we strive for here at Fields BMW Winter Park! Thank you for both your kind words and your business in the past. We will continue to provide the great experience you're used to. If there is anything further we may do to enhance the quality of your ownership or experiences, please let me know. Sincerely, Mike Torre, General Manager."
Frederick I.
Sep 2013
We were on our way on a Saturday for a family function in our brand new 2013 BMW X5 and proceeded to get a large bolt in our tires. We drove straight to the BMW dealer where they replaced our brand new 20" run flat tire under our tire warranty for $50. It only took 2 hours on a Saturday without an appointment and we got to eat free in the lounge, use the free Wi-Fi and play video games with the kids as we waited.
Response from FIELDS BMW WINTER PARK
"Thank you! We will continue to provide this great service to you. It is our pleasure to continue to serve you as part of the Fields Auto Group. Kind Regards, Mike Torre, General Manager, Fields BMW Winter Park."
Michael P.
May 2013
The service was excellent from start to finish Fields is first class except of course wish pricing could be lower.
Response from FIELDS BMW WINTER PARK
"Thank you for your excellent rating in the past. It was and is our pleasure to serve your automotive needs. Kind Regards, Mike Torre, General Manager, Fields BMW Winter Park."
Linda G.
May 2012
They do a good job. The have great service. They take excellent care of you. The inform you about any problems. Keep you up to date on future maintenance.
Response from FIELDS BMW WINTER PARK
"Thank you! It brings us great pleasure to attend to your automotive needs, both in the past and now moving forward as part of the Fields Auto Group. If there is any way we may further improve on your experience, please let me know. Best Regards, Mike Torre, General Manager, Fields BMW Winter Park."
Robert B.
May 2012
Fields refused to reset the service indicator lights. If I wanted the lights to be reset, I had to purchase the more expensive oil change service. In my experiences, Fields is very difficult to work with, and would not recommend them for any type of service or to purchase a car. To reset the lights would take only a minute or two---so why did they refuse?
Response from FIELDS BMW WINTER PARK
"Thank you for your feedback in the past. In the time since your review, our dealership has changed Ownership and Management and is now part of Fields Auto Group. At Fields, we are dedicated to providing the highest level of customer service and I invite you to visit us again and experience the Fields difference. You may also contact me, Mike Torre, General Manager at (407) 628-2100 if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Mike Torre, General Manager."
Bob W.
Nov 2011
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Response from FIELDS BMW WINTER PARK
"Thank you for your feedback in the past. In the time since your review, our dealership has changed Ownership and Management and is now part of Fields Auto Group. At Fields, we are dedicated to providing the highest level of customer service and I invite you to visit us again and experience the Fields difference. You may also contact me, Mike Torre, General Manager at (407) 628-2100 if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Mike Torre, General Manager."
Cathy F.
Feb 2011
I like their shuttle service and waiting area. They did good work as well.
Response from FIELDS BMW WINTER PARK
"Thanks for your business! I'm delighted we furnished you with a great experience in the past, it's our constant goal! If there is any way we may better serve your automotive needs, please let me know. Sincerely, Mike Torre, General Manager, Fields BMW Winter Park."
Werner W.
Apr 2010
We've been using them for six years. They are okay. They are not cheap. We haven't taken this car to any other places for work.
Response from FIELDS BMW WINTER PARK
"Thank you for your excellent rating in the past. It was and is our pleasure to serve your automotive needs. Kind Regards, Mike Torre, General Manager, Fields BMW Winter Park."
Elliot H.
Dec 2009
I wasn't too pleased when I drove away.
Response from FIELDS BMW WINTER PARK
"Thank you for your feedback in the past. In the time since your review, our dealership has changed Ownership and Management and is now part of Fields Auto Group. At Fields, we are dedicated to providing the highest level of customer service and I invite you to visit us again and experience the Fields difference. You may also contact me, Mike Torre, General Manager at (407) 628-2100 if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Mike Torre, General Manager."
Jared P.
Sep 2007
Fields BMW is a good place to take my BMW. The customer service and the mechanics are great. I have never had any problems with my vehicle. Sometimes I have to wait and it can be majorly expensive.
Response from FIELDS BMW WINTER PARK
"It brings us great pleasure to attend to your automotive needs, both in the past and now moving forward as part of the Fields Auto Group. If there is any way we may further improve on your experience, please let me know. Best Regards, Mike Torre, General Manager, Fields BMW Winter Park."
JEFF R.
Sep 2007
They have a really nice waiting room and do great service. They are efficient, diligent, and courteous. We would recommend him to everybody because I trust they do great work.
Response from FIELDS BMW WINTER PARK
"Thank you! It is our pleasure to continue to provide you with exemplary service here at Fields BMW Winter Park. I'm delighted you had a wonderful experience with us in the past and we look forward to continuing your great experiences with us in the future. Sincerely, Mike Torre, General Manager."
GAYLE A.
Sep 2007
I like the fact that they offer so many extras as when I visit them I get a free car wash and breakfast if I take my car there in the morning. They have great customer service and the staff is wonderful.
Response from FIELDS BMW WINTER PARK
"Thanks for your great feedback in the past. It's our pleasure to serve your automotive needs then, now and in the future. Best Regards, Mike Torre, General Manager, Fields BMW Winter Park."
ANDREA H.
Sep 2007
They even have a chef that will make you breakfast if you want! When you go there they assign a person for you and they are always very nice. It s beautifully laid out and very comfortable. I would highly recommend them to others. It s really a luxury place!
Response from FIELDS BMW WINTER PARK
"Thanks for your business in the past, and for your pleasant remarks regarding Fields BMW Winter Park. We are delighted to welcome you back in the future and if there is any way we may further improve on your past encounters, please let me know how we may serve you. Best Regards, Mike Torre, General Manager."
SIDNEY S.
Jun 2006
We bought a used BMW Z3 Roadster car there. It still had a warranty but it was a lemon! They offered a new one at a good discounted rate. After 2 years, the battery went bad and we took it back. They informed us that we had not driven it enough and they would not cover it. I feel that the sales department was very good but the service department is poor.
Response from FIELDS BMW WINTER PARK
"Thank you for your feedback in the past. In the time since your review, our dealership has changed Ownership and Management and is now part of Fields Auto Group. At Fields, we are dedicated to providing the highest level of customer service and I invite you to visit us again and experience the Fields difference. You may also contact me, Mike Torre, General Manager at (407) 628-2100 if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Mike Torre, General Manager."
Licensing
State Contractor License Requirements
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FAQ
FIELDS BMW WINTER PARK is currently rated 4.2 overall out of 5.
FIELDS BMW WINTER PARK accepts the following forms of payment: CreditCard
No, FIELDS BMW WINTER PARK does not offer free project estimates.
No, FIELDS BMW WINTER PARK does not offer eco-friendly accreditations.
No, FIELDS BMW WINTER PARK does not offer a senior discount.
No, FIELDS BMW WINTER PARK does not offer emergency services.
No, FIELDS BMW WINTER PARK does not offer warranties.