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The Maids of Orlando

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

We are The Maids - a ridiculously thorough house cleaning service in Winter Garden. We like to think of ourselves as professional connoisseurs of clean. And we're committed to giving you the best clean imaginable. We set ourselves apart by cleaning homes in teams of four. Our professionals employees are bonded and insured - each one trained and certified. We use our own products and supplies, like our specialty vacuums with HEPA filtration that remove 99 percent of all dust and allergens. Our cleaning products are environmentally safe so we can ensure they won't leave behind harsh odors or cause damage. We clean the smallest of details, like doorknobs, light switches, phone receivers, remote controls and appliance handles, because we know where germs try to hide. We also clean kitchen and bathroom floors on hands and knees, the only right way to do it. And all of our home cleaning services in Winter Garden are backed by a 100% satisfaction guarantee. Did we mention that we have been selected as recipients of Franchise of the Year from among 160 franchisees? We are also extremely proud of our Angie's List Super Service Award, received in 2013, 2014, 2015, 2016, 2017, 2018, and 2019, awarded to only 5% of service providers. We don't stop there; we're accredited members of the Better Business Bureau. Call today and speak with our knowledgeable and professional, office staff.

Business highlights

Emergency services offered
14 years of experience

Services we offer

Residential and commercial cleaning including weekly, and move-in/move-out cleaning. If you have a special request we will always try our hardest to accommodate ourselves to your needs. We also offer same-day cleaning most days, bi-weekly, monthly, one-time, unless scheduling doesn't permit. For special projects or emergencies we can also provide Saturday cleaning with enough advance notice.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
4%
2
1%
1
0%
Showing 1-25 of 100 reviews
Debi R.
Nov 2019
5.0
Yes, I recommend this pro
Well done.
Response from The Maids of Orlando
"We appreciate the great review! It was our pleasure to clean your home. All the best!!"

Bob G.
Aug 2019
5.0
Yes, I recommend this pro
It was a great team, and they did a wonderful job!

Mandy C.
Jan 2019
5.0
Yes, I recommend this pro
They do a fabulous job! I will recommend and absolutely use them, again.

Zayda P.
Dec 2018
5.0
Yes, I recommend this pro
The team did an amazing job, my house has never been cleaner! They were very thorough, they took care of all my ceiling fans, damp wiped my baseboards, and left my floor shining. Don’t think I’ll use anyone else now. 10/10!

Joyce B.
Apr 2018
5.0
Yes, I recommend this pro
The girl who comes out to do my housecleaning is so very nice, always leaves everything neat, hangs everything up for me and does an excellent job. I will definitely recommend them and absolutely use them, again.

Linda S.
Aug 2017
5.0
Yes, I recommend this pro
Exceptional!

Arlene C.
Jul 2017
5.0
Yes, I recommend this pro
$150
The fee is for a month. I use them every month. I've haven't had a single problem with them.

Kathleen L.
Jun 2017
5.0
Yes, I recommend this pro
$200
..

Kathleen L.
Jun 2017
5.0
Yes, I recommend this pro
$200
..

Kathleen L.
Jun 2017
5.0
Yes, I recommend this pro
$200
.

Kathleen L.
Jun 2017
5.0
Yes, I recommend this pro
$200
.

Julie B.
Jun 2017
3.0
$330
Staff arrived promptly as promised. They were very very nice, very courteous, very friendly, very personable. I really enjoyed having them in my home. I think only the leader spoke English and I don't speak Spanish but that was not a hindrance. However, the work was not thorough. I've posted pictures of dirt left behind. The dirt was not in hidden areas behind furniture that would have had to be moved. It was on exposed walls, doors, in the middle of floors. There were clumps of wet animal hair that was not picked up after mopping, some pellets of dog food left in the middle of the carpet. I had pointed out an area on a wall that needed attention. When they were close to leaving I noticed that area was not cleaned. I showed them how a magic eraser did a good job there so they used my magic eraser to scrub away at it. Almost of greatest concern was that they did not put back one thing in the place where they found it. I don't mean they moved it a few inches. If we had something on a bottom shelf it was put on a top shelf; if we had something on one side of the bathroom it was put on the opposite side. I got in the tub and had to get out to get my shampoo, razor, brush. We spent hours finding stuff and putting it back in its place. What's worse, the next day I called to mention these problem areas and there was no attempt to take responsibility, much less refund any money. I dealt with a woman named Valerie. She repeatedly used as an excuse that move-out cleanings are typically done in an empty house, even though I had told her many times the house was not empty. She also used as an excuse that they didn't have enough time to do a proper job. When I first contracted with her I told her to try to keep it under 2 hours as that alone would be $330 but that if it needed more time they should ask me. No one asked me to stay longer. She did offer to send the crew back again but I had to get ready for the picture-taking and I had already picked up the dirt left behind after mopping and vacuuming and I had already scrubbed the walls and doors that were left dirty. All in all, it's a shame that such nice people did not do a better job and I will never hire this company again.
Response from The Maids of Orlando
"Thank you for your review and feedback, it is greatly appreciated. The amount of dust and pet hair levels in the home was extreme. There were 5 cats and 3 dogs residing in the home, for many years. As the team cleaned, balls of hair just kept appearing and falling from everywhere. It was impossible to remove all of the hair and dust with the amount of boxes, items, and heavy furniture throughout the home. This clean was capped at 2 hours per member request. The ladies are trained to not go over if a client wants to cap their clean due to financial reasons. The team did work very hard trying to work their magic to make the home look as clean as possible. They did the best possible in the 2 hours given. Re-cleans are usually not offered when cleans are capped as we can't be accountable for cleaning to our standard when given insufficient time. We did offer to go back do a re-clean to try to make the member happy. Our offer was declined. We are sorry that this member was not happy."

David O.
Jun 2017
5.0
Yes, I recommend this pro
$300
The team of 4 did an amazing job in cleaning up the entire house. Each one tackled a different area of the house. It took them 2 hours to clean a 1900 sqft house. I plan on hiring them for a monthly clean at my new house just because of the amazing job they did and their price as well.

Robyn B.
Mar 2017
5.0
Yes, I recommend this pro
$480
Very fast and efficient .

Jason R.
Mar 2017
5.0
Yes, I recommend this pro
$350
I can't say enough about the great experience we had with The Maids! A different company bailed out on the job with 48 hours notice and when we contacted The Maids, they were happy to schedule the work for the exact same appointment time! The work was performed on time and the house looked amazing when they were finished. Our landlord didn't deserve the outstanding level of service received and we could hardly believe it was the same house after! We wouldn't hesitate to recommend The Maids and they will be the first company we call in the future. (A note on the price: we have a German Shepard and two cats and left a mess of a house that we made no effort to prepare for cleaning. It came in a little higher than the estimate but was extremely reasonable for the amount of work they did and the end result!)

Sharon H.
Feb 2017
5.0
Yes, I recommend this pro
$500
Very nice, very professional and very easy to work with. A bit expensive, but they did a great job!

James C.
Nov 2016
4.0
$425
There were lots of area in the kitchen which weren't cleaned well. I found visible stains in cabinet drawers, pantry closet, small items left by the previous owner in the pantry, hair in the fridge (inside) and cabinet shelves. Master bathroom's glass door and shower system were cleaned just okay. You could still see lots of hard water stains. Bathroom and kitchen counters were clean. Just the overall spot free clean that I was expecting wasn't there.

Teresa S.
Nov 2016
5.0
Yes, I recommend this pro
$300
The Maids of Orlando were a terrific help with deep cleaning my elderly mother's house after a major floor and kitchen renovation. They vacuumed and cleaned up the pervasive dust from top to bottom, from ceiling fans to baseboards. They also thoroughly vacuumed all upholstered furniture and drapes. They were very kind about performing other tasks like helping my mother unpack her stored kitchenware and restock her new kitchen cabinets (after wiping them down). We plan to use their services on a regular basis.

Jessica M.
Sep 2016
5.0
Yes, I recommend this pro
$325
We had The Maids come out and do a deep cleaning of our home this week as we prepare to have our new baby in the next week or so. It was the best decision we could have made. They were so thorough. It would have taken my husband and I days to do the amount of work they did in just a few hours. It has made life much easier as we prepare to welcome home our newborn.

Karen C.
Aug 2016
5.0
Yes, I recommend this pro
$225
N/A

Cathy G.
Jul 2016
5.0
Yes, I recommend this pro
$250
Did an excellent job- 4 people showed up and we're done in several hours. They worked around electrician that was there with no problem. Cleaned inside all appliance, pantry, shelves etc. very professional.

Austin D.
Jul 2016
5.0
Yes, I recommend this pro
Four ladies completed the work and the house looked great.

Timothy T.
Jun 2016
5.0
Yes, I recommend this pro
$290
unknown

Andrew N.
May 2016
5.0
Yes, I recommend this pro
unknown

Liselotte L.
Apr 2016
5.0
Yes, I recommend this pro
$188
unknown
Showing 1-25 of 100

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Maids of Orlando is currently rated 4.8 overall out of 5.

The Maids of Orlando accepts the following forms of payment: CreditCard

Yes, The Maids of Orlando offers free project estimates.

No, The Maids of Orlando does not offer eco-friendly accreditations.

No, The Maids of Orlando does not offer a senior discount.

Yes, The Maids of Orlando offers emergency services.

No, The Maids of Orlando does not offer warranties.